After using McDonald's for 45 years, I would like to award gold, silver, and bronze medals to three stores for their unforgettable, terrible service.
Atmosphere: 1
Food: 1
Service: 1
Brittany Stenger
Second time in a week I’ve ordered the #4 which is supposed to be the sausage + egg on a biscuit. Never has this meal had cheese but someone here keeps adding cheese to it. Unless they changed it and failed to change the menu, this shouldn’t have cheese on it.
Food: 1
Service: 5
Andrew Carter
An American staple. Quick and easy.
Atmosphere: 3
Food: 4
Service: 4
Vignesh Artist
Nice place
Atmosphere: 5
Food: 5
Service: 5
Kathy Duarte
I order online and two items were missing, I call the restaurant for a refund and they answer me with bad attitude, and they didn’t give me my refund, the excuse was cus I ordered it online, how convenient for them.
Atmosphere: 1
Food: 1
Service: 1
saranya hepsiba
McDonald is my comfort food 🥘 they have super opinions on menu . They are fast and easy to grab and go . Soft serve 🍦 is the best
Atmosphere: 5
Food: 5
Service: 5
sparky Anderson
I ate at this McDonald's today and it was not a pleasant experience. First of all, the side door was locked so I had to enter through the main door. Second, the bathroom was locked so I had to get assistance to use it. With so many locked doors I got the feeling that there is something dangerous about this location. Also, the water didn't work in the sinks. So no way to wash my hands after doing my business and prior to eating. Third, I ordered my meal using the digital screen. Of course, no receipt printed because it was out of paper. I grabbed my table tent and sat down. About 15 minutes later my food had not been brought out to me so I went to the counter to inquire. Well, it had been sitting there and was no longer hot. The ticket showed my table tent number but they neglected to deliver my order to my table. Fourth, there was no self serve ice tea refill. I had to request a refill at the counter. Needless to say, I will not give this particular McDonald's any future business. The only positive thing to report is that it seemed to be relatively clean inside.
Atmosphere: 2
Food: 2
Service: 1
Aaron M
Food always hot, always fast
Atmosphere: 2
Food: 5
Service: 5
DLeighna Minkah
Bianca was rude and refused to provide me with the food I payed for.. even though I had a receipt. She was argumentative and refused get manager. She spoke in Spanish derogatory about me thinking I didn't understand but I did. Worst experience ever.
We ordered a big meal and we were missing 2 cheeseburgers. We called about 5 times and when she finally answered she hung up on us as we were talking. We went back they did not believe us the worker called the person we called before and she didn’t answer. We left without a refund and without the 2 cheeseburgers this restaurant is very bad service 10730 balls ford rd manassas va 20109 .
Marcell Wilson
Grave shift is boo boo not all that work late night but most Dookie and yea by red roof morning great evening great late night booty Cheeks 💯
Ned Johnson
As expected but kinda pricy
shawn schoolden
I don't understand why you have breakfast until 10:29??? I ordered on the app at 10:20 arrived at 10:27 with a couple of cars left and y'all say to all of us breakfast is over!? How long does it really take to make a breakfast sandwich?? Y'all def not about customer satisfaction. You shouldn't even be able to order if its not able to be completed. FIX YOUR STSTEM!
Kat Mangan
Best McDonald’s in the area - crew is always friendly, order is always right, fast and efficient.
After using McDonald's for 45 years, I would like to award gold, silver, and bronze medals to three stores for their unforgettable, terrible service.
Atmosphere: 1
Food: 1
Service: 1
Second time in a week I’ve ordered the #4 which is supposed to be the sausage + egg on a biscuit. Never has this meal had cheese but someone here keeps adding cheese to it. Unless they changed it and failed to change the menu, this shouldn’t have cheese on it.
Food: 1
Service: 5
An American staple. Quick and easy.
Atmosphere: 3
Food: 4
Service: 4
Nice place
Atmosphere: 5
Food: 5
Service: 5
I order online and two items were missing, I call the restaurant for a refund and they answer me with bad attitude, and they didn’t give me my refund, the excuse was cus I ordered it online, how convenient for them.
Atmosphere: 1
Food: 1
Service: 1
McDonald is my comfort food 🥘 they have super opinions on menu . They are fast and easy to grab and go . Soft serve 🍦 is the best
Atmosphere: 5
Food: 5
Service: 5
I ate at this McDonald's today and it was not a pleasant experience. First of all, the side door was locked so I had to enter through the main door. Second, the bathroom was locked so I had to get assistance to use it. With so many locked doors I got the feeling that there is something dangerous about this location. Also, the water didn't work in the sinks. So no way to wash my hands after doing my business and prior to eating. Third, I ordered my meal using the digital screen. Of course, no receipt printed because it was out of paper. I grabbed my table tent and sat down. About 15 minutes later my food had not been brought out to me so I went to the counter to inquire. Well, it had been sitting there and was no longer hot. The ticket showed my table tent number but they neglected to deliver my order to my table. Fourth, there was no self serve ice tea refill. I had to request a refill at the counter. Needless to say, I will not give this particular McDonald's any future business. The only positive thing to report is that it seemed to be relatively clean inside.
Atmosphere: 2
Food: 2
Service: 1
Food always hot, always fast
Atmosphere: 2
Food: 5
Service: 5
Bianca was rude and refused to provide me with the food I payed for.. even though I had a receipt. She was argumentative and refused get manager. She spoke in Spanish derogatory about me thinking I didn't understand but I did. Worst experience ever.
Atmosphere: 1
Food: 5
Service: 1
Fast and efficient drive thru.
Restaurantji Recommends
We ordered a big meal and we were missing 2 cheeseburgers. We called about 5 times and when she finally answered she hung up on us as we were talking. We went back they did not believe us the worker called the person we called before and she didn’t answer. We left without a refund and without the 2 cheeseburgers this restaurant is very bad service 10730 balls ford rd manassas va 20109 .
Grave shift is boo boo not all that work late night but most Dookie and yea by red roof morning great evening great late night booty Cheeks 💯
As expected but kinda pricy
I don't understand why you have breakfast until 10:29??? I ordered on the app at 10:20 arrived at 10:27 with a couple of cars left and y'all say to all of us breakfast is over!? How long does it really take to make a breakfast sandwich?? Y'all def not about customer satisfaction. You shouldn't even be able to order if its not able to be completed. FIX YOUR STSTEM!
Best McDonald’s in the area - crew is always friendly, order is always right, fast and efficient.
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