I ordered food on Uber eats. Oxtail plate was so greasy and unseasoned. They only gave me 2 oxtails to begin with and both were a disappointment. The rice and peas were not seasoned and had excess grease. They gave me one teaspoon of cabbage. And the plantains are just pitiful. Look at them. Probably the worst Jamaican food I’ve ever had. My chicken plate doesn’t look edible. That’s the photo you see here. I wouldn’t feed this to my dog. Look at how greasy those greens are. Threw it in the trash.
What a waste of money. If you are not going to serve food with passion, then just shut the place down. This is highway robbery.
I have never left a 1 star review- for any restaurant but I’m really upset. Imagine spending over $50 and you still go to bed by hungry. Not even hot sauce could have fixed this disaster. I really want my money back!
Atmosphere: 1
Food: 1
Service: 1
Alex Vice
Nah they gotta shut this place down. If you even wanna a try a new spot do not go here. I should’ve just gone to the dominos that’s right next door. Absolutely unappetizing and for the by the pound price is a crime. DONT COME HERE.
Atmosphere: 1
Food: 1
Service: 1
Puddin Tain
First I'd like to start by saying that I've frequenting this restaurant for many years. The food is always good. The owner...always warm and friendly (the husband). Recently I had the misfortune of meeting the wife. VERY HATEFUL and down right rude to customers! If she's not verbally disrespectful she's rolling her eyes just being nasty! I regret leaving such a review since dealing with the husband (Sean) has been a pleasure for about 6 years. The wife undoubtedly hurts this business and I will stear friends and family away from this place. UPDATE*** This place has gone down hill! The quality of the food has gotten terrible (dry and bland). The food sits in the warmer drying out. It use to be very good! My last THREE visits there left me very disappointed! I hate to see and have to say that this restaurant may not survive in its current state! It's DEFINITELY not worth the asking price.
Atmosphere: 4
Food: 4
Service: 1
Otis Jr.
The food is good BUT you do not get no where near as much food as other carribean spots. Also I ordered online and it still took 30min after I was there to get my food.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Rice and Beans, Oxtail Stew
Jamel
I recently visited Tropical Bites, and while the lady who served me was extremely nice and welcoming, my overall experience was a letdown.
The pricing system, which is by the pound, caught me off guard. I ordered the oxtails, which were $16.99 per pound. My total came out to be $41, which I felt was steep.
My main issue was that the dish lacked the authentic Caribbean/Jamaican flavors I was craving. The oxtails were cooked well, but the seasoning was bland and uninspired.
I do want to acknowledge that I arrived 30 minutes before closing, which might have impacted the quality of my meal. Perhaps the kitchen was winding down, and the flavors weren't as vibrant as they would be during peak hours.
Regardless, for $41, I expected a more satisfying and authentic Caribbean culinary experience. While the service was warm and friendly, the food fell short of my expectations.
Rating: 2.5/5
Atmosphere: 5
Food: 2
Service: 5
Dezarea Duckworth
This was not good at all . The rice and beans were hard. The cabbage was under seasoned. I wouldn’t recommend this place. The coco bread was cold bread that had no flavor. Waste of money.
Food: 1
da11king
Ribs were dry. Jerk chicken was good. Not bad overall. Food is weighted. If you eat a lot, you will be spending over $20 for one plate.
Atmosphere: 4
Food: 4
Service: 4
p four 123
The food was salty I left this place with high pressure.
Being from NYC I love getting my Caribbean food so I was happy to find a spot here. NYC spots don’t use scales to charge and I don’t like being limited with how much food I can get. Way too overprice for my liking.
Atmosphere: 4
Food: 2
Service: 3
F C
This food tasted nothing like actual Caribbean food. The oxtail and the rice had no flavor. The stew chicken was not stew. There was no sauce from either meats. They have to do better. On top of that we ordered a separate order of only oxtail and got exactly two small pieces with more rice and cabbage which we didn’t order.
Don't be fooled by the Google photos... those look like stock pics from a restaurant that serves a plated meal. This is a weigh and serve yourself cafeteria style restaurant with astronomical pricing. $13.99 a lb?! Please see our pics (that was $20). Meat Tasted ok...but rice was crunchy/dry and flavorless. If you order online, there's a set price for a meal...if you dine in, you pay a lot 😂 This was a very poor and disappointing experience. The cashier was really sweet and friendly.
Atmosphere: 2
Food: 1
Service: 4
Taylor Hall
Do Not Eat Here ! Unprofessional! To go back in forth with a consumer about the quality/quantity of your food is extremely unprofessional. What kind of business owner can’t even take criticism. Absolutely unacceptable. Small stew chicken is $12.99 . A single piece (leg) of chicken is what I received . The food lacks flavor. Dry and taste old (obviously was not cooked today) . The Mac n cheese was ok. It’s sad to try and support Black businesses and be disappointed by the unprofessional nature of the business. Disputes should not always be settled with discord .
Food: 1
Service: 1
Fred De Bruyne
Definitely overpriced for that quality and service! $13.99 per pound!! A regular meal for a normal size person would cost $30 !! You could get much more food for less at any authentic buffet. The owners should definitely consider some changes.
Atmosphere: 1
Food: 2
Service: 2
Larkland Brady
The food was horrible. The stew chicken tastes like it was boiled with no seasoning or flavor. The jerk chicken was salty, with no flavor. It is also expensive. I’ll never eat here again.
