Service sucked in the drive thru on September 5th at 11:00pm,,they refused to give me my fries that I paid for.. Even the Manager on Duty was Very Rude ,stay away from this place.
santialoveme
Placed an online order for a caramel coffee ( paid for 5 extra caramel. The coffee had no flavor I asked for more she put an extra pump it was still water cream. Then paid for more caramel. The hash brown was cold and really soft I asked for it to be a little more crispy and that was given an inedible hash brown. 1st and last time here. Also the bathrooms smell foul. DO NOT COME HERE!!!
Atmosphere: 1
Food: 2
Service: 2
Joezia Lofton
They got my order wrong. Asked for no mustard on my mic double burger only. The had mustard on the burger no pickles. The food was to salty.
Atmosphere: 3
Food: 2
Service: 3
Jaylin Mitchell
Don’t go to this McDonald’s. I had my card information stolen and they keep attempting to make purchases with my card information. I only use Apple Pay because I thought it was more secure but they are probably using some type of scanner.
Anton Nelson
I asked for no salt on my double quarter pounder. Y’all thought I wouldn’t notice the standard lethal dose of sodium? If I’m paying SEVEN+ DOLLARS for a McDonald’s burger, ask me to pull up in the drive thru and make it right. Even if it takes 5 minutes. Don’t insult my intelligence.
Atmosphere: 5
Food: 1
Service: 1
Nehemias Rodriguez
I usually don’t write reviews because I hate to bring down a business and always give the benefit of the doubt to people but when waiting for my food, the atmosphere felt heavy, the lady calling out the orders would drop the bag of food aggressively on the counter while she called out the order. When ordering in person you most likely have to wait 10-15 to even be acknowledged; When they do take your order get prepared to be yelled at, one of the other workers were yelling at a woman about what drink she wanted. When I got my order I went to verify the size of my drink and she gave me the worst attitude I’ve experienced in customer service and showed me the size of cups to “dumb it down” for me. The food was mid, service terrible, and they didn’t don’t even have proper equipment to provide lids, napkins, and straws to guests. As someone who works customer service I was appalled.
Atmosphere: 1
Food: 3
Service: 1
Lalonie Albacha
This is a great place with great people and great food Need I say more
Atmosphere: 5
Food: 5
Service: 5
Anthony Heady
I'm very disappointed that they didn't have any of the lil McDonalds Toys and they were trying to pawn off Elio toys on me. I gave them back the elio toys and left.I think they should put up disclaimers if they are not going to hand them out. I would have gone to another location to order food.
12730 Harbor Drive Lake ridge
The customer service was great but the hamburger was dry and old, and the bun over cooked. The nuggets in the other happy meal had 4 fresh nuggets and 2 old nuggets. You can tell because of the internal tempeture difference and taste quality. This is what they serve your kids and mine. Fries were on point, and sweat tea was great. This is one of my more favored location. SMH
Atmosphere: 1
Food: 1
Service: 5
Kara
They don’t know how to pick up the phone, or make a simple caramel coffee right.
Atmosphere: 1
Food: 1
Service: 1
Daryl Smalls
Enjoyed a Sunday Lunch after church. Food was fresh, hot and fast. Classic McDonald's.
Waited 25 mins for my food because they kept skipping over my number even when I repeatedly asked for updates.
Atmosphere: 2
Food: 3
Service: 2
Brain Storm
This lady is super rude and snatched the credit card out of my husband’s hand asking a question. Check your attitude lady next time I’m gonna snatch you.
Atmosphere: 1
Food: 1
Service: 1
Ruth Lopez
I order 2 breakfast plates. I ask for a cup of water and I was told that they don’t have cup of water. I believe it was the manager who took my order. She was yelling at the cleaning lady. The place smells horrible
Food: 2
Service: 1
Susan Reyes
An employee told me the infestation is minimal...getting better. Has anyone gone recently? Want to correct the post even though they'll never be chick fil a.
Service sucked in the drive thru on September 5th at 11:00pm,,they refused to give me my fries that I paid for.. Even the Manager on Duty was Very Rude ,stay away from this place.
Placed an online order for a caramel coffee ( paid for 5 extra caramel. The coffee had no flavor I asked for more she put an extra pump it was still water cream. Then paid for more caramel. The hash brown was cold and really soft I asked for it to be a little more crispy and that was given an inedible hash brown. 1st and last time here. Also the bathrooms smell foul. DO NOT COME HERE!!!
Atmosphere: 1
Food: 2
Service: 2
They got my order wrong. Asked for no mustard on my mic double burger only. The had mustard on the burger no pickles. The food was to salty.
Atmosphere: 3
Food: 2
Service: 3
Don’t go to this McDonald’s. I had my card information stolen and they keep attempting to make purchases with my card information. I only use Apple Pay because I thought it was more secure but they are probably using some type of scanner.
I asked for no salt on my double quarter pounder. Y’all thought I wouldn’t notice the standard lethal dose of sodium? If I’m paying SEVEN+ DOLLARS for a McDonald’s burger, ask me to pull up in the drive thru and make it right. Even if it takes 5 minutes. Don’t insult my intelligence.
Atmosphere: 5
Food: 1
Service: 1
I usually don’t write reviews because I hate to bring down a business and always give the benefit of the doubt to people but when waiting for my food, the atmosphere felt heavy, the lady calling out the orders would drop the bag of food aggressively on the counter while she called out the order. When ordering in person you most likely have to wait 10-15 to even be acknowledged; When they do take your order get prepared to be yelled at, one of the other workers were yelling at a woman about what drink she wanted. When I got my order I went to verify the size of my drink and she gave me the worst attitude I’ve experienced in customer service and showed me the size of cups to “dumb it down” for me. The food was mid, service terrible, and they didn’t don’t even have proper equipment to provide lids, napkins, and straws to guests. As someone who works customer service I was appalled.
Atmosphere: 1
Food: 3
Service: 1
This is a great place with great people and great food
Need I say more
Atmosphere: 5
Food: 5
Service: 5
I'm very disappointed that they didn't have any of the lil McDonalds Toys and they were trying to pawn off Elio toys on me. I gave them back the elio toys and left.I think they should put up disclaimers if they are not going to hand them out. I would have gone to another location to order food.
12730 Harbor Drive Lake ridge
The customer service was great but the hamburger was dry and old, and the bun over cooked. The nuggets in the other happy meal had 4 fresh nuggets and 2 old nuggets. You can tell because of the internal tempeture difference and taste quality. This is what they serve your kids and mine. Fries were on point, and sweat tea was great. This is one of my more favored location. SMH
Atmosphere: 1
Food: 1
Service: 5
They don’t know how to pick up the phone, or make a simple caramel coffee right.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed a Sunday Lunch after church. Food was fresh, hot and fast. Classic McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited 25 mins for my food because they kept skipping over my number even when I repeatedly asked for updates.
Atmosphere: 2
Food: 3
Service: 2
This lady is super rude and snatched the credit card out of my husband’s hand asking a question. Check your attitude lady next time I’m gonna snatch you.
Atmosphere: 1
Food: 1
Service: 1
I order 2 breakfast plates. I ask for a cup of water and I was told that they don’t have cup of water. I believe it was the manager who took my order. She was yelling at the cleaning lady. The place smells horrible
Food: 2
Service: 1
An employee told me the infestation is minimal...getting better. Has anyone gone recently? Want to correct the post even though they'll never be chick fil a.
Atmosphere: 2
Food: 2
Service: 2
Awsome
Atmosphere: 5
Food: 5
Service: 5
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