Just left here through the drive through. Asked for ranch with my chicken sandwich. Asked for ranch with my son's kids meal. Gave me ranch for the kids meal so I went inside to ask for the sauce for my sandwich and they said they could nut give me any due to inventory. Not even another sauce. They said they only give one sauce with a chicken nugget meal and refuse any other sauces even if I pay for them.
This Wendy's messes up my order nearly every time. Never adds sauce when they ask me about what sauce I want and are so rude. The fact that they wouldn't give me a damn condiment unless I buy nuggets is the most ludicrous thing I've ever heard.
If I could give zero starts for service I would. I've never once been met with kindness or professionalism.
Atmosphere: 1
Food: 1
Service: 1
cherry takawi
So slow, poorly stocked. Staff clearly not sober.
Atmosphere: 2
Food: 1
Service: 1
Alivia Fowler
So we ordered 3 small potatoes for the side and 3 sausage and egg biscuits. But than we checked the bag and it was 8 small potatoes. With no biscuits very disappointed 😞.
Atmosphere: 1
Food: 1
Service: 5
Tawny Myers
HORRIBLE SERVICE! They won't give me her Name, And guess what??? THEY RAN OUT OF A CHOCOATE CHIP COOKIE!!!!!!!! Go to the Timberlake One instead of Memorial. That Memorial Wendys was a Bastard. Never coming back.
Lacey Swift
Tea taste disgusting like its got mold in it . 50 50 chance on getting someone with an attitude cause they dont get paid enough to deal with the crap they deal with . Maybe give ur people a raise dang
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries
Khadeshia Sapp
Fast service and low prices, good quality food!!!
Atmosphere: 4
Food: 4
Service: 4
Jennifer Tyree
This spot is so busy seems like not enough employees
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Fries, Hamburger
Tee Gibson
The #7 I ordered in Lynchburg Virginia was fresh hot,just to my liking. Customer service was out of this world. I'll recommend everyone Togo there.
Atmosphere: 5
Food: 5
Service: 5
Nick Alexander
Everyone was riendly and food was hot !
Christine Johnson
They were efficient. I was a little disappointed in the size of the drink they presented to me. It was an ice tea, and I think they served a child size. I had ordered a large. Also, the tea had no ice in it, and it was a drive-through order. I chose to go away disappointed.
Food is usually mediocre at most, I try to avoid this location if possible due to the attitude & demeanor from the front of house staff. While I have witnessed the dedication & hard work from the staff responsible for making the food, the employees working the register kill the experience completely. I've worked customer service so I know it is draining working with the public.. I use the app exclusively to avoid having to order it in person due to the attitude that is usually given.
On my most recent visit I had ordered through the app and picked my food up on the counter. I asked the employee who was responsible for working the register for ketchup ( didnt notice her being on her phone) she rolled her eyes at me and stormed off - but did return with ketchup!
My most recent visit
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Ron Range
Went in the evening, the service was very fast, nothing to complain about
Atmosphere: 5
Food: 5
Service: 5
Alex Hassett
I wonder if there was a recent management change, or something. This Wendy's has never been bad for me, one of the more reliable fast food stops in Lynchburg but fast food in Lynchburg (Chick Fil A being an exception) has always been a pretty poor experience. This past month or two tho, they've been getting me through the line in a couple minutes or less, food is fresh, and the staff is polite and professional. I snapped a pic of one sandwich, but I wish I snapped the first. It came out looking like those doctored menu photos. Fast food has always been a begrudging, budget option for lunch (one that has fallen out of budget these past couple years) but with reliability like this, and the jr bacon dropping in price, I might look forward to grabbing a fast bite here from time to time.
Atmosphere: 3
Food: 5
Service: 5
Lisa Starks
Love their food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Chyenne Williams
Just literally the slowest Wendy's even ordering ahead they will leave you waiting 20+ minutes
Just left here through the drive through. Asked for ranch with my chicken sandwich. Asked for ranch with my son's kids meal. Gave me ranch for the kids meal so I went inside to ask for the sauce for my sandwich and they said they could nut give me any due to inventory. Not even another sauce. They said they only give one sauce with a chicken nugget meal and refuse any other sauces even if I pay for them.
This Wendy's messes up my order nearly every time. Never adds sauce when they ask me about what sauce I want and are so rude. The fact that they wouldn't give me a damn condiment unless I buy nuggets is the most ludicrous thing I've ever heard.
If I could give zero starts for service I would. I've never once been met with kindness or professionalism.
Atmosphere: 1
Food: 1
Service: 1
So slow, poorly stocked. Staff clearly not sober.
Atmosphere: 2
Food: 1
Service: 1
So we ordered 3 small potatoes for the side and 3 sausage and egg biscuits. But than we checked the bag and it was 8 small potatoes. With no biscuits very disappointed 😞.
Atmosphere: 1
Food: 1
Service: 5
HORRIBLE SERVICE! They won't give me her Name, And guess what??? THEY RAN OUT OF A CHOCOATE CHIP COOKIE!!!!!!!! Go to the Timberlake One instead of Memorial. That Memorial Wendys was a Bastard. Never coming back.
Tea taste disgusting like its got mold in it . 50 50 chance on getting someone with an attitude cause they dont get paid enough to deal with the crap they deal with . Maybe give ur people a raise dang
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries
Fast service and low prices, good quality food!!!
Atmosphere: 4
Food: 4
Service: 4
This spot is so busy seems like not enough employees
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Fries, Hamburger
The #7 I ordered in Lynchburg Virginia was fresh hot,just to my liking. Customer service was out of this world. I'll recommend everyone Togo there.
Atmosphere: 5
Food: 5
Service: 5
Everyone was riendly and food was hot !
They were efficient.
I was a little disappointed in the size of the drink they presented to me. It was an ice tea, and I think they served a child size. I had ordered a large. Also, the tea had no ice in it, and it was a drive-through order. I chose to go away disappointed.
Restaurantji Recommends
Food is usually mediocre at most, I try to avoid this location if possible due to the attitude & demeanor from the front of house staff. While I have witnessed the dedication & hard work from the staff responsible for making the food, the employees working the register kill the experience completely. I've worked customer service so I know it is draining working with the public.. I use the app exclusively to avoid having to order it in person due to the attitude that is usually given.
On my most recent visit I had ordered through the app and picked my food up on the counter. I asked the employee who was responsible for working the register for ketchup ( didnt notice her being on her phone) she rolled her eyes at me and stormed off - but did return with ketchup!
My most recent visit
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Went in the evening, the service was very fast, nothing to complain about
Atmosphere: 5
Food: 5
Service: 5
I wonder if there was a recent management change, or something. This Wendy's has never been bad for me, one of the more reliable fast food stops in Lynchburg but fast food in Lynchburg (Chick Fil A being an exception) has always been a pretty poor experience. This past month or two tho, they've been getting me through the line in a couple minutes or less, food is fresh, and the staff is polite and professional. I snapped a pic of one sandwich, but I wish I snapped the first. It came out looking like those doctored menu photos. Fast food has always been a begrudging, budget option for lunch (one that has fallen out of budget these past couple years) but with reliability like this, and the jr bacon dropping in price, I might look forward to grabbing a fast bite here from time to time.
Atmosphere: 3
Food: 5
Service: 5
Love their food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Just literally the slowest Wendy's even ordering ahead they will leave you waiting 20+ minutes
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