Dunkin'
$ • Coffee Shops, Donuts
Hours:
3309 Old Forest Rd, Lynchburg
(434) 385-0142
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
I placed my mobile order while standing in line at the store at December 15, 2023 at 7:21 am Order # 722 - The attendant completed part of my order. I was waiting for her to get my 25 assorted munchkins. She said she was waiting on some cinnamon munchkins. I explained that she could use any variety available. She took two new customers orders (behind me) I politely asked if I could get my munchkins to complete my order; She told me again she was waiting on cinnamon muchkins....read full review
Horrible doughnuts today. Got an assorted dozen at 5:30am. The Boston Cremes were stale. So disappointing.
Ratings
Menu
Hours
| Monday | 6AM - 5PM |
| Tuesday | 6AM - 5PM |
| Wednesday | 6AM - 5PM |
| Thursday | 6AM - 5PM |
| Friday | 6AM - 5PM |
| Saturday | 6AM - 5PM |
| Sunday | 6AM - 5PM |
Dunkin' offers a mixed experience according to recent reviews. While some customers have faced issues with their orders, such as missing items and incorrect doughnut flavors, others have enjoyed good coffee and friendly service. The parking situation seems to be a bit challenging due to potholes and limited spaces. Despite these mixed reviews, there are moments of exceptional customer service that shine through. One customer shared a heartwarming story of how the Dunkin' staff went above and beyond to help coordinate a special gender reveal for their sister's baby, showing care and dedication in their service. The staff's efforts in making the occasion memorable were greatly appreciated and left a lasting positive impression. So, while there may be some inconsistencies in food quality and order accuracy, Dunkin' in Lynchburg has shown that they are capable of delivering exceptional customer service and creating unforgettable moments for their customers.