Suzaku Cafe

120 Simons Run Ste G, Lynchburg
(434) 200-8104

Recent Reviews

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Paisley

I've eaten here numerous times over the years, and I ate here a lit before they changed owners. Before they changed owners, this was my favorite place to go for Asian food. The flavor, quality, and everything else was great, but ever since they changed owners, the food is not it at all. There is no flavor, the portions are fairly small, and there just isn't anything quality to it. It tastes as though the food wasn't seasoned and like they had no clue what they were even making. I ordered udon noodle soup and it was the most disappointing thing I've ever gotten.

Atmosphere: 3

Food: 1

Service: 2

Yell Yell T.

I love Japenese and it was a bit hard to communicate with the staff. Japenese is my fourth language but they spoke in Spanish. Latin Spanish was my third language and it was hard for me to understand them. They messed up my order several times but was always willing to make it right. The food was very fresh and extremely good. The restaurant was clean and it somewhat had a Japenese vibe to it.

Atmosphere: 4

Food: 5

Service: 4

Samantha Beville

THIS IS A POSITIVE REVIEW!!! THEY HANDLED THIS SITUATION WITH KINDNESS! LOVE THEM!
I am gluten sensitive but love sushi. So I typically just order rolls that don’t come with any sauces that are soy sauce based. We ordered over the phone for pick up. Once we got the sushi home One of the rolls I ordered they put eel sauce on it, despite on the menu no sauces being mentioned and stipulating to them no soy sauce because of gluten allergy. We called back and There was some confusion then of they thought eel sauce doesn’t contain soy sauce but then they looked at the ingredients and it said soy sauce. BUT they thought their eel sauce had no soy sauce because it said gluten free on it. With this being a phone conversation and not being able to see label in person we just asked if possible to remake all 3 rolls they were in the box. They said no problem at all and were very apologetic. The sushi at the end of the day tasted great. They handled the situation so nicely and we would order from them again despite the confusion of the eel sauce.

Atmosphere: 5

Food: 5

Service: 5

Hillary Yeatts

The last several times we’ve ordered, my hibachi filet has been burned to a crisp. I tried to leave a note requesting medium, but there isn’t an option to select how the steak is cooked or add a comment. It’s really disappointing because we order from here frequently, but after three or more orders resulting in jerky instead of filet, I’m honestly hesitant to try again.

Atmosphere: 4

Food: 1

Service: 4

Hillary Skye Yeatts

The last several times we’ve ordered, my hibachi filet has been burned to a crisp. I tried to leave a note requesting medium, but there isn’t an option to select how the steak is cooked or add a comment. It’s really disappointing because we order from here frequently, but after three or more orders resulting in jerky instead of filet, I’m honestly hesitant to try again.

Andrew Weber

Not a 4.6 star restaurant. Apparently this place changed hands in 2022. I never ate there pre-2022, but the prior owners must have built up a great restaurant to have that high a rating. It is definitely a takeout restaurant that happens to have a few dine-in tables. You must order up front before going to pick a table - not a typical sit down restaurant. Pay up front including tip - though not sure what I’m tipping for if I have to order at a counter. The lady at the front, though polite, was relatively clueless as to Asian food. When I asked what types of sake they had (ie. Nigori…) she looked at me like I had antlers sticking out of my head. The place was decently clean. The miso soup was bland and came in a stryofoam takeout container complete with lid and plastic disposable spoon. The Kani salad was fairly tasty and came in a plastic deli style clamshell with a disposable plastic fork. The Rainbow Roll thankfully came on an actual plate with chopsticks, but a disposable plastic cup for soy sauce. The Rainbow Roll was actually up to par - enjoyed it. I feel like they could maybe be OK if they committed to an actual dine-in experience with competent host(ess) waitstaff and actual silverware and dinnerware. Or - just go full take out and get rid of the seating. As-is, a no-go for dine in for me.

Atmosphere: 2

Food: 3

Service: 1

Vanessa Rodriguez

We dined in and enjoyed sushi, kids chicken teriyaki, poke bowls and boba… all were disappointing to say the least. Every item lacked flavor, meats seemed over cooked, sushi did not taste fresh and to top it off everything was served on disposable plates or a to go container. The restrooms were dirty with sticky floors, definitely won’t recommend but thankful that at least the employees were kind.

Atmosphere: 1

Food: 1

Service: 1

Vesna Farrar

We’ve ordered out here a bunch of times and the sushi is consistently delicious and reasonably priced. The service is kind and helpful and if anything isn’t right, they quickly make it right. Delicious sushi rolls and the bubble tea is also good.

Atmosphere: 4

Food: 5

Service: 5

Nina Timbang

The best rice chicken noodles or they call it Pansit and lumpia taste really good. Everthing is yummy!!!

Atmosphere: 5

Food: 5

Service: 5

Adam Owens

Service was so good and so was the food!!!

Atmosphere: 5

Food: 5

Service: 5

F Gilmore

It tastes how it looks…blah! The pieces of steak was over cooked and absolutely no seasoning..no seasoning to the whole dish…the added egg didn’t even save this dish. (Steak fried rice)

Food: 1

rocky r

Unfortunately you have to leave at least one star. My experience with this place was that the food was terrible. I ordered the orange chicken. as soon as I got to my car I opened just to check it. it smelled and looked like it was covered in ketchup, no vegetables at all, and the chicken was grey and badly freezer burnt. In short it was just all out terrible, so terrible that I went back in to give them back the food and I didn't even want my money.

Janice Beatty

My daughter and I had a delightful lunch here. The food was fresh, arranged beautifully, and was wonderful. The bumble tea is always fun. Will definitely go again. Soo good!!!

Atmosphere: 5

Food: 5

Service: 5

Aug Mar

This restaurant has so many high ratings, I was compelled to write my own. Either the ownership / management has changed recently, or people in this town don’t have very high expectations for Japanese food. This place was not good. The sushi was not fresh. The yellowtail we had tasted off, and had the appearance of having been frozen and freezer burned at some point. The salmon roll we had was probably the best item that we ordered. Decent flavor. We ordered a tuna roll, but it was not great. The seaweed wrap on it was very thick and tough. I also had the chicken and broccoli special. It had an OK flavor, but the broccoli was seriously overcooked, to the point of being mush, including the stalk. I would not return, and would not recommend this place to anyone. It’s on par with fast food Asian, like Panda Express. Not at these prices!

Atmosphere: 2

Food: 2

Service: 3

Katrina Bishop

I haven’t eaten here (yet, it’s in my list) but I pick up door dash a lot from here. The younger boy with braces that works out front is awesome. I’ve never caught his name but he’s always very friendly and helpful. Just wanted to give him a little shout out! He’s gonna be a good one!

Atmosphere: 5

Food: 5

Service: 5

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