Not sure what this particular location’s ire is with Doordash deliveries but they went out of their way to make it inconvenient for us… We ordered a simple Medium pepperoni pizza. They send one person Doordash to pick it up and apparently it goes to the wrong person. I can forgive that. Mistakes happen. We were afforded the opportunity to reorder and so that’s what we did. What does this restaurant do? Rather than remake it and let someone else try again they just cancel it outright. Refuse to do it. I would try a third time but I think I know how it’ll work out. Guess we’ll just have to order Vocelli’s from here on out.
Atmosphere: 1
Food: 1
Service: 1
Mike M
When is Papa John's going to do something about their unprofessional drivers at this location? I see someone else posted about this recently and nothing has changed. Drivers parked in the fire lane around a lot of no parking signs and on both sides of it blocking any other cars from fitting between them. Fire lanes are for first responders only not for your lazy drivers smoking cigarettes and blocking the road through it. You can't even walk in their store without walking around their vehicles to get in the front door. It management won't stop them from breaking the law fire them. It will be a real bad look when cops turn on their red and blue lights of these losers with the Papa Johns topper on top of their vehicles right in front of the store to give them the tickets they deserve. And what about the wheelchair ramp. Blocked too. This store needs an overhaul. I was going in to place an order and when I saw this I left in disgust.
Eduardo Padilla
order online their boneless “bbq” chicken and this is what i got… no sauce at all
Atmosphere: 1
Food: 1
Service: 1
Jae Xhao
✨ LOCAL GUIDE REVIEW ✨ This place is just a minute walk from work. Been coming here multiple times (like 15 to 20) My order changes slightly, but they’ve been remembering who I am since the third time! Food: never had any problems and it’s great. Service: they’ve always been friendly, communicative, and act promptly. Atmosphere: it’s just a pizza shop. Not much to it.
Atmosphere: 4
Food: 5
Service: 5
Fahd Alfadli
The waiting time is bad and the attitude is terrible not coming here no more
Kevin Aquino
It was my first time shopping at this store and they didn't even put red sauce on my pizza and I definitely won't shop at this store again.
Atmosphere: 1
Food: 1
Service: 1
okoS
Awful customer service. Hung up on, poor phone etiquette. I work in the service industry and this place was horrible to speak to. Don’t call this place.
Atmosphere: 1
Food: 1
Service: 1
Payam Ferdowsyan
This location has very bad pizza. I've had this from other locations and was good but this time ordered an XL philly steak pizza from this location in Bullrun Manassas and got what you see in the Picture. It looks awful and tastes worse than frozen cheap pizza. I don't know how they are still in business.
Food: 1
Recommended dishes: Extra Large New York Style Pizza
Bartholomew potter
Ordering delivery is pointless. You can see on the tracker that the pizza is done cooking and then it takes at least 30 mins before the pizza gets out the door. Second time I've received a room temp pizza from them.
Atmosphere: 1
Food: 3
Service: 1
Steven Antoine
This place is the absolute worst ever!!!! Place an order and ask for no onions and what do you get giant chunky onions and a waste of $40 dinner! Never coming back again!
Good variety. Always good specials. Great service in store.
Atmosphere: 4
Food: 5
Service: 5
Lilliam Vasquez
A good place to enjoy a delicious pizza 🍕 alone or accompanied, to eat here or take away.
Atmosphere: 5
Food: 5
Service: 5
Evan P
Ordering delivery is pointless. You can see on the tracker that the pizza is done cooking and then it takes at least 30 mins before the pizza gets out the door. Second time I've received a room temp pizza from them.
Atmosphere: 1
Food: 3
Service: 1
Tiwaah Obeng- Nimakoh
Quality of pizza is not like I knew previously. It's okay
Atmosphere: 3
Food: 2
Service: 3
Ameya Kadam
I ordered pizza online and it was not ready even when I reached the store as they forgot to check that they received an order online and later, the pizza that I ordered was really soggy and had no taste. I wish I could give them zero stars.
Not sure what this particular location’s ire is with Doordash deliveries but they went out of their way to make it inconvenient for us… We ordered a simple Medium pepperoni pizza. They send one person Doordash to pick it up and apparently it goes to the wrong person. I can forgive that. Mistakes happen. We were afforded the opportunity to reorder and so that’s what we did. What does this restaurant do? Rather than remake it and let someone else try again they just cancel it outright. Refuse to do it. I would try a third time but I think I know how it’ll work out. Guess we’ll just have to order Vocelli’s from here on out.
Atmosphere: 1
Food: 1
Service: 1
When is Papa John's going to do something about their unprofessional drivers at this location? I see someone else posted about this recently and nothing has changed. Drivers parked in the fire lane around a lot of no parking signs and on both sides of it blocking any other cars from fitting between them. Fire lanes are for first responders only not for your lazy drivers smoking cigarettes and blocking the road through it. You can't even walk in their store without walking around their vehicles to get in the front door. It management won't stop them from breaking the law fire them. It will be a real bad look when cops turn on their red and blue lights of these losers with the Papa Johns topper on top of their vehicles right in front of the store to give them the tickets they deserve. And what about the wheelchair ramp. Blocked too. This store needs an overhaul. I was going in to place an order and when I saw this I left in disgust.
order online their boneless “bbq” chicken and this is what i got… no sauce at all
Atmosphere: 1
Food: 1
Service: 1
✨ LOCAL GUIDE REVIEW ✨
This place is just a minute walk from work.
Been coming here multiple times (like 15 to 20)
My order changes slightly, but they’ve been remembering who I am since the third time!
Food: never had any problems and it’s great.
Service: they’ve always been friendly, communicative, and act promptly.
Atmosphere: it’s just a pizza shop. Not much to it.
Atmosphere: 4
Food: 5
Service: 5
The waiting time is bad and the attitude is terrible not coming here no more
It was my first time shopping at this store and they didn't even put red sauce on my pizza and I definitely won't shop at this store again.
Atmosphere: 1
Food: 1
Service: 1
Awful customer service. Hung up on, poor phone etiquette. I work in the service industry and this place was horrible to speak to. Don’t call this place.
Atmosphere: 1
Food: 1
Service: 1
This location has very bad pizza. I've had this from other locations and was good but this time ordered an XL philly steak pizza from this location in Bullrun Manassas and got what you see in the Picture. It looks awful and tastes worse than frozen cheap pizza. I don't know how they are still in business.
Food: 1
Recommended dishes: Extra Large New York Style Pizza
Ordering delivery is pointless. You can see on the tracker that the pizza is done cooking and then it takes at least 30 mins before the pizza gets out the door. Second time I've received a room temp pizza from them.
Atmosphere: 1
Food: 3
Service: 1
This place is the absolute worst ever!!!! Place an order and ask for no onions and what do you get giant chunky onions and a waste of $40 dinner! Never coming back again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good variety. Always good specials. Great service in store.
Atmosphere: 4
Food: 5
Service: 5
A good place to enjoy a delicious pizza 🍕 alone or accompanied, to eat here or take away.
Atmosphere: 5
Food: 5
Service: 5
Ordering delivery is pointless. You can see on the tracker that the pizza is done cooking and then it takes at least 30 mins before the pizza gets out the door. Second time I've received a room temp pizza from them.
Atmosphere: 1
Food: 3
Service: 1
Quality of pizza is not like I knew previously. It's okay
Atmosphere: 3
Food: 2
Service: 3
I ordered pizza online and it was not ready even when I reached the store as they forgot to check that they received an order online and later, the pizza that I ordered was really soggy and had no taste. I wish I could give them zero stars.
Atmosphere: 1
Food: 1
Service: 1
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