Would give an overall 2 star rating, but it wouldn't get as much attention. First, this place almost never gets an order right. They assume you order fries with everything. Ordered 2 burgers? You'll get a burger a fries. Ordered a hotdog and a burger? You get a hotdog with fries. I'm pretty sure they don't read the receipts. Secondly, the price of the chili dog on the screen is $1 less than what you pay at the kiosk. They either are cheating you out of money or are unaware that the giant screen behind them is wrong. 5/5 times they've failed me. No longer. I'm done with this place.
Atmosphere: 2
Food: 2
Service: 1
Sado Kim
Located in DeMoss Student Center, the location is pretty nice for students since it is close to the entrance, and I also found the place not too bad in service unlike few who have given one star for this place. Maybe because this place use kiosk to order now, so there is minimal interaction with those who prepares the food. One downside using a kiosk is I did not get my 15% flames cash discount. Burger was meh. I would probably not get it again. Onion ring was not the style I like. Too much batter for my taste, but I could see the merit. I did like the milkshake though. Got a classic strawberry milkshake and it tasted good. Overall, the experience was a mediocre one. For convenience, I would like to give another star for atmosphere.
Atmosphere: 4
Food: 3
Service: 3
Karl Voight
The biggest disaster since the Hindenburg. I can grow a full beard from the time I order to when I get my food. When I eat a hey cow burger, not only does a part of my small intestine die, but a piece of my soul does as well.
ZuperZac
Enjoyed the meal
Jayland Johnson
This place is horrible, not just the food but the staff!! Food is always cold and takes awhile, the vibe and atmosphere that they give here is very unprofessional, wouldn't recommend. The managers and supervision team need to do better with this store smh.
Drake Rohrer
Took 30 minutes to get my food, even longer for others
Kathryn Harris
Not sure what is wrong with this place but I don't see why it can be so bad when there's so many people working there and it's burgers and fries being made. I got the bean burger, which was very flavorful but flat and the bun was atrocious, tasted similar to a MacDonald's bun that has been sitting for hours. Plus there were no condiments on it. The fries were also cold and flat and my friend's fries had spices dumped in there so much that they tasted awful. Further, there's no lids to drink out of your cup with, the shakes are made in styrofoam cups with no lid?? One thing is that the burgers did taste good but were lukewarm. Service is also extremely slow, waited forever for two orders and the workers are rude. Train better, please!
Rye Maclone
dead goat in my mac and cheese.refund
Nathan Campbell
Burgers taste bland and frozen and always a 15 minute wait or more after you order. Fries and shakes are good though
Not sure what is wrong with this place but I don't see why it can be so bad when there's so many people working there and it's burgers and fries being made. I got the bean burger, which was very flavorful but flat and the bun was atrocious, tasted similar to a MacDonald's bun that has been sitting for hours. Plus there were no condiments on it. The fries were also cold and flat and my friend's fries had spices dumped in there so much that they tasted awful. Further, there's no lids to drink out of your cup with, the shakes are made in styrofoam cups with no lid?? One thing is that the burgers did taste good but were lukewarm. Service is also extremely slow, waited forever for two orders and the workers are rude. Train better, please!
Meg Hagler
Quick service and food is pretty decent. Nothing special though. I'm giving 5 stars because honestly the food is exactly what you'd expect for the price and location. So no complaints
Max Y
Burgers taste great! Fries aren't amazing. But they make up for it with the shakes. I think they could improve how fast they get the food out, but personally I think it's worth the wait.
Benjamin McCoy
The food, if you care to wait the hour or more to get it is alright. This is mostly due to the fact that it is cold. The fries take forever to cook so it slows everything down to a crawl at best, at worst its complete chaos with people demanding their orders. The set up in the back is terrible because they can't make fries fast enough to cover their orders. Its a complete mess.
Graham Clawson
The wait is so super long even if there is no one there. The only redeeming factor is the Mr. Rot’s Burger is ok.
The best pre-packaged ketchup.
Atmosphere: 2
Food: 1
Service: 1
Would give an overall 2 star rating, but it wouldn't get as much attention. First, this place almost never gets an order right. They assume you order fries with everything. Ordered 2 burgers? You'll get a burger a fries. Ordered a hotdog and a burger? You get a hotdog with fries. I'm pretty sure they don't read the receipts. Secondly, the price of the chili dog on the screen is $1 less than what you pay at the kiosk. They either are cheating you out of money or are unaware that the giant screen behind them is wrong. 5/5 times they've failed me. No longer. I'm done with this place.
Atmosphere: 2
Food: 2
Service: 1
Located in DeMoss Student Center, the location is pretty nice for students since it is close to the entrance, and I also found the place not too bad in service unlike few who have given one star for this place. Maybe because this place use kiosk to order now, so there is minimal interaction with those who prepares the food. One downside using a kiosk is I did not get my 15% flames cash discount. Burger was meh. I would probably not get it again. Onion ring was not the style I like. Too much batter for my taste, but I could see the merit. I did like the milkshake though. Got a classic strawberry milkshake and it tasted good. Overall, the experience was a mediocre one. For convenience, I would like to give another star for atmosphere.
Atmosphere: 4
Food: 3
Service: 3
The biggest disaster since the Hindenburg. I can grow a full beard from the time I order to when I get my food. When I eat a hey cow burger, not only does a part of my small intestine die, but a piece of my soul does as well.
Enjoyed the meal
This place is horrible, not just the food but the staff!! Food is always cold and takes awhile, the vibe and atmosphere that they give here is very unprofessional, wouldn't recommend. The managers and supervision team need to do better with this store smh.
Took 30 minutes to get my food, even longer for others
Not sure what is wrong with this place but I don't see why it can be so bad when there's so many people working there and it's burgers and fries being made. I got the bean burger, which was very flavorful but flat and the bun was atrocious, tasted similar to a MacDonald's bun that has been sitting for hours. Plus there were no condiments on it. The fries were also cold and flat and my friend's fries had spices dumped in there so much that they tasted awful. Further, there's no lids to drink out of your cup with, the shakes are made in styrofoam cups with no lid?? One thing is that the burgers did taste good but were lukewarm. Service is also extremely slow, waited forever for two orders and the workers are rude. Train better, please!
dead goat in my mac and cheese.refund
Burgers taste bland and frozen and always a 15 minute wait or more after you order. Fries and shakes are good though
Restaurantji Recommends
Not sure what is wrong with this place but I don't see why it can be so bad when there's so many people working there and it's burgers and fries being made. I got the bean burger, which was very flavorful but flat and the bun was atrocious, tasted similar to a MacDonald's bun that has been sitting for hours. Plus there were no condiments on it. The fries were also cold and flat and my friend's fries had spices dumped in there so much that they tasted awful. Further, there's no lids to drink out of your cup with, the shakes are made in styrofoam cups with no lid?? One thing is that the burgers did taste good but were lukewarm. Service is also extremely slow, waited forever for two orders and the workers are rude. Train better, please!
Quick service and food is pretty decent. Nothing special though. I'm giving 5 stars because honestly the food is exactly what you'd expect for the price and location. So no complaints
Burgers taste great! Fries aren't amazing. But they make up for it with the shakes. I think they could improve how fast they get the food out, but personally I think it's worth the wait.
The food, if you care to wait the hour or more to get it is alright. This is mostly due to the fact that it is cold. The fries take forever to cook so it slows everything down to a crawl at best, at worst its complete chaos with people demanding their orders. The set up in the back is terrible because they can't make fries fast enough to cover their orders. Its a complete mess.
The wait is so super long even if there is no one there. The only redeeming factor is the Mr. Rot’s Burger is ok.