The food is nasty.
I ordered food on Uber eats. Oxtail plate was so greasy and unseasoned. They only gave me 2 oxtails to begin with and both were a disappointment. The rice and peas were not seasoned and had excess grease. They gave me one teaspoon of cabbage. And the plantains are just pitiful. Look at them. Probably the worst Jamaican food I’ve ever had. My chicken plate doesn’t look edible. That’s the photo you see here. I wouldn’t feed this to my dog. Look at how greasy those greens are. Threw it in the trash.
What a waste of money. If you are not going to serve food with passion, then just shut the place down. This is highway robbery.
I have never left a 1 star review- for any restaurant but I’m really upset. Imagine spending over $50 and you still go to bed by hungry. Not even hot sauce could have fixed this disaster. I really want my money back!
Atmosphere: 1
Food: 1
Service: 1
Nah they gotta shut this place down. If you even wanna a try a new spot do not go here. I should’ve just gone to the dominos that’s right next door. Absolutely unappetizing and for the by the pound price is a crime. DONT COME HERE.
Atmosphere: 1
Food: 1
Service: 1
First I'd like to start by saying that I've frequenting this restaurant for many years. The food is always good. The owner...always warm and friendly (the husband). Recently I had the misfortune of meeting the wife. VERY HATEFUL and down right rude to customers! If she's not verbally disrespectful she's rolling her eyes just being nasty! I regret leaving such a review since dealing with the husband (Sean) has been a pleasure for about 6 years. The wife undoubtedly hurts this business and I will stear friends and family away from this place.
UPDATE***
This place has gone down hill!
The quality of the food has gotten terrible (dry and bland).
The food sits in the warmer drying out.
It use to be very good!
My last THREE visits there left me very disappointed!
I hate to see and have to say that this restaurant may not survive in its current state!
It's DEFINITELY not worth the asking price.
Atmosphere: 4
Food: 4
Service: 1
The food is good BUT you do not get no where near as much food as other carribean spots. Also I ordered online and it still took 30min after I was there to get my food.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Rice and Beans, Oxtail Stew
I recently visited Tropical Bites, and while the lady who served me was extremely nice and welcoming, my overall experience was a letdown.
The pricing system, which is by the pound, caught me off guard. I ordered the oxtails, which were $16.99 per pound. My total came out to be $41, which I felt was steep.
My main issue was that the dish lacked the authentic Caribbean/Jamaican flavors I was craving. The oxtails were cooked well, but the seasoning was bland and uninspired.
I do want to acknowledge that I arrived 30 minutes before closing, which might have impacted the quality of my meal. Perhaps the kitchen was winding down, and the flavors weren't as vibrant as they would be during peak hours.
Regardless, for $41, I expected a more satisfying and authentic Caribbean culinary experience. While the service was warm and friendly, the food fell short of my expectations.
Rating: 2.5/5
Atmosphere: 5
Food: 2
Service: 5
This was not good at all . The rice and beans were hard. The cabbage was under seasoned. I wouldn’t recommend this place. The coco bread was cold bread that had no flavor. Waste of money.
Food: 1
Ribs were dry. Jerk chicken was good. Not bad overall. Food is weighted. If you eat a lot, you will be spending over $20 for one plate.
Atmosphere: 4
Food: 4
Service: 4
The food was salty I left this place with high pressure.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Jerk BBQ Pork Chops, Oxtail Stew
Being from NYC I love getting my Caribbean food so I was happy to find a spot here. NYC spots don’t use scales to charge and I don’t like being limited with how much food I can get. Way too overprice for my liking.
Atmosphere: 4
Food: 2
Service: 3
This food tasted nothing like actual Caribbean food. The oxtail and the rice had no flavor. The stew chicken was not stew. There was no sauce from either meats. They have to do better. On top of that we ordered a separate order of only oxtail and got exactly two small pieces with more rice and cabbage which we didn’t order.
Restaurantji Recommends
Don't be fooled by the Google photos... those look like stock pics from a restaurant that serves a plated meal.
This is a weigh and serve yourself cafeteria style restaurant with astronomical pricing.
$13.99 a lb?!
Please see our pics (that was $20). Meat Tasted ok...but rice was crunchy/dry and flavorless.
If you order online, there's a set price for a meal...if you dine in, you pay a lot 😂
This was a very poor and disappointing experience. The cashier was really sweet and friendly.
Atmosphere: 2
Food: 1
Service: 4
Do Not Eat Here ! Unprofessional! To go back in forth with a consumer about the quality/quantity of your food is extremely unprofessional. What kind of business owner can’t even take criticism. Absolutely unacceptable. Small stew chicken is $12.99 . A single piece (leg) of chicken is what I received . The food lacks flavor. Dry and taste old (obviously was not cooked today) . The Mac n cheese was ok. It’s sad to try and support Black businesses and be disappointed by the unprofessional nature of the business. Disputes should not always be settled with discord .
Food: 1
Service: 1
Definitely overpriced for that quality and service! $13.99 per pound!! A regular meal for a normal size person would cost $30 !! You could get much more food for less at any authentic buffet. The owners should definitely consider some changes.
Atmosphere: 1
Food: 2
Service: 2
The food was horrible. The stew chicken tastes like it was boiled with no seasoning or flavor. The jerk chicken was salty, with no flavor. It is also expensive. I’ll never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Worse jerk chicken ever.
Atmosphere: 1
Food: 1
Service: 1
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