DONT BOTHER GOING Let me start off by saying this is not the same subway it used to be. Management sucks. Just don't bother. Go to another subway. If u do curb side they won't bring it to u. Pure lazy. Order was wrong. When confronted they put all the blame on us, it was our fault that our curb side didn't come outside. It was out fault they forgot drinks and chips! It was our fault the wrap was no longer available and they used flatbread instead without contacting to inform this. It was our fault they apparently don't sell wraps anymore. And we actually spoke to a "manager" during all this no refund no I'm so sorry about this we can remake it. Or nothing. No accountability at all. All we got was our missing items hours later. When u call. No answer. No matter the time of day. Oh did I mention I spent 70.00 DOLLARS. No Napkins or utensils for the salad. Hopefully new managers come in and fix it pr I won't go back.
Atmosphere: 1
Food: 1
Service: 1
Tim Tayloe
My last subs I ordered were made wrong and ruined the taste of the subs. Employees are great but a mistake was made and I wasted my money as the owner offered zero to make up for my loss.
Atmosphere: 3
Food: 1
Service: 4
Erica McLamb
This location is filthy. We frequent this place and will be going to a different one. This place was just remodeled not that long ago. The walls, floors, windows are disgusting. Flies are everywhere.
James Dean
Employees were great, working hard and efficiently. SYSTEM is the problem. I ordered via the app and paid ahead of time. BUT when you arrive, the rack that is supposed to have completed orders is empty. They are kept behind the counter. No problem if someone would acknowledge your existence and just hand you your subs. Mine were ready and just sitting there while people who came in after me, stood in line, ordered, had sub made and paid while I and 2 other people whose subs were ready stood there dumbfounded. WHY TAKE ORDERS OVER THE APP IF YIUR SYSTEM IS SO BAD!!! We each had to be rude and "cut" in to be acknowledged and get our food. Go to Jersey Mike's, OBSERVE. See what good service is and what superior subs are like.
Atmosphere: 1
Food: 4
Service: 1
Jared Randolph
There's flies freely flying all over the store. Staff members get mad for having to do their job. What an amazing store.
Atmosphere: 1
Food: 1
Service: 1
Michael Waldrop
Wheelchair accessibility: None good job kiddos
Atmosphere: 5
Food: 5
Service: 5
Thomas Medley
3 teenagers who spent the entire time I was there bickering about the fact that none of them wanted to work and arguing over who should do what.. they didn't have half of what was on the menu.. and they were making inappropriate jokes about customers as the left..
Evan S.
It's Subway, we know what to expect by now. But when the staff is too busy goofing off directly in front of customers in line to assist them, we got a problem.
Atmosphere: 2
Food: 3
Service: 2
Tim Richardson
Was in there a aylett store today around 1 PM. The lady that was in there although she knew her job well had no personality at all almost rude. Today is St. Patrick’s Day March 17, 2023.
Sandra Helmick
There is one young lady in this establishment that rocks out subs! Her other two counter parts must be new, because when they are busy, she is on the ball and she knows what she's doing! Way to go! Subway, you guys need to give her a raise or you are going to lose this young lady.
Was good but more expensive than usual..... Did the war affect cold cut prices too?
Alexandria WOOLCOTT
Never have things I want in stock. Always rude. And why give the curbside option if all your employees don’t want to come outside?? That is literally part of their job.
Hayley Burnopp
I went there tonight 9.16.22 walked in no one greeted me. Two there was a young man standing by the register picking his nose. One girl making sandwiches and she didn’t bother to say a word. Finally another young lady walks over to take my order. She asked me what I want and I told her two Italian BMTS one footling one six inch. I told her the foot long would be customized and the six inch would be the way it comes. She literally told me you choose what you want. No every sub here has a specific way it’s made. So I went on the website and told her what comes on it. She was absolutely rude had absolutely no knowledge about the history of subs. I worked with subway for years. I am beyond disappointed. Not to mention she put an entire bottle of Mayo on my sandwich.
