There is normally a line, but the food and service are great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla
Russell Pawlas
TWICE I have gone thru the drive thru here and come away missing items! INFURIATING!!!! This manager can not make good hires
Atmosphere: 3
Food: 3
Service: 1
Kayla Grubb
Someone close to me got food poisoning from this location after eating here around 11. He started vomiting around 4a and has vomited a total of 10x so far. He can't hold anything down. I will be calling the health department about this situation.
Atmosphere: 1
Food: 1
Service: 1
Cynthia
I wish I could give 10 stars. Jeremiah is a one of a kind employee and an amazing human being. I will choose Taco Bell just because of Jeremiah’s kindness. The world needs more of you!!
Maggie
I love this location. It’s so clean and a nice interior. The workers are really nice and tend to double check by asking if I want sauces and that things are made how I want. I wish prices were a tad better but I know that’s not the workers fault
Atmosphere: 5
Food: 4
Service: 5
Pinky Sista
Food is great most of the time. I would recommend Candlers Mtn Rd location over other Lynchburg area Taco Bell locations. Staff keep restaurant clean, including dining area and bathrooms. They balance drive-thru, dine-in, and takeout customers well here, too. So you can walk-in, and not worry about being forgotten just because drive-thru got busy. If there's a mistake with your order, they're really good customer service and remake it right. Team communicates well and professionally with each other vs other fast food locations in this area. Nice atmosphere but chairs aren't comfortable. Service is excellent when a strong team lead is working, good when there isn't. Staff is friendly
Came here after a very long drive and arrived around midnight. Needed a quick bite before bed. Ordered two $7 boxes with 2 cheese roll ups. Both hardshell tacos were completely broken and both cheesy roll ups were crumpled up and completely stuck to the wrapper. Yall need to do better. I’m too tired to come back so have to eat it. And the boxes were securely held by a passenger so there’s no possible way that the tacos were broken because of us. Yall did this on purpose. Don’t like doing the work? Don’t work there! Without customers you wouldn’t have a job… this is totally unacceptable to serve to your customers
Atmosphere: 4
Food: 2
Service: 4
monk aka Billy Mason
Abysmal service. Waited more than 10 minutes while line cook who acted like the owner was his mother. The cashier had to call 4 or 5 times back from wandering to his station. When I got my order the rice was mushy and refrigerator cold. The potato taco was cery stale.. Very unsatisfactory!
Atmosphere: 1
Food: 1
Service: 1
Gore Weeb
The employees were nice and friendly and got my pick-up order out to me very fast with everything in it being mostly correct! When they forgot my Avocado Verde Salsa and I asked to get it after ordering, they promptly gave it to me. The food was amazing and definitely worth the wait.
Woo where to begin with this place. I ordered online to do a pickup to save some time.....Boy was I wrong. Pulled up to the speaker and sat there several minutes and tried to get a hold of someone on it, to no avail. Pulled to the window and sat there another min before a girl got out of her car to go inside and then came to the window and asked if anyone had helped us. Told her no and then they checked us in.waited few more min watched them flood the drinks and not wipe it off, but another employee takes the person on the speakers order behind me.....so I guess I wasn't good enough to be waited on but they are? Funny the employee have headsets on but I'm ignored. To top it off the soft taco I can beat off a table and it makes clanking noises. I should've just went to the Timberlake one where I know they'll wait on me.
Atmosphere: 3
Food: 3
Service: 3
Jonah
Great service!!!! The lady at the cash register was so nice
Atmosphere: 5
Food: 5
Service: 5
Isabel Highley
Erika is the SWEETEST she does her job very well and is kind over the speaker. i had a mix up with my order and i went back around and explained and she said right away yes im so sorry you can pull around we’ve got your order ready. great customer service!
