I can’t say much about the food, but the younger female employee was friendly and smiling. However, the older woman was incredibly rude and unpleasant — she clearly seems to hate her job. Even though this place might be a spot to grab something while at Walmart, as long as she’s there, I won’t be buying anything. I don’t usually give one-star reviews easily, but her attitude left me with no hesitation.
Atmosphere: 3
Food: 4
Service: 1
Kquen Determin
I was here the guy left from the register went outside when he came back didn’t wash his hand started right back to touch people items. The young lady that came in around 15:56 she touch her hair before putting on visor. She then starts taking customer order without wash her hand or putting a hair net to cover the visor where hair could out.
Atmosphere: 2
Food: 3
Service: 2
Lubna Alsharif
Ordered brown sugar shakin espresso. No ice. Came with more than half cup ice. Bad bad
Valeska Chavez
Earlier today, around 5:00 pm, I stopped by Dunkin' Donuts while shopping at Walmart. There was a misunderstanding with the cashier. I placed an order for two sandwiches, but while waiting, I noticed the staff was preparing wraps instead. Immediately, I informed them that I hadn’t ordered wraps, and that's when Silvia, the supervisor, asked for my receipt. Unfortunately, I had already thrown it away, not expecting any issues with my order.
Instead of offering a reasonable alternative or a solution, Silvia told me to look through the trash can to find my receipt. I found this request completely unacceptable and refused to do that. Despite my polite attempts to clarify, she continued to argue with me. After some back-and-forth, she finally said she would charge me the price difference.
This response felt incredibly offensive and unprofessional. As a loyal Dunkin' Donuts customer who has been to various locations multiple times, I have never been treated with such disregard and lack of respect. Silvia’s behavior was not only rude but also dismissive, and I left the store feeling frustrated and disrespected.
This incident has left me questioning the quality of customer service at this particular location. I believe Silvia could benefit greatly from additional training on how to handle customer issues and provide better service. No customer should be made to feel as if their concerns don’t matter, and no one should be asked to dig through the trash as a solution to a problem. It was a deeply disappointing experience in front of my 6yrs old.
Service: 1
Robert Biddle
Needed a refresher for the road, they take the place of a coffee sometimes, just didn't care to go inside a Walmart to get it.
Atmosphere: 3
Food: 5
Service: 5
Marcia Valiente
Mrs. Silvia deserves a raise! He made me and my husband the best drinks and gave us the best service!! ????
Atmosphere: 5
Food: 5
Service: 5
Bonnie Burgess
MAJOR KUDOS TO :ESTELLA, CRISTINA , AND BRIAN......SO HAPPY , HELPFUL. OUTSTANDING JOB.. IM HIGHLY IMPRESSED:)
Atmosphere: 5
Food: 5
Service: 5
Wayne Stribling Jr
Donuts are always good.
Atmosphere: 5
Food: 5
Service: 5
Carlos Lam
I loved the rich flavor of each donut, pleasant taste to the palate.
Atmosphere: 4
Food: 4
Service: 4
Barry
Horrible service. The staff was so unfriendly that I just left without buying
The employee who “served us” did not want to sell us first and when ordering the box of donuts he did not put the ones he was told, but the ones he wanted, he was rude, rude and even filthy, he should have better manners with the Latin population and wear gloves and masks, terrible service!
Antonia Martinez
Excellent I like the breakfasts here I recommend it ???
Jacky Guevara
Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Heather Sinclair
Donuts are amazing bit they can't make the flavor drinks right. They taste awful.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Apple Fritter, Coffee Roll, Donuts, Bagels
I can’t say much about the food, but the younger female employee was friendly and smiling. However, the older woman was incredibly rude and unpleasant — she clearly seems to hate her job. Even though this place might be a spot to grab something while at Walmart, as long as she’s there, I won’t be buying anything. I don’t usually give one-star reviews easily, but her attitude left me with no hesitation.
Atmosphere: 3
Food: 4
Service: 1
I was here the guy left from the register went outside when he came back didn’t wash his hand started right back to touch people items. The young lady that came in around 15:56 she touch her hair before putting on visor. She then starts taking customer order without wash her hand or putting a hair net to cover the visor where hair could out.
Atmosphere: 2
Food: 3
Service: 2
Ordered brown sugar shakin espresso. No ice. Came with more than half cup ice. Bad bad
Earlier today, around 5:00 pm, I stopped by Dunkin' Donuts while shopping at Walmart. There was a misunderstanding with the cashier. I placed an order for two sandwiches, but while waiting, I noticed the staff was preparing wraps instead. Immediately, I informed them that I hadn’t ordered wraps, and that's when Silvia, the supervisor, asked for my receipt. Unfortunately, I had already thrown it away, not expecting any issues with my order.
Instead of offering a reasonable alternative or a solution, Silvia told me to look through the trash can to find my receipt. I found this request completely unacceptable and refused to do that. Despite my polite attempts to clarify, she continued to argue with me. After some back-and-forth, she finally said she would charge me the price difference.
This response felt incredibly offensive and unprofessional. As a loyal Dunkin' Donuts customer who has been to various locations multiple times, I have never been treated with such disregard and lack of respect. Silvia’s behavior was not only rude but also dismissive, and I left the store feeling frustrated and disrespected.
This incident has left me questioning the quality of customer service at this particular location. I believe Silvia could benefit greatly from additional training on how to handle customer issues and provide better service. No customer should be made to feel as if their concerns don’t matter, and no one should be asked to dig through the trash as a solution to a problem. It was a deeply disappointing experience in front of my 6yrs old.
Service: 1
Needed a refresher for the road, they take the place of a coffee sometimes, just didn't care to go inside a Walmart to get it.
Atmosphere: 3
Food: 5
Service: 5
Mrs. Silvia deserves a raise! He made me and my husband the best drinks and gave us the best service!! ????
Atmosphere: 5
Food: 5
Service: 5
MAJOR KUDOS TO :ESTELLA, CRISTINA , AND BRIAN......SO HAPPY , HELPFUL. OUTSTANDING JOB.. IM HIGHLY IMPRESSED:)
Atmosphere: 5
Food: 5
Service: 5
Donuts are always good.
Atmosphere: 5
Food: 5
Service: 5
I loved the rich flavor of each donut, pleasant taste to the palate.
Atmosphere: 4
Food: 4
Service: 4
Horrible service. The staff was so unfriendly that I just left without buying
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wonderful place to get coffee and donuts!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Croissant, Donuts
The employee who “served us” did not want to sell us first and when ordering the box of donuts he did not put the ones he was told, but the ones he wanted, he was rude, rude and even filthy, he should have better manners with the Latin population and wear gloves and masks, terrible service!
Excellent I like the breakfasts here I recommend it ???
Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Donuts are amazing bit they can't make the flavor drinks right. They taste awful.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Apple Fritter, Coffee Roll, Donuts, Bagels
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