McDonald's
4215 Winchester Rd, Marshall
(540) 364-8198
Recent Reviews
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Casey at the front counter is such a positive person with good energy! Give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
I really don’t go here, but they had a new dish that intrigued me. So while getting gas I stepped inside to place an order and at 9am the place was filthy. Floors covered in dirt and foot prints. The soda counter had soda spilled all over. One kiosk to order wasn’t working, the other one has a damaged screen with a line running through it. Went to order and found the kiosk was not updated to have the new menu item. No one at the registers, had to ask a worker for help. Went to look at the menus on the wall when ordering at the registers and one screen is totally failed / damaged. Then they are storing advertising materials on top of where you pickup your food so you have to bend over to avoid knocking their office supplies off. Crazy, who is running this place? I imagine corporate would not be happy with the condition of this location. Given how filthy and cluttered it was out in the customers area it makes me wonder is it just as bad where they are preparing the food. I won’t be back.
Atmosphere: 1
Food: 3
Service: 1
An absolute waste of money. 18 dollars down the drain. After a long day I decided not to cook. I get home with my friends and they're cold and soggy. I paid 18 dollars to have to come home and put my food in the air fryer. McDonald's is practically poop in a cardboard box.
Atmosphere: 1
Food: 1
Service: 1
Did not feel safe when they took my card to ring up my purchase. Felt a sense of dishonest to tell you the truth. I will be watch my account more closely after leaving there. Also not friendly not rude just blah, like I hate my job and I don't want to be here. But I have to. It was sour
Atmosphere: 1
Food: 2
Service: 1
You will wait in the take out line for 20-30 minutes before you drive off in frustration without even ordering and see all of the employees sitting around inside. Without fail this is the worst location. Wish they would get replaced by an actual FAST food restaurant. I was one of THREE cars in the line. Not the first time either.
Loud! Kiosk device- no receipt. No humans to take orders.
Atmosphere: 1
Food: 3
Service: 1
This is my second time coming to this McDonald's I will never come here again My first time I didn't even get no fries and I ordered two $5 meals The second time I went and my fries were black I had to pick the good ones at the bottom of the bag My chicken nuggets were raw and my daughter's allergic to ketchup and mustard and I told him to make sure do not put it on there and they put ketchup and mustard so next time I come on this part of town I will be reporting this place to the better Business bureau I'm tired of not getting what I want this is America if I could I will get the zero stars do not recommend and I found a roach in my bag
Atmosphere: 1
Food: 1
Service: 1
This the slowest Mc Donald's
Atmosphere: 2
Food: 3
Service: 2
Amazingly horrible, soda machine had no carbonation in the coke then no syrup on other choices, bathrooms were disgusting, tables dirty, no straws, no napkins. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
We grabbed breakfast sandwiches and orange juice
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
The folks here are always nice to my family and me. They’re also very quick and efficient with their service. Much better than a majority of the other McDonald’s I’ve been to!
Atmosphere: 5
Food: 5
Service: 5
Ice was barely frozen, soda machine didpensed warm soda.
Atmosphere: 3
Food: 3
Service: 5
Food is decent, but they don’t have enough people working in the morning. I sat at the drive-through window and nobody answered the intercom. Employees should not be forced to run the whole store by themselves.
Service: 1
Typical McDonald’s food. Service was okay at the time we were there. Bathrooms are in the gas station and are horrible.
Atmosphere: 3
Food: 4
Service: 3
Not only do they get the order wrong, but their attitude is unacceptable, as if their pay is being reduced or their money is involved.
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