I had a great experience when I came in the workers greeted me. The atmosphere was great. The food was phenomenal. I will definitely return huge shout out to Bailey, Simone, and Jason for helping me today
Atmosphere: 5
Food: 5
Service: 5
Bailey Hillsman
Had a great experience with the customer service. Very friendly atmosphere. Workers were very helpful. Shoutout to Bailey Symmonae Melissa and Jason for such great work
Atmosphere: 5
Food: 5
Service: 5
Mirva Oman
Save yourself and go to Chipotle white rice was watery and mushy
Atmosphere: 1
Food: 1
Service: 5
Jasmine Steepleton
I've visited this location in the past and wasn't happy with the service ! Went in today & it's much better . Friendly staff , my order was accurate and delicious ! I'll be back !
Atmosphere: 5
Food: 5
Service: 5
Kristian Thomas
The service is so low because there’s only one man in there working, taking orders, fixing food. No manager stepped in or anything to help run this restaurant. His name is Reginald and I believe he did say he’s a manager so my question to higher ups and corporate WHERE WAS HIS HELP???
Atmosphere: 3
Food: 4
Service: 2
Gabrielle Mcgraw
Sweetest guy helped me , I had never gone in before. He was so kind helping me understand the menu and walking me through the options!! I wish I would’ve gotten his name to give him a shout out! ( just there at 12:30!
Atmosphere: 5
Food: 5
Service: 5
Caroline Beltrao
AWFUL experience. The guac was dark/browniesh, the lime rice tasted like WATER, no flavor whatsoever. The containers with food were almost empty, and the food looked old!
Ashley Dempsey
I decided to give Qudoba a try today and was highly disappointed. The chicken freaked me out so I was picking around it. After a few bites I bit into something hard. It was very small so I couldn’t tell what it was and I moved on. Then bam it happened again this time it was big enough for me to find and I took it out of my mouth and I am 100% sure it was a small rock. Concerned about how in the world a rock got into my food I immediately stopped eating it. This could have broken a tooth! Highly disappointed and will not be returning. I reached out to customer service as I want my money back!
Usually love Qdoba but this location needs help. They were out of the grill peppers and onions at 11:30. Server had her air pods in and was not friendly when asked about the missing items.
Atmosphere: 4
Food: 2
Service: 3
Samantha Blackburn
Never order delivery from this Qdoba. They will always miss something. The first time I did, I ordered the steak and shrimp bowl and was given a total of zero shrimp.
Tonight, my husband and I ordered ground beef bowls with a bunch of toppings and received only rice, beans, beef, cheese, and queso. No Pico, lettuce, guacamole, etc. Super disappointing. Mine somehow had sour cream on it, which is wild they got that after skipping over everything else.
Food: 2
Kaleb David
Portion size was small. Didn’t have anything at lunch time. The service was awful and rude.
Atmosphere: 3
Food: 3
Service: 1
Dylan Duff
This was my first time at Qdoba and it will definitely be my last. The young man at the counter greeted me with “what do you want?” and then didn’t say another word while I tried to tell him what I wanted in my bowl. Not exactly the kind of customer service that makes you want to come back.
The rest of the staff couldn’t be bothered either. They were standing around gossiping behind the counter. The only person who seemed to be doing anything was hanging around by the drink machine, but they clearly had no idea how to actually help.
Speaking of the drink machine, every single option was out of flavor. No one bothered to mention this before I bought a fountain drink, so I basically paid for a cup of carbonated water. That’s just lazy and dishonest.
Overall, the whole experience made me feel unwelcome and like I wasn’t taken seriously as a customer. Between the rude greeting, the unprofessional staff, and the complete lack of effort, this was hands down one of the worst experiences I’ve had. I’ll stick to places that make better food in the same style, like the chipotle less than a mile away from it.
Atmosphere: 1
Food: 3
Service: 1
Jason Price
First time going here was disappointing. Only one person who was actually working. The gentleman who made my food clearly had an attitude and was fed up to look around and see the manager and other employees just goofing off. They hadn’t refilled the sour cream at all because again just one person working. When I was done a group of 5 college students came in and all the works saw including the manager and walked away quickly to leave the same guy making my food by himself again. Poor leadership
I had the steak bowl & it was the bomb!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience when I came in the workers greeted me. The atmosphere was great. The food was phenomenal. I will definitely return huge shout out to Bailey, Simone, and Jason for helping me today
Atmosphere: 5
Food: 5
Service: 5
Had a great experience with the customer service. Very friendly atmosphere. Workers were very helpful.
