Pupuseria doña bessy

10386 Festival Ln, Manassas
(571) 379-8163

Recent Reviews

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Rocio Dettre

Delicious purposes!

Atmosphere: 4

Food: 4

Service: 4

Elizabeth Mejia

The food doesn’t have flavor. Also, the don’t do the Pupusas how they are supposed to do it, they doesn’t put to much condiment in to. Also they takes the order wrong.

Food: 1

Eileen

Will the service was just bad I liked the food but they got the orders wrong and they didn’t have the food I wanted but they didn’t tell me nothing I had to wait and ask myself why my food wasn’t coming and the lady’s who cook the food blamed the new cooks and mostly because only 2 cookers where there and she said that they were busy but they weren’t the food had a lack of flavor the service was bad I just wanted to eat but couldn’t eat my food and I had to go somewhere else to eat.

Atmosphere: 2

Food: 2

Service: 1

Lulu Monzi

At first, when we came in they ignored us and then asked if it was takeout we said no and it was to eat there. Suddenly they ask us what we wanted and we told them how we wanted one order specifically and I don’t think they are smart because they did exactly the opposite and then we order some torta and they didn’t have ham and they never came to say anything and I was hungry waiting for Almost 30 mins and the girl keep walking without asking or looking at the table . And I don’t like putting bad reviews but bro they prefer to serve other people than you and they get mad if u complain or ask for stuff like what???🧍🏻‍♀️

Atmosphere: 1

Food: 1

Service: 1

Jeff Uda

Don't let the 3 stars fool you! I'm glad I ignored it for being my 1st visit because I ordered 3 pork and cheese pupusas and a meal that had 3 pieces of grilled chicken breast tenders,it also came with beef short ribs with a steak as well,red beans and rice was potential,the grilled jalapeño was delicious, everything was delicious and lots of food! The cabbage for the pupusa was WOW with a little kick! They speak a little English so I just pointed out on the menu what I wanted. Highly recommend this restaurant for a very tasty meal,I'll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

AURA QUINONEZ

Disappointing Experience
The service was poor and the food lacked flavor. Definitely not worth the visit.

Atmosphere: 3

Food: 1

Service: 1

Cristina Florentino

I recommend this place Good service, the food is super delicious and they serve you very kindly and the staff serves you with a lot of charisma.

Atmosphere: 5

Food: 5

Service: 5

Matthew Fernandez

I don't get why people don't like this place. This place is awesome! The pupusas were delicious with sauce, including the rice with beans. Service was great! They tell us if the food was hot or not. The place looked nice

Atmosphere: 5

Food: 5

Service: 4

Danny Coreas

Exelent

Atmosphere: 5

Food: 5

Service: 5

Jimmy Rivas

The food is good it’s just the service that is bad. When they come and leave the food they just throw it on the table and not even say anything to you. No wonder why the only have 2 stars.

A D

We went in to dine I waited 45 mins for 3 pupusas. We ended up having to take our food to-go as it was taking longer than expected. The little girl at the counter took her time and served everyone that dined in while my order stayed waiting on the counter. I asked her twice how much longer and she told me both times it was already ready. The little girl at the counter took everyone who dined in their food who was there after we arrived. I had to ask for our food a few times before the lady who was prepping brought our food out. The little cashier girl needs a new job. Customer service is not for her especially for a new business that just opened.

Service: 1

Recommended dishes: Pupusa De Loro O Con Queso Revuelta Y De Pollo Con Su Salsa Y Curtido

Roger Valle

Excellent service, highly recommended family atmosphere, excellent quality of service.

Atmosphere: 5

Food: 5

Service: 5

Tanya Guevara

The food was very good but what a shame about the customer service. It was my first time visiting this restaurant and I left very disappointed in the service. The waitress saw us enter and they ignored us for a long time and the food took a long time. Please have the manager or manager have They put more attention on customers and the service I saw very few staff I will definitely not return

Kalynn Park

Very nasty customer service, ordered some yuca ball and tasted nasty and told that it couldn’t be taken off because that’s not how they do.. I work for a big restaurant chain and customers is always right and never heard about not getting food taken off .. I will never eat there again just because of the attitude

Skarleth Tobar

The food is super delicious 10/10

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