Allen
Massive amount of flys all over everything everywhere 20+ just on the glass overtop of all the food smh
DONT BOTHER GOING
Let me start off by saying this is not the same subway it used to be. Management sucks. Just don't bother. Go to another subway. If u do curb side they won't bring it to u. Pure lazy. Order was wrong. When confronted they put all the blame on us, it was our fault that our curb side didn't come outside. It was out fault they forgot drinks and chips! It was our fault the wrap was no longer available and they used flatbread instead without contacting to inform this. It was our fault they apparently don't sell wraps anymore. And we actually spoke to a "manager" during all this no refund no I'm so sorry about this we can remake it. Or nothing. No accountability at all. All we got was our missing items hours later. When u call. No answer. No matter the time of day. Oh did I mention I spent 70.00 DOLLARS. No Napkins or utensils for the salad.
Hopefully new managers come in and fix it pr I won't go back.
Atmosphere: 1
Food: 1
Service: 1
My last subs I ordered were made wrong and ruined the taste of the subs. Employees are great but a mistake was made and I wasted my money as the owner offered zero to make up for my loss.
Atmosphere: 3
Food: 1
Service: 4
This location is filthy. We frequent this place and will be going to a different one. This place was just remodeled not that long ago. The walls, floors, windows are disgusting. Flies are everywhere.
Employees were great, working hard and efficiently. SYSTEM is the problem. I ordered via the app and paid ahead of time. BUT when you arrive, the rack that is supposed to have completed orders is empty. They are kept behind the counter. No problem if someone would acknowledge your existence and just hand you your subs. Mine were ready and just sitting there while people who came in after me, stood in line, ordered, had sub made and paid while I and 2 other people whose subs were ready stood there dumbfounded. WHY TAKE ORDERS OVER THE APP IF YIUR SYSTEM IS SO BAD!!! We each had to be rude and "cut" in to be acknowledged and get our food. Go to Jersey Mike's, OBSERVE. See what good service is and what superior subs are like.
Atmosphere: 1
Food: 4
Service: 1
There's flies freely flying all over the store. Staff members get mad for having to do their job. What an amazing store.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: None good job kiddos
Atmosphere: 5
Food: 5
Service: 5
3 teenagers who spent the entire time I was there bickering about the fact that none of them wanted to work and arguing over who should do what.. they didn't have half of what was on the menu.. and they were making inappropriate jokes about customers as the left..
It's Subway, we know what to expect by now. But when the staff is too busy goofing off directly in front of customers in line to assist them, we got a problem.
Atmosphere: 2
Food: 3
Service: 2
Was in there a aylett store today around 1 PM. The lady that was in there although she knew her job well had no personality at all almost rude. Today is St. Patrick’s Day March 17, 2023.
There is one young lady in this establishment that rocks out subs! Her other two counter parts must be new, because when they are busy, she is on the ball and she knows what she's doing! Way to go! Subway, you guys need to give her a raise or you are going to lose this young lady.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Nice service and Ppl
Vegetarian options: Menu for meatless opts
Parking: Located in a small street mall type area. Ample parking
Wheelchair accessibility: Ample wheel chair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Was good but more expensive than usual..... Did the war affect cold cut prices too?
Never have things I want in stock. Always rude. And why give the curbside option if all your employees don’t want to come outside?? That is literally part of their job.
I went there tonight 9.16.22 walked in no one greeted me. Two there was a young man standing by the register picking his nose. One girl making sandwiches and she didn’t bother to say a word. Finally another young lady walks over to take my order. She asked me what I want and I told her two Italian BMTS one footling one six inch. I told her the foot long would be customized and the six inch would be the way it comes. She literally told me you choose what you want. No every sub here has a specific way it’s made. So I went on the website and told her what comes on it. She was absolutely rude had absolutely no knowledge about the history of subs. I worked with subway for years. I am beyond disappointed. Not to mention she put an entire bottle of Mayo on my sandwich.
Massive amount of flys all over everything everywhere 20+ just on the glass overtop of all the food smh
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