Starbucks
3911 Wards Rd, Lynchburg
(434) 832-0185
Recent Reviews
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Staff are really sweet and know what they are doing. Love going to this store!
Atmosphere: 5
Food: 5
Service: 5
I stopped at this Starbucks to take an office call. At first, the baristas seemed friendly. However, when I politely asked if I could eat the food I had brought with me, they told me I was expected to make a purchase in order to continue using the Wi-Fi and restroom.
This contradicts Starbucks' own policy, which clearly states that people are welcome to use the Wi-Fi and restrooms even without making a purchase. It's also confusing because there are signs on the restroom doors saying they're for customers only.
This inconsistency is frustrating and misleading. I would strongly recommend that the manager educate the staff on the actual company policies. Needless to say, I won't be coming back to this location.
Service: 1
The barristas were so friendly and made time to get to know you. Orders, coffee, frappe, and sandwiches were done in good time. Store was super clean!
Atmosphere: 5
Food: 5
Service: 5
Great stuff, very busy place.
Atmosphere: 5
Food: 5
Service: 5
Today I made a mistake while I ordering my fav, vanilla brown sugar cold foam, I had to admit it too when I got there and seen my drink. I accidentally clicked lavender cold foam instead of sure but with coffee and brown sugar cream! It didn’t even look good, I thought, Lord oh no! However, I explained what happened to a very kind lady by the name of Jordan, she remade my drink for me with no problem at all! I thank God for people like Jordan, I was totally beating myself up for making a mistake and honestlynot in the predicament where I can just spend frivolously. Jordan made my day! May God bless Jordan! The small things count!
Atmosphere: 5
Food: 5
Service: 5
I know many corporations are dumping Diversity, Equality and Inclusion (DEI) policies as these are deemed as woke. They aren't. I can see many customers are African-American yet staff, at least today, is exclusively white and a possibly Asian-American lady. You can do better Starbucks!
Atmosphere: 3
Food: 5
Service: 5
My iced coffee was great
Music in lobby is way too loud
Atmosphere: 3
Food: 5
Service: 3
Friendly quick service.
Atmosphere: 4
Food: 4
Service: 4
Always a great experience!
Parking: Somewhat difficult to get out of.
Slow today, very busy both locations on wards. Hope you're not in a hurry.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Best baristas ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Bread, Iced Caramel Macchiato, Birthday Cake Pop, Cheese Danish
Came here for the 3rd time is closed at 6:30am , if you guys don’t work so change it at google maps so people can see that!
The customer service was great. They were patient with me knowing what I wanted but not sure how to order.
Atmosphere: 4
Food: 5
Service: 5
My kids and I love this place they like to spend there allowance here I love the caramel rubben crunch with there grill cheese both are super yummy
Atmosphere: 5
Food: 5
Service: 5
Love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
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