Shoutout to Bailey Symmonae Melissa and Jason for such great work
Atmosphere: 5
Food: 5
Service: 5
Save yourself and go to Chipotle white rice was watery and mushy
Atmosphere: 1
Food: 1
Service: 5
I've visited this location in the past and wasn't happy with the service ! Went in today & it's much better . Friendly staff , my order was accurate and delicious ! I'll be back !
Atmosphere: 5
Food: 5
Service: 5
The service is so low because there’s only one man in there working, taking orders, fixing food. No manager stepped in or anything to help run this restaurant. His name is Reginald and I believe he did say he’s a manager so my question to higher ups and corporate WHERE WAS HIS HELP???
Atmosphere: 3
Food: 4
Service: 2
Sweetest guy helped me , I had never gone in before. He was so kind helping me understand the menu and walking me through the options!! I wish I would’ve gotten his name to give him a shout out! ( just there at 12:30!
Atmosphere: 5
Food: 5
Service: 5
AWFUL experience. The guac was dark/browniesh, the lime rice tasted like WATER, no flavor whatsoever. The containers with food were almost empty, and the food looked old!
I decided to give Qudoba a try today and was highly disappointed. The chicken freaked me out so I was picking around it. After a few bites I bit into something hard. It was very small so I couldn’t tell what it was and I moved on. Then bam it happened again this time it was big enough for me to find and I took it out of my mouth and I am 100% sure it was a small rock. Concerned about how in the world a rock got into my food I immediately stopped eating it. This could have broken a tooth! Highly disappointed and will not be returning. I reached out to customer service as I want my money back!
Food: 1
This is the chicken I was served....
Food: 1
Restaurantji Recommends
Usually love Qdoba but this location needs help. They were out of the grill peppers and onions at 11:30. Server had her air pods in and was not friendly when asked about the missing items.
Atmosphere: 4
Food: 2
Service: 3
Never order delivery from this Qdoba. They will always miss something. The first time I did, I ordered the steak and shrimp bowl and was given a total of zero shrimp.
Tonight, my husband and I ordered ground beef bowls with a bunch of toppings and received only rice, beans, beef, cheese, and queso. No Pico, lettuce, guacamole, etc. Super disappointing. Mine somehow had sour cream on it, which is wild they got that after skipping over everything else.
Food: 2
Portion size was small. Didn’t have anything at lunch time. The service was awful and rude.
Atmosphere: 3
Food: 3
Service: 1
This was my first time at Qdoba and it will definitely be my last. The young man at the counter greeted me with “what do you want?” and then didn’t say another word while I tried to tell him what I wanted in my bowl. Not exactly the kind of customer service that makes you want to come back.
The rest of the staff couldn’t be bothered either. They were standing around gossiping behind the counter. The only person who seemed to be doing anything was hanging around by the drink machine, but they clearly had no idea how to actually help.
Speaking of the drink machine, every single option was out of flavor. No one bothered to mention this before I bought a fountain drink, so I basically paid for a cup of carbonated water. That’s just lazy and dishonest.
Overall, the whole experience made me feel unwelcome and like I wasn’t taken seriously as a customer. Between the rude greeting, the unprofessional staff, and the complete lack of effort, this was hands down one of the worst experiences I’ve had. I’ll stick to places that make better food in the same style, like the chipotle less than a mile away from it.
Atmosphere: 1
Food: 3
Service: 1
First time going here was disappointing. Only one person who was actually working. The gentleman who made my food clearly had an attitude and was fed up to look around and see the manager and other employees just goofing off. They hadn’t refilled the sour cream at all because again just one person working. When I was done a group of 5 college students came in and all the works saw including the manager and walked away quickly to leave the same guy making my food by himself again. Poor leadership
Atmosphere: 1
Food: 4
Service: 1
Loading...