Cold Stone Creamery

3911 Wards Rd Ste B, Lynchburg
(434) 237-8383

Recent Reviews

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M “M\u0026M” V

They were closing yet never said a word to us. One young lady helped us. The other rolled her eyes. Our family was quick with our choices and still out before closing time. Not sure if we will return.

WC

I could've bought the ice cream waffle taco from the roaming neighborhood ice cream truck and I would not have found any difference...a pre-made, pre-packaged product...not impressed at all. Sorry.

Mary Ford

The ice cream was made exactly how it looks in on the menu

Quinton Fauntleroy

ALWAYS right on point!!!!!!

Nico

Y’all have got to stop wasting money and check out Mister Goodies. Amazing flavors and much more options for half the price. I went there last night and got a huge cone for $5.

Rye Maclone

The service was great, but the ice cream was pretty average and a bit disappointing. I have fond memories of Cold Stone creamery, but this location doesn’t do it justice.

The MultiGam3r

There’s not a lot of seating inside, but of course the ice cream is always fresh and the people working inside are always pretty friendly.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Cookie Dough Delirium, Oreo Overload Pre-Packed Quart, Plain Waffle Bowl, The Pint-Sized Party Pack, Founder's Favorite, Strawberry Mango, Birthday Cake Remix - Freezer, Pineapple Blueberry

mary dickinson

would totally give 5 stars for service had extra tip not been added on to my card! my total should have been 21$. why did it just update a week later to 24!!!!!! i don't care if it's just a few dollars it's the fact that you stole from me PERIOD! i guess the tip i left wasn't good enough for the minimal work i had you do. ?

Atmosphere: 4

Food: 4

Service: 1

Frederik Falk

I was a bit worried after reading the reviews for this place, but after visiting twice, I must say the ice creams are amazing and the staff were very kind. It is a bit on the pricier side for ice cream, but the flavours are amazing!It is also a bit messy to take as takeaway, so eat quickly!

Atmosphere: 4

Food: 5

Service: 5

Safal Devkota

Dietary restrictions: The ice cream taste excellent and service is great

Recommended dishes: Apple Pie a La Cold Stone, Ice Cream Cookie Sandwich Variety 4-Pack

Becky

I’ve been on the hunt for a good hot fudge sundae. This is my visit to Cold Stone. I order all the ingredients I wanted for a sundae and then right in front of my face they ruined it. They mixed everything into a mess. It was terrible to watch. Whip cream I paid for definitely a waste. On the upside the ice cream was good. Oh well back to my search

Atmosphere: 3

Food: 3

Service: 3

Drew G

Nice place but, the last time I will be coming to this coldstone.. We went in asked for our Ice cream and size, then the staff just threw it in a cup and served it to us, never even mentioning would we like mixin's or add on's like a waffel bowl or cup.I feel as if they were rushing us, never the less we take our business else where more welcoming and friendly!

Atmosphere: 5

Food: 2

Service: 1

Robert Fox

Staff was great & very helpful on figuring out what you wanted, Great Selection but of course we went with the Waffle Bowls! Chocolate & the other Strawberry, Was my first time trying the infamous Waffle Bowl & now I'm sold for life!Highly Recommended!!! ⭐️⭐️⭐️⭐️⭐️

Parking: Somewhat tight but still Easily Accessible

Kid-friendliness: Your kids will absolutely love this place!!!Kid Friendly Environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plain Waffle Bowl

Melinda Vieira

Horrible service

Elizabeth Britt

Came to the store around 5 on Saturday August 12th. I received ice cream soup and was told by the little boy behind the counter that "cookie dough is going to be like this" when I asked for a new one. I normally don't complain but when you pay 8 dollars for ice cream, is it so much to ask that it be frozen? I just won't be back.

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