sweetFrog Premium Frozen Yogurt

Terrible service at Sweet Frog. The worker, Pam, was so rude. After we paid for a small amount of yogurt, she told us it was “No Weigh Day” and laughed at Won’t be back. She said there was a sign (which there wasn’t. and we should’ve known and we should’ve checked the Facebook page when we have never been here before and would never have thought to check a Facebook page. We won’t be back and Pam needs to be fired for her attitude

Horrible experience at Sweet Frog today. After we carefully chose a small amount of ice cream (because we didn’t want to spend a lot), we paid and THEN the worker, Pam, smugly told us it was “No Weigh Day.” She even laughed in our faces about it. If she actually cared about customer service, she would have told us before we checked out so we could have enjoyed the promotion. Instead, she waited until after we paid, when it was too late to get more.

For first-time customers like us, this was extremely rude and disappointing. Pam’s behavior was unprofessional, unkind, and made us feel unwelcome. We will not be coming back, and I’d caution others to think twice before spending their money here.

Just boycott, on the way they treat their employees.

This was the first time my daughter and I ever visited Sweet Frog, and we figured out along the way what to do. I didn't know if we were supposed to grab the toppings or if they did it. When I asked, it was almost as if I was bothering the worker. Checking out was the same thing. I didn't know you were supposed to put both dishes on the scale. He let us know in a cranky manner. Maybe he was having a bad day... who knows?? I honestly could take it or leave it.

The staff here were extremely helpful and friendly!

It was great. Love the flavors that they have. Just way to many different kinda toppings with a lot of sugar. Since they charge by the weight of your cup of ice cream. The minimum is gonna be at least 15 bucks for a cup and the cup is kinda small for that price. I kinda wanted to leave it there and leave when she said 33 dollars total. I said 33 bucks for what. Lol

First thing you notice is the overwhelming smell of a dirty mop. The selection is less than premium, and the prices are more than you expect to check out. Overall really not worth the visit

It's really good but expensive!

Great customer service even better soft ice cream

The lady working today (12/27/24) provided excellent service, was a very inviting person, had the environment very clean and organized, was constantly serving, cleaning, or organizing and is an employee that should be retained, promoted, and rewarded!!!

Atmosphere: 5

Food: 5

Service: 5

So yummy. Definitely come check this place out

Mary extended great customer service to us when helping tracking down a receipt. The group also experienced great service while there, and they really enjoyed their experience. Highly recommend!

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

The frozen yogurt is so very good and also better for us than iced cream. They have about 6-10 flavors, self service and then a toppings bar with every topping I can think of. The European tart is delicious as well as the dark chocolate. But, be careful loading on the toppings it would not be unusual to spend over $10 for your tasty treat if you're not careful. Enjoy yum!

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Frozen Yogurt, Original Tart

A little pricey, but a good frozen yogurt place

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Frozen Yogurt

yep, Me and my older sister went there to check out their special yogurt flavors...It was kinda Koool place ordered our yogurts... pretty cheap too.??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt, Blue Cotton Candy, Original Tart, Cheesecake, Cake Batter