You can count on happy people to greet and assist you at this location.Like, Tyvion! This homie was efficient, fast & friendly. His dynamic personality was most welcoming!Come say hi and bring him a flower! He deserves it.. Management material!Food was slightly below average in my opinion, but the experience wasn’t overall a ok.Tyvion made it worth while!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sausage Mcmuffin
jslaughter22
The drive thru is in construction so I had to maneuver around the construction. Drive thru ordering was easy although the 2 for 6 filet of fish deal was no longer available. The drive thru speed was good and the staff was pleasant. Food was good as always.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Chicken Mcnuggets, Fish, Happy Meal
jacob
I came here at 10:30 at night on a Saturday. I went threw the drive thru and I was the only person in it. I was with my brother and he got a burger and I got an Oreo Mcflurry. Now ik Mcflurrys take a while to make but when it the only person in the drive thru it should NOT take 15 minutes. And we were sitting at the drive threw window so we could see inside and the lady was just talking. Genuinely didnt get started on my Mcflurrys for a solid 5 minutes she just talked. She then proceeded to fill it up partially with ice cream then set it down and talk for several more minutes. Finally she put the rest of the ice cream in and then talk again. It was another 6 minutes before she finally put the Oreos in and she didn't even try to mix it. 1 star
Food: 3
Service: 1
Roxana Molina
All the workers were nice and gave me extra sauceKid-friendliness: They are kind to my little brother they gave him 2 toys in his happy meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Rick Reyes
They didn’t put my exact order unprofessional second time this year they need better
Food: 1
Service: 1
George Monroe
What happened to their buns?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Sandwich
C. Alberto Alvarez
This review is specifically for an incident that happened tonight 1/26/24 at this particular location, won't go too much into details but the manager tonight is simply rude, no customer service or maners at all! Ordered two meals and got a burned chicken sandwich and rancid ketchup, I brought the food and ketchup back and she bascially said it wasnt her problem? And i should have not applied any ketchup to my fries or sandwich if it was rancid? Like seriously?? She acts and treats you like if she's doing you a favor or giving you free food, but she should get herself back to training or just look for another job if this isn't what she wants to do. I did also ask for her name to one of her employees but they acted like they didn't know it which over all just reminded me as to why I no longer come to this McDonald's, this forsure will be my last!
Atmosphere: 1
Food: 1
Service: 1
Patricia Vance
WOW... We went to the drive thru, the young man was not clear on the speaker and finally said "What do you want" we ordered there was no mention of thank you!!! We got to the window to pick up and was asked what we ordered!!! What happened to customer service? We won't go there again.
Service: 1
Scott Howard
Once again, Chantilly McDonald's has failed. Now they want to charge you $.25 for extra sauce. REALLY, one sauce for a 20 piece, have you people lost your minds. Maybe if i had a basting brush, it could possibly stretch it. I just love this McDonald's because it's always a new adventure to explore customer dissatisfaction. You Go, Team McDonald'sof Chantilly!!!!!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets, French Fries
Very bad service, those who serve are too bitter
You can count on happy people to greet and assist you at this location.Like, Tyvion! This homie was efficient, fast & friendly. His dynamic personality was most welcoming!Come say hi and bring him a flower! He deserves it.. Management material!Food was slightly below average in my opinion, but the experience wasn’t overall a ok.Tyvion made it worth while!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sausage Mcmuffin
The drive thru is in construction so I had to maneuver around the construction. Drive thru ordering was easy although the 2 for 6 filet of fish deal was no longer available. The drive thru speed was good and the staff was pleasant. Food was good as always.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Chicken Mcnuggets, Fish, Happy Meal
I came here at 10:30 at night on a Saturday. I went threw the drive thru and I was the only person in it. I was with my brother and he got a burger and I got an Oreo Mcflurry. Now ik Mcflurrys take a while to make but when it the only person in the drive thru it should NOT take 15 minutes. And we were sitting at the drive threw window so we could see inside and the lady was just talking. Genuinely didnt get started on my Mcflurrys for a solid 5 minutes she just talked. She then proceeded to fill it up partially with ice cream then set it down and talk for several more minutes. Finally she put the rest of the ice cream in and then talk again. It was another 6 minutes before she finally put the Oreos in and she didn't even try to mix it. 1 star
Food: 3
Service: 1
All the workers were nice and gave me extra sauceKid-friendliness: They are kind to my little brother they gave him 2 toys in his happy meal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
They didn’t put my exact order unprofessional second time this year they need better
Food: 1
Service: 1
What happened to their buns?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Sandwich
This review is specifically for an incident that happened tonight 1/26/24 at this particular location, won't go too much into details but the manager tonight is simply rude, no customer service or maners at all! Ordered two meals and got a burned chicken sandwich and rancid ketchup, I brought the food and ketchup back and she bascially said it wasnt her problem? And i should have not applied any ketchup to my fries or sandwich if it was rancid? Like seriously?? She acts and treats you like if she's doing you a favor or giving you free food, but she should get herself back to training or just look for another job if this isn't what she wants to do. I did also ask for her name to one of her employees but they acted like they didn't know it which over all just reminded me as to why I no longer come to this McDonald's, this forsure will be my last!
Atmosphere: 1
Food: 1
Service: 1
WOW... We went to the drive thru, the young man was not clear on the speaker and finally said "What do you want" we ordered there was no mention of thank you!!! We got to the window to pick up and was asked what we ordered!!! What happened to customer service? We won't go there again.
Service: 1
Once again, Chantilly McDonald's has failed. Now they want to charge you $.25 for extra sauce. REALLY, one sauce for a 20 piece, have you people lost your minds. Maybe if i had a basting brush, it could possibly stretch it. I just love this McDonald's because it's always a new adventure to explore customer dissatisfaction. You Go, Team McDonald'sof Chantilly!!!!!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets, French Fries
Restaurantji Recommends
Ice cream machine always broken and today mocha machine broken.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Quarter Pounder
Cold food and cold service equals a horrible experience !
Atmosphere: 1
Food: 1
Service: 1
Late night take out - burger was cold, dry and hard to chew . Had to throw it away.
Atmosphere: 3
Food: 2
Service: 4
TWICE, they failed to include the syrup on my order, one a drive thru and the other a delivery. Can't eat pancakes without syrup. :(
Still not impressed by this place I keep trying to allow them to redeem themselves but I’m going to have to just cut them off..
Atmosphere: 2
Food: 2
Service: 2