McDonald's

1158 E Main St, Lebanon
(276) 889-3726

Recent Reviews

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Brandon Moore

How has this place not been closed yet? The wait time for food is outrageous. You'll be asked to pull forward(so they can mark your order as fulfilled) then you'll sit for 20-30 minutes(sometimes more) and when you finally get your food the order is incorrect, cold or both. This has been an ongoing issue for the past couple of years and hasn't ever been addressed. Close the place already.

Atmosphere: 1

Food: 1

Service: 1

Debbie

The mc chicken had to much pepper on it . I couldn't eat it. The other food was fine.

Atmosphere: 4

Food: 3

Service: 5

Gwen Phoenix

It was very kind nice and great services

Atmosphere: 5

Food: 5

Service: 5

John Perry

Bad … please don’t go to long of a wait

Crissy Bebber

My kids just had to sit in the drive thru for 45 mins for 2 burgers, large fry and 2 large drinks. One employee had on pajama pants on instead of the pants that should go with his uniform. The kitchen looked awful. The manager Dreama is super rude and our order was wrong.

Atmosphere: 1

Food: 1

Service: 1

Savannah Stevens

First of all, we came to get our food, around 1pm Sunday November 9th. We sat in the packing lot for 40 minutes while every other person in drive through went and got their food. When my father went in to get our food he got it and 2 fries were missing and so was his food. He went back in there and the manager at the time (who said they bagged the food) said that if we have an issue with how they bad the food they need to go somewhere else. They gave us really horrible service and I hope something is done about the manager who clearly can’t manage bagging food properly and is disgusting rude to the customers.

John Baker

Horrified never again will I ever buy Mc Donald's ever again

Atmosphere: 1

Food: 1

Service: 1

Rebecca Bryant

Great coffee,fast drive thru with app. Fries are great fast food that kids love

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mccafé Hot Chocolate, Cheeseburger

Kendall Steffey

If I didn’t have to click a star, then I wouldn’t!!. This is by far the worst McDonald’s I’ve ever been to and I’ve been to a lot of different McDonald’s. This was at night so the day shift people may be different?!. I hope so because yikes! I’ve never seen so much confusion and sooooo many wrong or missing orders with several angry customers, including myself. To top it off, the managers were the most unprofessional of them all!

B Allen

37 minutes. It just took 37 minutes to get a mocha frappe here. I ordered via mobile app, sat in spot 5 for 20 minutes and then noticed they had marked it off like they have fulfilled the order. Went inside, noticed two people standing there...I ask where my frappe is and they said uh idk. I explained they had marked it off, woman in front of me says they did the same to her on her order. One young man was running around trying to fulfill it all meanwhile an older woman is smacking his arm telling him its his fault and the blonde manager is basically just yelling doing nothing. 37 minutes. The woman in front of me stormed out, someone came in saying they put onions on his burger when he asked for them not to because hes allergic.

This isn't the first time I've had to wait this long. Last time I asked for the district managers number and the blonde manager lady gave me a fake number.

Fire everyone there except for the one young man who was literally running trying to fix the mistakes of MANAGERS. Give him a raise.

Atmosphere: 1

Food: 2

Service: 1

Amanda Alexander

Can’t get a simple order right. We were pulled and still went inside to ask for our food after a 20 minute wait. We ordered 2 cheeseburger combos, two burgers with pickles and ketchup only. Those two burgers had ketchup and onion only. How can you screw that up?

Atmosphere: 1

Food: 1

Service: 1

Billie McGlothlin

Good coffee

Atmosphere: 2

Food: 3

Service: 2

Matthew Canter

Nobody answered the mic or anything very horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Lawrence “Alex” Stram

These MFS take 30 minutes to make 2 McDoubles and a sprite. Need I say more?

Atmosphere: 1

Service: 1

Kelly Permuy

It's McDonald's. Consistent, fast and food is ok.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Mcdouble

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