IHOP

8300 Sudley Rd, Manassas
(703) 396-9130

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Recent Reviews

Why auto gratuity of 18%? Went at 9pm with myself and three others one of which was a kid. Three normal meals and a kids meal ordered. Service was kinda slow but an ok experience. Had a coupon with rewards for a free $7.99 kids meal but noticed when I got receipt a gratuity of 18% $10.04 I neither was told about, selected or asked for was on receipt because I proceeded to leave a cash tip thinking it wasn’t done. Why is this practice being done for a normal party of four?
The staff was polite and attentive. I believe this must be the blueprint for all of the IHops . I had never been to this one located in the Manassas Mall. The service started out slow but improved. which led me to believe that the waiter was new.
The food was hot and cooked just right. The restaurant was very clean.
I was impressed with the value of the food.
Ive been here lots of times, I’ve had bad service before but also outstanding service, I must compliment server Micheal, he has an excellent attitude and has a special factor in him, he goes out of his way for his guests and always finds a way to lift me up when I’m not having a great day. Definitely deserves a raise. Need more servers like him here for sure.

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