I love soft pretzels, ever since I was a kid… but these… by far the worst pretzels I’ve had. I’ve had better store bought and microwaveable ones. The staff’s customer service wasn’t great either.
Raudel Arellano
Showed up @ 10:10 just for employee to say they are closed when they open at 10
Rachelle Ong
There are two Auntie Anne's stalls in the mall. You will usually find freshly baked pretzels there. Staff are nice. Their pretzels make a delicious snack while you're exploring the mall.
Mahendran Kandiar
Unhelpful staff that demands tips, even before I can pull my wallet out 😂
Atmosphere: 1
Food: 1
Service: 1
Dayrin Pezo
Ordered two pretzel bites, original and cinnamon and sugar. Once given the cups I noticed the original didn’t have any salt. I asked to exchange with ones with salt and was told they were out of salt. Asked to exchange and was told I will be charged because other one had to be thrown out. Pretzels were stale and could tell they have been under a heat lamp too long. Second time coming to this location and they no longer have a fresh baked feel to them. Taste like they are mass produced, frozen and heated up each morning just to sit under a heat lamp for the rest of the day. I do not recommend if you’re looking for the flavor from back in the day.
Atmosphere: 1
Food: 1
Service: 1
Gaijin (GaijinYukon)
This place fascinates me because it's an enigma. It's a pretzel shop that never has pretzels available. You might get lucky and there will be some cold, plain pretzel nuggets. If you ask for a pretzel, they just tell you they're out and that's the end of the conversation. I haven't encountered a friendly person yet. I will compare it to a kid who has a lemonade stand, but the only thing he has available are some leftover Sweet Tarts from last year's Halloween candy. You're better off going to the kiosk by Wal-Mart, rather than the store front.
Atmosphere: 1
Food: 1
Service: 1
William Becker
They had no business waited about 5 minutes to be helped asked for a cup fresh pretzels and a lemonade Lemonade was great pretzels were not fresh After about 10 min when pretzel maker helper seemed to be in better mood And a lot of people came and ordered fresh pretzels I had a bad experience
Atmosphere: 1
Food: 1
Service: 1
Jonathan Wehner
Always my go-to when I need a snack in the mall.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mini Pretzel Dogs Bundle
Bojo 214 (Bojo)
Great customer services..Very kind people. Love this location , get a quick bite everytime I shop at the Manassas Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Smol Bumblebee
Best pretzels, nice employees, food given fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Buckets, Original Pretzel Nugget Bucket
The older lady helping me at the register was very nice to me even when they explained the ran out of a certain item. I especially enjoy the mini hotdogs
Food: 5
Service: 5
Jen Khan
The employees are rude. I asked for smaller size bites, they told me no eventhough it's on the menu. They no longer ring up as a meal so where other shops you get a meal option for under $10, this pace is almost $13. It is not worth that much. The pretzels are soggy from all the butter they use here. Trash.
Food: 1
Service: 1
Bonnie Burgess
GABY. Gotta go.. No personality. On cell wouldn't help. Not busy .waited 15min on door dash order !
Atmosphere: 1
Food: 5
Service: 1
juan lizama
There was a rude lady she works at the roller station she was very disrespectful and give me a a nasty look I felt
Atmosphere: 1
Food: 1
Service: 1
Alexander Castillo
I love this Auntie Annies location. Outstanding staff and if you arrive at the right time you may find your favorite pretzel freshly baked.
I love soft pretzels, ever since I was a kid… but these… by far the worst pretzels I’ve had. I’ve had better store bought and microwaveable ones. The staff’s customer service wasn’t great either.
Showed up @ 10:10 just for employee to say they are closed when they open at 10
There are two Auntie Anne's stalls in the mall. You will usually find freshly baked pretzels there. Staff are nice. Their pretzels make a delicious snack while you're exploring the mall.
Unhelpful staff that demands tips, even before I can pull my wallet out 😂
Atmosphere: 1
Food: 1
Service: 1
Ordered two pretzel bites, original and cinnamon and sugar. Once given the cups I noticed the original didn’t have any salt. I asked to exchange with ones with salt and was told they were out of salt. Asked to exchange and was told I will be charged because other one had to be thrown out. Pretzels were stale and could tell they have been under a heat lamp too long. Second time coming to this location and they no longer have a fresh baked feel to them. Taste like they are mass produced, frozen and heated up each morning just to sit under a heat lamp for the rest of the day. I do not recommend if you’re looking for the flavor from back in the day.
Atmosphere: 1
Food: 1
Service: 1
This place fascinates me because it's an enigma. It's a pretzel shop that never has pretzels available. You might get lucky and there will be some cold, plain pretzel nuggets. If you ask for a pretzel, they just tell you they're out and that's the end of the conversation. I haven't encountered a friendly person yet. I will compare it to a kid who has a lemonade stand, but the only thing he has available are some leftover Sweet Tarts from last year's Halloween candy. You're better off going to the kiosk by Wal-Mart, rather than the store front.
Atmosphere: 1
Food: 1
Service: 1
They had no business waited about 5 minutes to be helped asked for a cup fresh pretzels and a lemonade
Lemonade was great pretzels were not fresh
After about 10 min when pretzel maker helper seemed to be in better mood
And a lot of people came and ordered fresh pretzels
I had a bad experience
Atmosphere: 1
Food: 1
Service: 1
Always my go-to when I need a snack in the mall.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mini Pretzel Dogs Bundle
Great customer services..Very kind people. Love this location , get a quick bite everytime I shop at the Manassas Mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Best pretzels, nice employees, food given fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Buckets, Original Pretzel Nugget Bucket
Restaurantji Recommends
The older lady helping me at the register was very nice to me even when they explained the ran out of a certain item. I especially enjoy the mini hotdogs
Food: 5
Service: 5
The employees are rude. I asked for smaller size bites, they told me no eventhough it's on the menu. They no longer ring up as a meal so where other shops you get a meal option for under $10, this pace is almost $13. It is not worth that much. The pretzels are soggy from all the butter they use here. Trash.
Food: 1
Service: 1
GABY. Gotta go.. No personality. On cell wouldn't help. Not busy .waited 15min on door dash order !
Atmosphere: 1
Food: 5
Service: 1
There was a rude lady she works at the roller station she was very disrespectful and give me a a nasty look I felt
Atmosphere: 1
Food: 1
Service: 1
I love this Auntie Annies location. Outstanding staff and if you arrive at the right time you may find your favorite pretzel freshly baked.
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