Dunkin'

3309 Old Forest Rd, Lynchburg
(434) 385-0142

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Recent Reviews

I'm not one to leave bad reviews but I was really disappointed in my first and last visit there. I placed an order ahead of time as this was an order for a class I was teaching. I showed up at my scheduled time and the doors were locked. There was one employee working along and she was running the drive through. She eventually let us in and took our order. But when I opened my app, my order was cancelled. Fortunately, she had the donuts to fulfill it but they were not fresh....
Staff here works so hard. I'm concerned about management. I usually avoid this place because of the lines but decided to try again. They never have enough people to run the store effectively for the rushes so it takes a long time to get your order. As I waited I watched the worj and the staff never stopped working. Never complained. Just tried to prioritize and expedite and kept apologizing. I have to wonder, in a restaurant that is obviously bringing in a ton of money, why...
My order was screwed up again the doughnuts are always gone and I order early but they never pull and use my order for others so by time I get there none left and I ordered chocolate and plain doughnuts holes got all frosted vanilla and for doughnuts ordered double chocolate doughnuts and plain doughnuts and added two maple frosted doughnuts they look like and tasted like they just poured freshly made liquid maple frosting not even hard or firm dripping frosting every where when...

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