Starbucks

9642 Liberia Avenue, Signal Hill Rd, Manassas
(703) 365-2154

Recent Reviews

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Yukachi Nekoyo

A family member of mine ordered a peppermint mocha and was given a latte instead, even though the order sticker on the cup said it was a peppermint mocha. The girl working the drive through also tried to turn the screen to make my family member tip higher when he was paying. Many people I know have also been given the wrong drink here, such as receiving a regular cream based frap instead of one with any coffee in it when they'd ask for a shot of espresso to be added. It doesn't matter if it's not busy when you go either. No matter what time of day you go, something is almost always going to be messed up. Ever since this location reopened, the quality of the service has been going down and I won't be returning back here after the experiences I've heard about from people I know.

Atmosphere: 1

Food: 1

Service: 1

alexis beuchert

Staff is really rude and you can tell they do not like their jobs. I went to pick up my mobile order and the man working there gave me an attitude when I drove to the main window to pick up my mobile order without stopping at the first screen to tell them I arrived. I didn’t realize I had to do this. He had an attitude and told me to stop at the first screen next time, which I agreed to do. He then proceeded to almost toss my drink at me. Wish this location had better customer service. My drink wasn’t made correctly either. I won’t be back. The only thing they have going for them is that it’s a drive thru.

Atmosphere: 2

Food: 2

Service: 1

Cynthia McNutt

Let my purchase be a warning to you!! Don’t bother paying $1.25 up charge for raspberry boba balls cause this is all you get!!! Waste of money!!

Atmosphere: 1

Service: 1

Ximena Grijalva

This starbucks location is the best! The customer service is always 100%!!!! That Location honestly knows how to make the best drinks. I highly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunday Morning, Spinach Feta & Egg White Wrap, Turkey Bacon Cheddar & Egg White Sandwich

Livys Madeleyn Requejo Flores

Delicious drinks

Kaitlin Schlienz

It is so important to remember that the true success of a large company and the service industry still relies mainly on their workers. Mel is an incredible person and it shows in everything that she does. Everything that I'm at starbucks and she is working, I feel like my day is made better just by her customer service. She is a bright example of excellent service with a smile and kindness.

Atmosphere: 5

Food: 5

Service: 5

mimi “m”

Mel, one of the workers gave fantastic service, they were kind and patient and is a shining star in the service industry. Absolute pleasure and she reminded myself and my mother what true generosity and grace is.

Atmosphere: 4

Food: 4

Service: 5

Anxiouslady

Not normally too busy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Croissant, Potato Cheddar & Chive Bakes

Sandy Dudley

Didn't eat anything, but the coffee was great. Apparently I went during a lull. Had to wait a few minutes for service and while I was there the staff was pretty loud talking about other employees being late etc. Louder than I expected considering there weren't many customers. Can't beat the coffee though.

Atmosphere: 3

Service: 5

Kait “m”

Mel, one of the workers gave fantastic service, they were kind and patient and is a shining star in the service industry. Absolute pleasure and she reminded myself and my mother what true generosity and grace is.

Atmosphere: 4

Food: 4

Service: 5

Bradley Swaney

Coffee was great. Nice and hot.

Atmosphere: 4

Food: 4

Service: 5

trav eler

A cute starbucks with friendly people. My

Atmosphere: 5

Food: 5

Service: 5

Gary Hart

Every one is friendly and polite. There all good poeple. I go there every single day and at different

Atmosphere: 5

Food: 5

Service: 5

John Scott

The walk in lobby was not very

Atmosphere: 1

Food: 2

Service: 3

Shay W.

Went to the store the other day. There is plenty of parking and the restaurant is handicap accessible. I received my order not too long after ordering. The staff are very friendly and helpful to their customers. What absolutely recommend for a visit!

Atmosphere: 5

Food: 5

Service: 5

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