Atmosphere: 5
Food: 5
Service: 5
Samantha Hall
There is usually a bit of a wait for your order - even when they aren't busy but the staff are always accommodating & kind.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cinnamon Twists
Hailey Callaway
The girl at the window was very kind & my spicy potato soft taco was amazing
There is normally a line, but the food and service are great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla
TWICE I have gone thru the drive thru here and come away missing items! INFURIATING!!!! This manager can not make good hires
Atmosphere: 3
Food: 3
Service: 1
Someone close to me got food poisoning from this location after eating here around 11. He started vomiting around 4a and has vomited a total of 10x so far. He can't hold anything down. I will be calling the health department about this situation.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give 10 stars. Jeremiah is a one of a kind employee and an amazing human being. I will choose Taco Bell just because of Jeremiah’s kindness. The world needs more of you!!
I love this location. It’s so clean and a nice interior. The workers are really nice and tend to double check by asking if I want sauces and that things are made how I want. I wish prices were a tad better but I know that’s not the workers fault
Atmosphere: 5
Food: 4
Service: 5
Food is great most of the time. I would recommend Candlers Mtn Rd location over other Lynchburg area Taco Bell locations. Staff keep restaurant clean, including dining area and bathrooms. They balance drive-thru, dine-in, and takeout customers well here, too. So you can walk-in, and not worry about being forgotten just because drive-thru got busy. If there's a mistake with your order, they're really good customer service and remake it right. Team communicates well and professionally with each other vs other fast food locations in this area. Nice atmosphere but chairs aren't comfortable. Service is excellent when a strong team lead is working, good when there isn't. Staff is friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nacho Fries, Soft Taco, Grilled Cheese Burrito, Crunchy Taco, Crunchwrap Supreme, Creamy Jalapeno Sauce, Chicken Quesadilla, Burrito Supreme
My meal was cold
Atmosphere: 3
Food: 2
Service: 4
Came here after a very long drive and arrived around midnight. Needed a quick bite before bed. Ordered two $7 boxes with 2 cheese roll ups. Both hardshell tacos were completely broken and both cheesy roll ups were crumpled up and completely stuck to the wrapper. Yall need to do better. I’m too tired to come back so have to eat it. And the boxes were securely held by a passenger so there’s no possible way that the tacos were broken because of us. Yall did this on purpose. Don’t like doing the work? Don’t work there! Without customers you wouldn’t have a job… this is totally unacceptable to serve to your customers
Atmosphere: 4
Food: 2
Service: 4
Abysmal service.
Waited more than 10 minutes while line cook who acted like the owner was his mother. The cashier had to call 4 or 5 times back from wandering to his station. When I got my order the rice was mushy and refrigerator cold. The potato taco was cery stale..
Very unsatisfactory!
Atmosphere: 1
Food: 1
Service: 1
The employees were nice and friendly and got my pick-up order out to me very fast with everything in it being mostly correct! When they forgot my Avocado Verde Salsa and I asked to get it after ordering, they promptly gave it to me. The food was amazing and definitely worth the wait.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadilla, Nacho Fries
Restaurantji Recommends
Woo where to begin with this place. I ordered online to do a pickup to save some time.....Boy was I wrong. Pulled up to the speaker and sat there several minutes and tried to get a hold of someone on it, to no avail. Pulled to the window and sat there another min before a girl got out of her car to go inside and then came to the window and asked if anyone had helped us. Told her no and then they checked us in.waited few more min watched them flood the drinks and not wipe it off, but another employee takes the person on the speakers order behind me.....so I guess I wasn't good enough to be waited on but they are? Funny the employee have headsets on but I'm ignored. To top it off the soft taco I can beat off a table and it makes clanking noises. I should've just went to the Timberlake one where I know they'll wait on me.
Atmosphere: 3
Food: 3
Service: 3
Great service!!!! The lady at the cash register was so nice
Atmosphere: 5
Food: 5
Service: 5
Erika is the SWEETEST she does her job very well and is kind over the speaker. i had a mix up with my order and i went back around and explained and she said right away yes im so sorry you can pull around we’ve got your order ready. great customer service!
Atmosphere: 5
Food: 5
Service: 5
There is usually a bit of a wait for your order - even when they aren't busy but the staff are always accommodating & kind.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cinnamon Twists
The girl at the window was very kind & my spicy potato soft taco was amazing
Atmosphere: 5
Food: 5
Service: 5
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