Them going from having two drive-through lanes to having only one and making one a mobile app lane is stupid! At the Chick-fil-A in Portsmouth, Virginia there was 27 cars in the drive-through line and only two cars in the Mobile app line. This is how you lose customers! There’s no way I’m gonna wait in line behind 26 other people to get my meal from Chick-fil-A. If you don’t switch this back, you are gonna lose a lot of customers.
Vickie Zaccagnino-Rogers
I recently tried to place a catering order...I went in and spoke to manager. I shared what I want to order, but was concerned that it would get cold before I wanted to serve it. He advised they could provide warming pouches and it would not be a problem. Great, I thought. I was placing my order and there was no place to put any comments, so I called to reconfirm. Spoke with Kevin, the owner of that particular location. Never have I ever been treated so poorly. He yelled at me. How dare I ask for something ro keep my chicken warm on a weekend, when he was busy. The warmers didn't grow on trees, were expensive and were only for those people that placed their orders thru a delivery service My almost $500 "pickup" order was not going to get a warmer. Not to mention he yelled at me for holding my order "hostage". The owner, Kevin, was not only rude and disrespectful, but condescending too. Kevin advised he would call back within 24 hours (he didn't). A few days later when he did reach back out to me, to say no again, there was no apology for his attitude or actions, just his rudeness. I have shared my story with several people (and will continue to share it) I have been told by many, "oh, yes, that location is terrible." NEVER will return there again.
Rochell Clark
DELISH. The chicken is amazing… but the frosted lemonade?… 🤤
Britt AS
Food is delicious, orders are always accurate and fresh. Healthy choices too! 😇 #truthwins
Scarlet Rainbow
Chick-fil-A is incredible. They have people that work outside and take orders and deliver to car windows.
$7 kids meal you get chicken strips or nuggets, fries, fresh squeezed lemonade or fountain drink, and you can ask to substitute the toy for an icecream cone. And they usually still give you the toy.
Also, everyone has positive energy. It’s the most delicious fast food i have tasted. And I see signs about community scholarship awards given out. I go to Chick-fil-A about 3 times a week with my daughter after school.
Karrie Thomas
The food and service has been going down hill for years and the Northampton VA location is the worst. Slow service and constantly forgetting items. I’ve had to go back a couple times for missing food items and drinks. They block you on FB if you say you don’t like an item or ask a question and some of the employees act like you aren’t worth their time.
Ray Mesa
Always great food! Clean restaurant! Awesome workers!!!
Brandon Crawley
Love the food and the service. Greystone, Inverness and Riverchase Galleria locations are all A+
With that said, CHANGE THE FRIES BACK! The new recipe/coating is absolute trash.
Josh Moralez
my first time ever to eat here and wow just amazing great customer service and absolutely great food this is my new breakfast place.
18120 San Pedro Ave, San Antonio, TX 78232
Karen Dickinson
I saw a billboard for chick fill a in Dyersburg, TN and stopped to dry the spicy chicken sandwich that I had seen advertised. The location was busy but the order line moved quickly and they were turning over the tables very efficiently. The sandwich was as good as advertised. The location was well decorated and the table order delivery was prompt. Great food, great service, great ambiance
I ordered chicken noodle soup and it was cold. They advised that they could not heat the soup up and further advised it would take at least 10 minutes to make new soup. Who wants cold soup? Why offer soup especially in the winter if you are going to serve it cold?
Satish Kumar Raghunandan
The chicken breast patty is almost 50% smaller than about a year ago or so, and for the same price or higher. The fries were served cold and were sitting around, not fresh. A similar number 800-CFA-2040 instead of 866-CFA-2040 that is printed on the receipts goes to a scam call center trying to get your banking information.
Rose Ivy
So, this is a $33+ billion dollar company that has donated millions to anti-LGBTQ+ and hate groups over years. I have no respect for its hateful (“family”) values nor any of its nepo-baby billionaire CEOs (Dan Cathy, and now Andrew Cathy). Also, when I was a kid, they had a partnership w my school cafeteria to offer some products there, and I had a nasty, mealy, boney nugget that I will never forget. So gross. Chik-Fil-A is so gross, through and through, and I hope to see it fail and be gone in my lifetime
Steve Doyle
never had issue with chick fila until last week.... they refuse to make it right offering a free chicken sandwich..... instead. that's a way to make you order a drink and add ons..... so you guys steal 24 bucks from me and offer a "free" chicken sandwich what about my wife's nuggets and the deluxe i had ordered with bacon... I get cold soggy sandwich stale fries and the solution is to thank me for seeing a problem and offer a free sandwich in hopes I'll buy additional when ordering it ? not very church like. Also you should answer the phone when customers call
Casey Spaghettison
CHANGE THE FRIES BACK! WE DON'T WANT THIS NEW RECIPE THEY'RE GROSS!
