Unhelpful staff that demands tips, even before I can pull my wallet out 😂
Atmosphere: 1
Food: 1
Service: 1
Dayrin Pezo
Ordered two pretzel bites, original and cinnamon and sugar. Once given the cups I noticed the original didn’t have any salt. I asked to exchange with ones with salt and was told they were out of salt. Asked to exchange and was told I will be charged because other one had to be thrown out. Pretzels were stale and could tell they have been under a heat lamp too long. Second time coming to this location and they no longer have a fresh baked feel to them. Taste like they are mass produced, frozen and heated up each morning just to sit under a heat lamp for the rest of the day. I do not recommend if you’re looking for the flavor from back in the day.
Atmosphere: 1
Food: 1
Service: 1
Gaijin (GaijinYukon)
This place fascinates me because it's an enigma. It's a pretzel shop that never has pretzels available. You might get lucky and there will be some cold, plain pretzel nuggets. If you ask for a pretzel, they just tell you they're out and that's the end of the conversation. I haven't encountered a friendly person yet. I will compare it to a kid who has a lemonade stand, but the only thing he has available are some leftover Sweet Tarts from last year's Halloween candy. You're better off going to the kiosk by Wal-Mart, rather than the store front.
Atmosphere: 1
Food: 1
Service: 1
William Becker
They had no business waited about 5 minutes to be helped asked for a cup fresh pretzels and a lemonade Lemonade was great pretzels were not fresh After about 10 min when pretzel maker helper seemed to be in better mood And a lot of people came and ordered fresh pretzels I had a bad experience
Atmosphere: 1
Food: 1
Service: 1
Jonathan Wehner
Always my go-to when I need a snack in the mall.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mini Pretzel Dogs Bundle
Bojo 214 (Bojo)
Great customer services..Very kind people. Love this location , get a quick bite everytime I shop at the Manassas Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Smol Bumblebee
Best pretzels, nice employees, food given fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Buckets, Original Pretzel Nugget Bucket
josue
The older lady helping me at the register was very nice to me even when they explained the ran out of a certain item. I especially enjoy the mini hotdogs
Food: 5
Service: 5
Jen Khan
The employees are rude. I asked for smaller size bites, they told me no eventhough it's on the menu. They no longer ring up as a meal so where other shops you get a meal option for under $10, this pace is almost $13. It is not worth that much. The pretzels are soggy from all the butter they use here. Trash.
Food: 1
Service: 1
Bonnie Burgess
GABY. Gotta go.. No personality. On cell wouldn't help. Not busy .waited 15min on door dash order !
There was a rude lady she works at the roller station she was very disrespectful and give me a a nasty look I felt
Atmosphere: 1
Food: 1
Service: 1
Alexander Castillo
I love this Auntie Annies location. Outstanding staff and if you arrive at the right time you may find your favorite pretzel freshly baked.
Heather Habaqe
Asked for a pretzel with cinnamon sugar. Lady today PACKED 2 full layers of sugar. Nothing but gritty crunch even after banging the bag and pretzel to get the packed on sugar off. Spitout first bite and threw the remaining whole pretzel. What a waste! Will not be back to this location.
Piash Debnath
First time in 3 years I’ve gone to auntie Anne’s. Was very stale. For almost $8 for pretzel nugs, not worth it at all. Probably the last time in my life I’ll go to auntie Anne’s.
447catu
If you get there early, you will have to order what you want. This is a good thing tho because then the pretzel is fresh. They are a pretzel shop but only have a select few pretzels ready. Went there at noon, got a salted pretzel, it was so hard I had to throw it away. Get it when they are fresh and they are great.
Unhelpful staff that demands tips, even before I can pull my wallet out 😂
Atmosphere: 1
Food: 1
Service: 1
Ordered two pretzel bites, original and cinnamon and sugar. Once given the cups I noticed the original didn’t have any salt. I asked to exchange with ones with salt and was told they were out of salt. Asked to exchange and was told I will be charged because other one had to be thrown out. Pretzels were stale and could tell they have been under a heat lamp too long. Second time coming to this location and they no longer have a fresh baked feel to them. Taste like they are mass produced, frozen and heated up each morning just to sit under a heat lamp for the rest of the day. I do not recommend if you’re looking for the flavor from back in the day.
Atmosphere: 1
Food: 1
Service: 1
This place fascinates me because it's an enigma. It's a pretzel shop that never has pretzels available. You might get lucky and there will be some cold, plain pretzel nuggets. If you ask for a pretzel, they just tell you they're out and that's the end of the conversation. I haven't encountered a friendly person yet. I will compare it to a kid who has a lemonade stand, but the only thing he has available are some leftover Sweet Tarts from last year's Halloween candy. You're better off going to the kiosk by Wal-Mart, rather than the store front.
Atmosphere: 1
Food: 1
Service: 1
They had no business waited about 5 minutes to be helped asked for a cup fresh pretzels and a lemonade
Lemonade was great pretzels were not fresh
After about 10 min when pretzel maker helper seemed to be in better mood
And a lot of people came and ordered fresh pretzels
I had a bad experience
Atmosphere: 1
Food: 1
Service: 1
Always my go-to when I need a snack in the mall.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mini Pretzel Dogs Bundle
Great customer services..Very kind people. Love this location , get a quick bite everytime I shop at the Manassas Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Best pretzels, nice employees, food given fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Buckets, Original Pretzel Nugget Bucket
The older lady helping me at the register was very nice to me even when they explained the ran out of a certain item. I especially enjoy the mini hotdogs
Food: 5
Service: 5
The employees are rude. I asked for smaller size bites, they told me no eventhough it's on the menu. They no longer ring up as a meal so where other shops you get a meal option for under $10, this pace is almost $13. It is not worth that much. The pretzels are soggy from all the butter they use here. Trash.
Food: 1
Service: 1
GABY. Gotta go.. No personality. On cell wouldn't help. Not busy .waited 15min on door dash order !
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
There was a rude lady she works at the roller station she was very disrespectful and give me a a nasty look I felt
Atmosphere: 1
Food: 1
Service: 1
I love this Auntie Annies location. Outstanding staff and if you arrive at the right time you may find your favorite pretzel freshly baked.
Asked for a pretzel with cinnamon sugar. Lady today PACKED 2 full layers of sugar. Nothing but gritty crunch even after banging the bag and pretzel to get the packed on sugar off. Spitout first bite and threw the remaining whole pretzel. What a waste! Will not be back to this location.
First time in 3 years I’ve gone to auntie Anne’s. Was very stale. For almost $8 for pretzel nugs, not worth it at all. Probably the last time in my life I’ll go to auntie Anne’s.
If you get there early, you will have to order what you want. This is a good thing tho because then the pretzel is fresh. They are a pretzel shop but only have a select few pretzels ready. Went there at noon, got a salted pretzel, it was so hard I had to throw it away. Get it when they are fresh and they are great.
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