This location needs stronger evening management and accountability. I placed an Uber Eats order around 8–9 PM, but when the driver arrived, staff claimed it had already been picked up — even though we were home waiting, as usual. When I asked them to remake it, the employee refused and told me to contact Uber instead. No apology, no effort to help. When I requested to speak with a manager, he declined to even discuss it. Thankfully, Uber issued a refund, but this kind of service damages both customer trust and the store’s bottom line.
Service: 1
Andrew Osborne
Nothing says dump like a pin number lock on the bathroom door then they won't give you the code they have to unlock it themselves. Weird should have been my first sign to keep it moving. Against my better judgment I ordered a whopper meal absolutely terrible. Bun was soggy they put green tomatoes and thick lettuce hearts on my sandwich that's crazy for a 9 dollar sandwich. Ridiculous me and my whole crew were disappointed we will avoid this burger for sure from here out.
Atmosphere: 1
Food: 1
Service: 3
Lupe
I was dining in the other night with my son and to my knowledge the lobby closes at 9pm and a male employee with long hair was moping and placing chairs on top of the tables at 8pm. I understand getting a head start on cleaning but I there is no need to place chairs on top of the tables costumers eat on, especially when the lobby is still open to costumers. I find that very unhygienic! Not only that but a hazard as well. Had my son accidentally bumped into one of those tables, on of those chairs could have easily fallen on him. If I had the option for less than a one star believe me I’d select it. Do better!
Atmosphere: 1
Food: 1
Service: 1
Yoselin Blanco
Very comfy, exelente service and the food is is pretty tasty..
Atmosphere: 5
Food: 5
Service: 5
TSEDEKE TASEW
Good customers services and clean place
Atmosphere: 3
Food: 4
Service: 4
L. Phillips
While the service was nice and quick, the quality of my beverage was horrible! I ordered a small Coke and basically got seltzer water with coloring. A horrible flavor.
Lalonie Albacha
The one at tackets mill MR Manager was rude and disrespectful That's enough.I won't be back not to that one
Food: 2
Danny Patel
Good place
Atmosphere: 5
Food: 5
Service: 5
Scott Howard
Looks like they got rid of all their lazy employees and hired new ones that actually take their job seriously. I stopped going there three years ago. I'm back, thank you
I love Bk balls ford rd because, employees are very friendly, my food is fresh and very tasty. Store very clean. I love coming here every weekend to get my Whopper and check out the new promotions.
I had a great experience today at burger King. The food was hot and the staff were very kind. The lobby was clean unlike other restaurants. I will be back soon 😁
Atmosphere: 5
Food: 5
Service: 5
Joseph Laventure
Francis went waaaaay out of her way to ensure I was able to make my wife's day. I was very impressed with her professionalism, courtesy and desire to do everything in her power to bring a smile to our hearts. Thank you very much Ms. Francis!
Service: 5
Enes El
I got violently ill after eating the Original Chicken Meal from this Burger King location. Within just a few hours, I experienced intense nausea, non-stop vomiting, and severe diarrhea. I was stuck in the bathroom for hours, completely drained and miserable. This was clearly due to spoiled or contaminated chicken.
Serving unsafe food is not just careless, it’s dangerous. This place clearly does not follow proper food safety standards, and they’re putting customers at serious health risk. I will never eat here again, and I strongly advise others to stay away. Shame on this location for their complete lack of responsibility.
This location needs stronger evening management and accountability. I placed an Uber Eats order around 8–9 PM, but when the driver arrived, staff claimed it had already been picked up — even though we were home waiting, as usual. When I asked them to remake it, the employee refused and told me to contact Uber instead. No apology, no effort to help. When I requested to speak with a manager, he declined to even discuss it. Thankfully, Uber issued a refund, but this kind of service damages both customer trust and the store’s bottom line.
Service: 1
Nothing says dump like a pin number lock on the bathroom door then they won't give you the code they have to unlock it themselves. Weird should have been my first sign to keep it moving. Against my better judgment I ordered a whopper meal absolutely terrible. Bun was soggy they put green tomatoes and thick lettuce hearts on my sandwich that's crazy for a 9 dollar sandwich. Ridiculous me and my whole crew were disappointed we will avoid this burger for sure from here out.
Atmosphere: 1
Food: 1
Service: 3
I was dining in the other night with my son and to my knowledge the lobby closes at 9pm and a male employee with long hair was moping and placing chairs on top of the tables at 8pm. I understand getting a head start on cleaning but I there is no need to place chairs on top of the tables costumers eat on, especially when the lobby is still open to costumers. I find that very unhygienic! Not only that but a hazard as well. Had my son accidentally bumped into one of those tables, on of those chairs could have easily fallen on him. If I had the option for less than a one star believe me I’d select it. Do better!
Atmosphere: 1
Food: 1
Service: 1
Very comfy, exelente service and the food is is pretty tasty..
Atmosphere: 5
Food: 5
Service: 5
Good customers services and clean place
Atmosphere: 3
Food: 4
Service: 4
While the service was nice and quick, the quality of my beverage was horrible! I ordered a small Coke and basically got seltzer water with coloring. A horrible flavor.
The one at tackets mill
MR Manager was rude and disrespectful
That's enough.I won't be back not to that one
Food: 2
Good place
Atmosphere: 5
Food: 5
Service: 5
Looks like they got rid of all their lazy employees and hired new ones that actually take their job seriously. I stopped going there three years ago. I'm back, thank you
Atmosphere: 5
Food: 5
Service: 5
wating time take long for this location
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Impossible Whopper
Restaurantji Recommends
I love Bk balls ford rd because, employees are very friendly, my food is fresh and very tasty. Store very clean. I love coming here every weekend to get my Whopper and check out the new promotions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Meal, Double Whopper
I had a great experience today at burger King. The food was hot and the staff were very kind. The lobby was clean unlike other restaurants. I will be back soon 😁
Atmosphere: 5
Food: 5
Service: 5
Francis went waaaaay out of her way to ensure I was able to make my wife's day. I was very impressed with her professionalism, courtesy and desire to do everything in her power to bring a smile to our hearts. Thank you very much Ms. Francis!
Service: 5
I got violently ill after eating the Original Chicken Meal from this Burger King location. Within just a few hours, I experienced intense nausea, non-stop vomiting, and severe diarrhea. I was stuck in the bathroom for hours, completely drained and miserable. This was clearly due to spoiled or contaminated chicken.
Serving unsafe food is not just careless, it’s dangerous. This place clearly does not follow proper food safety standards, and they’re putting customers at serious health risk. I will never eat here again, and I strongly advise others to stay away. Shame on this location for their complete lack of responsibility.
Atmosphere: 1
Food: 1
Service: 1
Fast food but definitely had a better meal
Atmosphere: 4
Food: 4
Service: 5
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