Them going from having two drive-through lanes to having only one and making one a mobile app lane is stupid! At the Chick-fil-A in Portsmouth, Virginia there was 27 cars in the drive-through line and only two cars in the Mobile app line. This is how you lose customers! There’s no way I’m gonna wait in line behind 26 other people to get my meal from Chick-fil-A. If you don’t switch this back, you are gonna lose a lot of customers.
I recently tried to place a catering order...I went in and spoke to manager. I shared what I want to order, but was concerned that it would get cold before I wanted to serve it. He advised they could provide warming pouches and it would not be a problem. Great, I thought. I was placing my order and there was no place to put any comments, so I called to reconfirm. Spoke with Kevin, the owner of that particular location. Never have I ever been treated so poorly. He yelled at me. How dare I ask for something ro keep my chicken warm on a weekend, when he was busy. The warmers didn't grow on trees, were expensive and were only for those people that placed their orders thru a delivery service My almost $500 "pickup" order was not going to get a warmer. Not to mention he yelled at me for holding my order "hostage". The owner, Kevin, was not only rude and disrespectful, but condescending too. Kevin advised he would call back within 24 hours (he didn't). A few days later when he did reach back out to me, to say no again, there was no apology for his attitude or actions, just his rudeness. I have shared my story with several people (and will continue to share it) I have been told by many, "oh, yes, that location is terrible." NEVER will return there again.
DELISH. The chicken is amazing… but the frosted lemonade?… 🤤
Food is delicious, orders are always accurate and fresh. Healthy choices too! 😇 #truthwins
Chick-fil-A is incredible. They have people that work outside and take orders and deliver to car windows. $7 kids meal you get chicken strips or nuggets, fries, fresh squeezed lemonade or fountain drink, and you can ask to substitute the toy for an icecream cone. And they usually still give you the toy. Also, everyone has positive energy. It’s the most delicious fast food i have tasted. And I see signs about community scholarship awards given out. I go to Chick-fil-A about 3 times a week with my daughter after school.
The food and service has been going down hill for years and the Northampton VA location is the worst. Slow service and constantly forgetting items. I’ve had to go back a couple times for missing food items and drinks. They block you on FB if you say you don’t like an item or ask a question and some of the employees act like you aren’t worth their time.
Always great food! Clean restaurant! Awesome workers!!!
Love the food and the service. Greystone, Inverness and Riverchase Galleria locations are all A+ With that said, CHANGE THE FRIES BACK! The new recipe/coating is absolute trash.
my first time ever to eat here and wow just amazing great customer service and absolutely great food this is my new breakfast place. 18120 San Pedro Ave, San Antonio, TX 78232
I saw a billboard for chick fill a in Dyersburg, TN and stopped to dry the spicy chicken sandwich that I had seen advertised. The location was busy but the order line moved quickly and they were turning over the tables very efficiently. The sandwich was as good as advertised. The location was well decorated and the table order delivery was prompt. Great food, great service, great ambiance
Restaurantji Recommends
I ordered chicken noodle soup and it was cold. They advised that they could not heat the soup up and further advised it would take at least 10 minutes to make new soup. Who wants cold soup? Why offer soup especially in the winter if you are going to serve it cold?
The chicken breast patty is almost 50% smaller than about a year ago or so, and for the same price or higher. The fries were served cold and were sitting around, not fresh. A similar number 800-CFA-2040 instead of 866-CFA-2040 that is printed on the receipts goes to a scam call center trying to get your banking information.
So, this is a $33+ billion dollar company that has donated millions to anti-LGBTQ+ and hate groups over years. I have no respect for its hateful (“family”) values nor any of its nepo-baby billionaire CEOs (Dan Cathy, and now Andrew Cathy). Also, when I was a kid, they had a partnership w my school cafeteria to offer some products there, and I had a nasty, mealy, boney nugget that I will never forget. So gross. Chik-Fil-A is so gross, through and through, and I hope to see it fail and be gone in my lifetime
never had issue with chick fila until last week.... they refuse to make it right offering a free chicken sandwich..... instead. that's a way to make you order a drink and add ons..... so you guys steal 24 bucks from me and offer a "free" chicken sandwich what about my wife's nuggets and the deluxe i had ordered with bacon... I get cold soggy sandwich stale fries and the solution is to thank me for seeing a problem and offer a free sandwich in hopes I'll buy additional when ordering it ? not very church like. Also you should answer the phone when customers call
CHANGE THE FRIES BACK! WE DON'T WANT THIS NEW RECIPE THEY'RE GROSS!
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