Starbucks

I came here with a friend who uses a wheelchair and he fell out of his chair while we were there. The employee behind the counter saw what happened and rushed over to help. The coffee I ordered was great and more than that the compassion shown by the concerned and thoughtful staff warmed my heart. It’s a bonus they have an accessible table there.

Atmosphere: 5

Food: 5

Service: 5

they had great customer service this afternoon

Atmosphere: 4

Food: 5

Service: 4

Every TIME I order through the app my drink is never close to being right. I have ordered online and thru the drive thru just to see and it’s like they do bare minimum for online orders. I am not happy and will be taking a break from this location. And I normally go here 3x a day

Service: 1

Starbucks is always a joy to visit. Either location is good. People are nice and know what they are doing.

Atmosphere: 5

Food: 5

Service: 5

I get Starbucks daily and get the same drink every day for the past four years now Starbucks tells me I can’t get light ice and each shaken espresso. This is bad customer service and terrible business won’t be coming here if I’m forced to fill my cup up with ice. worst experience I’ve ever had. These people should be fired filled my whole cup up with ice.

Atmosphere: 1

Food: 1

Service: 1

Normally always get what I want here 😌

Atmosphere: 5

Food: 5

Service: 5

Service is consistent. Staff are sweet and have great energy.

Atmosphere: 5

Food: 5

Service: 5

I feel so grateful to have a drive through Starbucks here in Manassas. I wish there was a convenient one on my way to work. Im happy I can get the Raspberry white mocha again.

Atmosphere: 5

Food: 5

Service: 5

I come here often to get my coffee or refresher with a breakfast sandwich! My only complaint is you don't really know how many people are in the drive thru line until your in it.

Atmosphere: 5

Food: 5

Service: 5

I ordered at the wrong location and they recognized me and was still able to give me my order. Life savers for those Mondays when work is long. Thanks. I’ll be back! 🥹

I have been coming to this location for years. I always place my only order and pick it up in the drive thru And recently a gentleman with an attitude told me: “ you place an online order you need to come inside. I’ll give it to you today but, next time you have to come inside.” I was surprised of 1. The way he said it . And 2 because it’s not that hard just to literally just pick it up and handed to me thru the window. After telling my friends about my encounter i realized the same person has the same attitude and literally just hate working there. It’s unfortunate that I have to go now and drive to another location because of it.

Service: 1

I had my cards taken out by my kiddos and when I went to pay, was not able to. The staff were kind enough to give me one on the house. Def appreciate that!

Atmosphere: 5

Food: 5

Service: 5

I pulled up right as they were closing at 9:29 just requesting a water and they denied me, also stating water is not free anymore. Wouldn’t recommend this place.

The employees clearly hate their job & have nothing better to do than give attitude.

The craftsmanship of this shop is really not as good as before. I made sure again and again that there was not enough ice, but I still got a cup full of ice many times. Is Starbucks no longer Starbucks?

Atmosphere: 1

Service: 2

In and out. Had a taste for hot chocolate.

Atmosphere: 5

Food: 5

Service: 5