Cracker Barrel Old Country Store

We have TRIED to dine at this Cracker Barrel. After sitting for 22 minutes with no acknowledgement whatsoever, no drinks, nothing, we chose to leave. This same thing happened to us about a month ago. That time asked for the manager, she spoke with us offered free items which I declined. I just asked that she do a better job of serving the seated customers. She said that she would. Clearly this did not happen. Today when we were leaving a very kind server asked us why we were leaving and she offered to serve us personally. I was very impressed with her concern and kindness, but declined the offer. We love Cracker Barrel, but this is the third very bad experience in a row for us at the Manassas store!

Service: 1

Great experience

Atmosphere: 5

Food: 5

Service: 5

I like Cracker Barrel and have eaten at many of them throughout the US. I have never ordered their chicken fried chicken. I was confused and thought it was chicken fried steak. I have never heard of putting gravy on fried chicken before. So I was disappointed when it came out as I was expecting something different. When I said something to the waiter he said well that’s what you ordered. So I went ahead and ate it. It was good. I however am not a fan of their lumpy mashed potato’s. If you are expecting smooth silky mashed potato’s this isn’t the place to get them. They were lumpy with pieces of skin in the potato’s. I didn’t like them at all and didn’t eat them. I was disappointed in the meal but part of it was my fault for not reading the menu closer on the chicken fried chicken.

Love their seasonal Campfire specials.

Bad take out service. No utensils provided. No butter for the muffins. No tartar sauce for the fish. No chow chow relish for greens. I opened the package to check and requested it, but I had already paid and tipped so no luck Cracker Barrel has declined significantly. New management is missing the boat. They need to go back to basics. Give good service, don't run out of food (nobody there so I don't know how that happened) and don't overcook the vegetables to the point they are liquid. Train the staff to treat customers better. Redecorating and tweaking the menu won't cut it

Visiting from Australia my local friend took me here on my last day in Manassas for a late breakfast as I've never been to a Cracker Barrel. There was plenty to choose from on the menu and what we ordered was delicious and there was so much, we took leftovers home to eat later. Our server was patient and always making sure we were happy and the cost was reasonable particularly for the amount of food we had

A bit loud, children screaming. The food was good as always. Service also was good. Our server was very friendly and polite.

Atmosphere: 3

Food: 4

Service: 4

It was ok. Disappointed in the cook in the pancakes and the dumplings were super salty. Eggs were also very cold. Expected better.

Atmosphere: 3

Food: 3

Service: 3

Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Quick service, good food, excellent atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast, Mac N Cheese, Chicken Fried Chicken

A bottle of soda to-go costs as much as a premium side ($3.49). You can get the same soda for a dollar less at your local hardware store. I had a curbside and waited forever. The web said 7:59 ready time (got there 5 minutes early, and I didn't get my order (one meal) until 9:00. The delay was caused by one of my sides (broccoli casserole) not being available, but I only found this out because of a lack of patience (subbed for baked potatoe). I watched car after car get their order, and not tipping is sincerely what I think caused this (exceeded daily per diem). My business should be enough. The end of order process literally says, "Don't forget to tip", for what? A to-go order? You're getting paid to prepare that and then I'm gone. Top to bottom, this location is about the money. Not at all happy; and, if it wasn't for some understanding, the review would be much worse.

After waiting an hour, I walked in to find my food on the shelf with the item they said they didn't have, they stayed it wasn't brought out because the ticket said online order, but I literally had a curbside notification and spoke to the manager on the phone about the substituted item with details of it being a curbside order. The kitchen remaking my food is the only reason I gave this location three stars. However, in dont think it was remade, because the contents of the box remained the same and I received the side they were supposedly out of.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Country Fried

Cracker Barrel's Biscuit'n'Gravy is to die for!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Cornbread, The Cracker Barrel's Country Boy Breakfast

Always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast, Scrambled Eggs

I had a barrel bites reward that they would not let me redeem because of a limited menu. Chicken and dumplings were a little gummy and light on the sauce.

Atmosphere: 5

Food: 4

Service: 5

Love the food. We came for Thanksgiving early dinner. I just prefer the regular stuffing instead of corn bread stuffing.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Biscuits and Cornbread, Chicken Pot Pie, Peach Cobbler