Starbucks
8699 Sudley Rd, Manassas
(571) 619-0814
Recent Reviews
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This location is convenient, but terrible slow service and rude. Unfortunately, the rude employees overshadow the great ones.
Atmosphere: 1
Service: 1
No Public Restrooms, So Don't Try.
Atmosphere: 1
Food: 1
Service: 1
I asked for the restroom code. Cashier lady 7pm shift today 2/10/25 asked if we ordered. I told her twice that my group ordered. She said NO we didn't. I got upset and said 'do you know how much I invested in Starbucks in years? All we're asking for is a restroom code. And they started laughing. The thing is my group really did ordered drinks! I understand the policy, but to tell me in my face that we didn't order and actually laugh afterwards is very upsetting to say the least. I give this place a -5 for customer service. Y'all need to train your staff professionalism. Very disappointed! Please see to it that this is discussed with the store manager. I will also send an email to Starbucks corporate. Maybe it's because of our ethnicity? Unbelievable experience! Years of invested in Starbucks but this particular location has very poor customer service especially the young LADY WHOS WORKING AROUND 7pm of this date!!!!
Service: 1
On Feb. 2, around 1:50 p.m., I ordered a Venti Ice Brown Sugar Soy Latte. But the staff made me an "Ice Oatmeal Latte." I informed them that I had ordered a "Brown Sugar Soy Latte" again and asked them to make me a drink again. After I received my new drink, I felt very bad when I drove for about five minutes and took a sip. It was my least favorite coffee with cinnamon powder... It ruined my best coffee. I had to throw this coffee away. What a waste of money!!!!
Atmosphere: 3
Food: 1
Service: 1
The worst coffee I have ever had, it was more water than coffee.
Atmosphere: 3
Food: 1
Service: 3
Please remove political flags/signs. We come for coffee not to be indoctrinated.
Atmosphere: 1
Food: 4
Service: 3
$9.00 for a cup of coffee... that took 15 minutes to get. They served 6 cars or more in the drive thru line before I got my coffee. Terrible service and a total rip off will never go back!
Atmosphere: 1
Food: 1
Service: 1
I pre-order with the App to avoid the wait and always end up waiting anyway because my stuff is not actually ready or because they made the wrong drink. Has happened on 3 separate occasions.
Atmosphere: 2
Food: 5
Service: 2
Reminds me why we should all go local. ?
Food: 1
I found small stone pieces in my drink. I tried to explain the cashier but they didn’t replace it. Thanks for your weird service!
Food: 1
Restaurantji Recommends
Didn't get anything from here
Atmosphere: 3
Food: 3
Service: 3
Panywhere to hide from a potential accident alledgedly.
Atmosphere: 5
Food: 5
Service: 5
Brayden was amazing and super friendly. The location was surprisingly spacious and beautiful insideThis is my first time here, but I’ll definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Like any other.
Very busy in the mornings, so I order ahead 10 min prior arrival.
Atmosphere: 4
Food: 5
Service: 5
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