Starbucks

4925 Boonsboro Rd, Lynchburg
(434) 384-6724

Recent Reviews

Sort by
Tiffany Simpkins

My drink is 50/50 chance of it being correct; however after my last encounter I will not be back. Extremely rude staff.

Atmosphere: 2

Food: 2

Service: 1

Mica Stramel

It’s your typical Starbucks experience that you’d expect come to know and love. Spent a solid hour or so here back 2 months ago talking with some friends! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Katie Bushing

Edit: I went back and they remade my drink. Thank you!

Super disappointed. This location is usually my go to, but after specifically asking for light ice, my drink was 3/4 ice. Super disappointing, not what I asked for, and a waste of money. Just under $6 for less than 10 sips.

Food: 1

Mandee Alyson

I am a daily regular at this location and I have to say that Emma always makes my experience a good one! She’s always kind, welcoming, helpful and always gets our orders put in perfectly! She’s also catches mistakes before the drinks get to us. As a former restaurant owner, she’s truly manager material and I hope one day she gets her own franchise! She would be a phenomenal owner! I hope Starbucks takes time to recognize her. She’s been serving me for six years and she truly makes the location my favorite location!

Wheelchair accessibility: Wheelchair accessible indoor and outdoor.

Atmosphere: 5

Food: 4

Service: 5

Elizabeth Bushnell

Great service, 7/8 of the drinks I order are made right. Got a tea Latte that was made wrong,it was just the tea and I did not notice till I got home, that took it the review from a 5/5 to 3/5.

Atmosphere: 3

Food: 3

Service: 3

Brooke Patterson

They are always wonderful and patient. Drinks are perfect everytime. Fast service. They made my daughters day with their customer service

Kid-friendliness: They are so nice. Every darn time!

Atmosphere: 5

Food: 5

Service: 5

Kaimin ZZ

On a streak of going here every week!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Siete Sea Salt Kettle Cooked Potato Chips

Erica K

Watched these girls and the store manager HUSTLING this morning while short staffed. Appreciate how quickly they made drinks and maintained positivity. ❤️

Service: 5

Adam

Noodle was great good customer service, and everything

Atmosphere: 5

Food: 5

Service: 5

J. Q.

Every time I've been here in the past couple years, I cannot remember having a burnt coffee. The customer service is always SO nice and the place is clean all the time. This Starbucks is a bit smaller than other stores but the service is amazing!

Atmosphere: 5

Food: 5

Service: 5

Charlie Gorman

It's hit or miss with rude or pleasant service, but if you are having maintenance / hvac work done within a few inches of the drive-thru window, please consider closing the window temporarily. Not worth causing safety issues for drivers or maintenance.

Heather Nowosadko

Went thru the drive thru and girl giggled at me like I was stupid. They whispered about me because I didn't tip on my card( was going to in cash but they made me so uncomfortable), my caramel macchiato tastes like burnt coffee and water. So I went in and asked for a remake. I was rudely handed the same cup without the sleeve, they had just added milk to it. 7 something for that experience first thing In the morning. Pass.

Atmosphere: 2

Service: 2

Pamela Hanse

The coffee is major strong. The prices are off the charts!

Atmosphere: 3

Food: 3

Service: 4

Sara Marie

Very friendly, helpful and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Kingdomtalk 222

First of all I must say that this is my favorite location by far. Orders are always accurate, and staff is always professional , friendly , attentive. Today was totally different. I visited 9/18/2023 at 7:30pm and was told that I wasn’t able to order because they were no longer taking cash. I also wasn’t given an explanation why. I guess I’ll call first next time to make sure cash is being accepted.

Loading...