30 cups of pretzel nuggets and no pretzels. Cashier was friendly at least. ??
Jack Doyle
Me; "I'll have a pretzel with... [looks over menu] sour cream and onion."Employee; "We don't have that flavor."Me; "Okay. Let's try... [looks at menu] roasted garlic and parmesan."Employee; "We don't have that flavor, either."Me: "What flavors can I choose from?"Employee; "Salted or unsalted."Me; "So you don't have any of the flavors listed on your menu?"Employee "No."
Atmosphere: 1
Food: 1
Service: 1
Aslan Defense Company
I took my kids to buy an order of the pepperoni pizza bites, which was on their menu for $5.99, then after paying for it, the cashier did not want to give me my receipt, when I asked her for it, I saw that the total was two dollars higher, I ended up being charged $7.94. she told me it was because the menu was wrong, and she had to charge me a higher price. Nowhere on the counter was any signage saying that there was a price increase.She told me that she was not responsible for the prices and that there was nothing she could do.Very poor customer service and attitude
Atmosphere: 1
Food: 3
Service: 1
Diego Uceda
We stood in front of the store while the workers where both in their phone Friday night the 27th 7:15pm. like I’m a server and the way they just stared at me I felt threatened. We had to leave with no food.
Atmosphere: 1
Food: 1
Service: 1
Anonymous H.
Service sucks. Cashier rude. Very aggressive. Not sure what else to say. I suppose if you're hungry and don't want anything from any of the other lovely establishments in the mall, you could eat here. I wouldn't recommend it though.
ay0 ash
Nasty and burnt , basically it’s bread with salt , bring back pretzel maker !!!
steve wesley
Made special trip because they sent me bonus pretzel with purchase of dog bites and a drink. Girl at counter says sorry, they're out of them or don't carry any longer. I explain made a special trip and will accept anything as a buy one get one substitution. She says she can't. I head to chik fil e where they never disappoint. As I pass by at closing time she said they give away to donation leftovers. Sounds gross cooked pretzels. Just wanted to check to see how bad of a business person they are. Asked if they wanted to discount anything at 8pm before losing profit. NopeDefinitely won't make a special trip again
Amelia Ravenwood
I went for my birthday pretzel. I was told they didn't have any with salt so he proceeded to dip it in the butter and put salt on it. Absolutely the hardest pretzel I've ever had. The lady in front of me was complaining that her pretzel bites were burned. And an employee was playing with her hair.
Jodi Lester
I went for my birthday pretzel. I was told they didn't have any with salt so he proceeded to dip it in the butter and put salt on it. Absolutely the hardest pretzel I've ever had. The lady in front of me was complaining that her pretzel bites were burned. And an employee was playing with her hair.
Juan Carlos Robles
Soft & buttery & they have Cinnabon in there too! Hard choice to make between cinnamon sugar bites or Cinnabon roll
The pretzel bites we ordered were just microwaved bread pieces. The cheese dip was very sharp cheddar, not to my taste.
Hunty the Burger
Best pretzels I’ve ever eaten!
Susan A.
went to Auntie Anne's River Ridge Mall today. worst experience ever! My order was totally wrong and when I went back in line I was treated so badly by the same lady who claimed to be the mgr. I was charged twice hope to get the credit to my bank promised for first order. Food wrong, also not good, charged twice and treated badly when I complained.
K Webster
Went for my birthday pretzel asked for cinnamon. She said we only have the bites. I showed her the coupon and she just handed me a salted pretzel and walked off. They can forget me ever coming here again.
30 cups of pretzel nuggets and no pretzels. Cashier was friendly at least. ??
Me; "I'll have a pretzel with... [looks over menu] sour cream and onion."Employee; "We don't have that flavor."Me; "Okay. Let's try... [looks at menu] roasted garlic and parmesan."Employee; "We don't have that flavor, either."Me: "What flavors can I choose from?"Employee; "Salted or unsalted."Me; "So you don't have any of the flavors listed on your menu?"Employee "No."
Atmosphere: 1
Food: 1
Service: 1
I took my kids to buy an order of the pepperoni pizza bites, which was on their menu for $5.99, then after paying for it, the cashier did not want to give me my receipt, when I asked her for it, I saw that the total was two dollars higher, I ended up being charged $7.94. she told me it was because the menu was wrong, and she had to charge me a higher price. Nowhere on the counter was any signage saying that there was a price increase.She told me that she was not responsible for the prices and that there was nothing she could do.Very poor customer service and attitude
Atmosphere: 1
Food: 3
Service: 1
We stood in front of the store while the workers where both in their phone Friday night the 27th 7:15pm. like I’m a server and the way they just stared at me I felt threatened. We had to leave with no food.
Atmosphere: 1
Food: 1
Service: 1
Service sucks. Cashier rude. Very aggressive. Not sure what else to say. I suppose if you're hungry and don't want anything from any of the other lovely establishments in the mall, you could eat here. I wouldn't recommend it though.
Nasty and burnt , basically it’s bread with salt , bring back pretzel maker !!!
Made special trip because they sent me bonus pretzel with purchase of dog bites and a drink. Girl at counter says sorry, they're out of them or don't carry any longer. I explain made a special trip and will accept anything as a buy one get one substitution. She says she can't. I head to chik fil e where they never disappoint. As I pass by at closing time she said they give away to donation leftovers. Sounds gross cooked pretzels. Just wanted to check to see how bad of a business person they are. Asked if they wanted to discount anything at 8pm before losing profit. NopeDefinitely won't make a special trip again
I went for my birthday pretzel. I was told they didn't have any with salt so he proceeded to dip it in the butter and put salt on it. Absolutely the hardest pretzel I've ever had. The lady in front of me was complaining that her pretzel bites were burned. And an employee was playing with her hair.
I went for my birthday pretzel. I was told they didn't have any with salt so he proceeded to dip it in the butter and put salt on it. Absolutely the hardest pretzel I've ever had. The lady in front of me was complaining that her pretzel bites were burned. And an employee was playing with her hair.
Soft & buttery & they have Cinnabon in there too! Hard choice to make between cinnamon sugar bites or Cinnabon roll
Restaurantji Recommends
Best pretzels I’ve ever eaten!
The pretzel bites we ordered were just microwaved bread pieces. The cheese dip was very sharp cheddar, not to my taste.
Best pretzels I’ve ever eaten!
went to Auntie Anne's River Ridge Mall today. worst experience ever! My order was totally wrong and when I went back in line I was treated so badly by the same lady who claimed to be the mgr. I was charged twice hope to get the credit to my bank promised for first order. Food wrong, also not good, charged twice and treated badly when I complained.
Went for my birthday pretzel asked for cinnamon. She said we only have the bites. I showed her the coupon and she just handed me a salted pretzel and walked off. They can forget me ever coming here again.