McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
8203 Sudley Rd, Manassas
(703) 368-0777
About McDonald's
Customers' Favorites
McDonald's Reviews
When you order through the app, pay for your food and they refuse to give it to you because they don’t see it on their screen. even when you are showing them confirmation of the order, correct location and order. awful customer service.
kids being kids in the play area
Excellent customer service (unlike the McDonald's down Sudley by I-66). Thanks...
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a popular restaurant with a mixed bag of experiences. While some customers have reported long waits, even after placing mobile orders, others have had more pleasant encounters. Some reviewers have received incorrect orders, leading to frustration and rudeness from staff. Others have praised the kindness and helpfulness of certain employees, such as managers like Sonia. Despite some organizational issues, McDonald's remains a beloved institution for many, with some customers having visited the restaurant for over 50 years. Recently, some staff members have shown attitudes, and customers have noted that employees sometimes have a hard time with orders, such as being asked if they pay for sausages or being told to bring items back for exchanges. Customers also mentioned waiting a long time, sometimes over 20 minutes, even without major delays, and being asked to wait in the waiting area. Others have been disappointed with quality issues, like receiving medium rare meat instead of well-done, and feeling that extra charges for sauce are unfair. Despite these problems, many still visit regularly, but some are now considering not returning due to these experiences.