Starbucks
8809 Centreville Rd, Manassas
(703) 365-8525
Recent Reviews
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Very kind staff . Wasn't sure about new drink and cashier was kind enough to give me sample. I was never offered a sample in any other Starbucks.
I walked in to use the restroom, they wouldn’t let me at all. They said I had to make a purchase and mind you, it’s was a “girl” emergency, it old them. Still refused. I often buy coffee there too. Never coming back to this location.
From a busy work day, I stopped in to grab a coffee & a light lunch. Haidden and another team member (I wish I caught her name so she can get this recognition as well) got my order in & got me out quickly & kindly! They were both so kind, displayed exceptional customer service, followed directions on my modifications to my order, my iced coffee was amazing, restrooms & store room was so clean. The atmosphere and experience is one I will remember and look forward to returning too. It’s not often enough that people take time out to write positive reviews. Giving credit where credit is due here. Great job!! & thank you for your kindness & great customer service!
Personel is good and kindly
I think their bathroom policy is ridiculous. I order Starbucks every other day so that makes me a customer. Their sign should say make a purchase to use the bathroom not that bathrooms are only for paying customers because I consider myself as a customer. For the black lady that went out of her way to warn me I hope you get a raise, good job lady, you are doing a great job backing up their policies but you as a human are doing poorly. I will be looking for a better coffee shop.
Barista refused to break corporate policy and give me a trenta nitro cold brew. I had to go home and cry.
I was the second person in line, and I over heard the person in front of me asked the cashier which drinks gets you a free red cup today, and the cashier said ANY drink, so when it was my turn in line I told the cashier I’ve never been to a Starbucks store, it was my first time, he just stood their and didn’t say a word, so I got a,
Venti caramel crunch frap.
When they handed over I asked if it came with a red cup and the guy said no 😒 only “holiday drinks, like said on the app”
But when I go to the app it doesn’t say any drink in specific. Like I said it’s my first time here..
My very first time a Starbucks store, and really bad experience.
I think staff members should explain new customers about any offers/deals going on in the store. And explain which drinks are participating in any offer.
Food: 1
Service: 1
I went there to grab an iced caramel macchiato and I asked for extra caramel drizzle, and the both the young ladies taking my order and the other making my drink in the bandana were so sweet and kind. It was Liz and Kat. The extra caramel drizzle on top I asked for was such a pretty spiral flower caramel drizzle design too. I also added an extra pump of caramel and it tasted so yummy. 🌸☺️
Atmosphere: 5
Food: 5
Service: 5
Now we decided to make a purchase. The attention from the gentleman at the place was very unpleasant; we greeted him kindly, but he had an arrogant attitude. We don’t know if it was due to racism for being Latino or because we are not white. On the other hand, the young lady was super friendly and charismatic. I hope you can improve your customer service. Thank you very much!
Atmosphere: 3
Food: 5
Service: 1
literally the most kind staff and so accommodating even though they are having to manage without machines being fixed! so grateful that there are sweet kind people in this world of bleary eyed coffee people mornings
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friends, I paid for a drink with extra cold form but I only had half a glass, I had two-thirds yesterday, luckily I still have half a glass today, I am afraid that I will only have a drop tomorrow.
Atmosphere: 1
Food: 1
Service: 2
Best Starbucks ever.
Atmosphere: 5
Food: 5
Service: 5
Nice and generous employee. They care about your order. This is the type of starbucks I am used to. love this location. gets it right all the time, everytime. barely any wait.
Atmosphere: 5
Food: 5
Service: 5
Almost perfect.In this area, the best place.In sevice #1
Atmosphere: 5
Food: 5
Service: 5
Very nice
Atmosphere: 5
Food: 5
Service: 5
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