Panera Bread
8191 Strawberry Ln Suite A, Merrifield
(703) 207-0145
Recent Reviews
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Its a Panera. You have your favorite soups and sanwiches. Plus your favorite pastries.
This location has some of your best Panera staff members. Its consistently clean and service is quick.
Subpar location and service. Customer service is awful, has poor lighting and constant temperature regulation issues way (too hot/humid), parking is difficult, bathroom lights don’t work or bathroom is closed/unavailable, tables are routinely dirty, and customer service is awful and staff are not friendly compared to other locations. I usually order at the kiosk but it was not working. They got my order all wrong, provided no receipt, then proceeded to repeatedly argue with me about what I ordered, rather than trying to get my order correct. It took about 40 min to get a takeout order that should have taken 5-10 min max.
Womrn Restroom doesn't have a light bulb. It is dark. Carpet is filthy. This is a muslim franchise. It needs a renovation. But the won't spend a penny to do it.
Order Tuesday bagel. Pick up around 6pm, no more raisin and blueberry. So I order plain bagels, super hard like stone. Look like they are NOT FRESH made. Feel bad had to waste them.
Healthy, moderately expensive, still hungry.
Atmosphere: 4
Food: 4
Service: 4
*10/2024 visit...
*nice location
*good customer service
I had the green goddess chicken salad...delish 😊
Atmosphere: 5
Food: 5
Service: 5
Distractingly bad music playing in this Panera. Playlist is a deranged fruit salad of songs that nobody really liked. Someone has criminally bad taste.
Atmosphere: 1
Food: 4
Service: 4
Today I bought a sandwich and I ask for it to go. They end up putting on a plate. I didn’t make a fuss about it but I was eating half a sandwich and I saw at the end hair on the plate. I took it to the ladies and show them. They made a new one but to be honest I didn’t wanted it no more. I just want a refund back. The manager gave me a refund back but gave me a smart remark about it. As I was leaving the workers were laughing at me. I don’t thinks it funny that’s really gross and not sanitary. I come to this one for years but this staff today was rude for no reason. I know if they found human hair on their plate of food they would not like that.
Atmosphere: 1
Food: 1
Service: 1
love their pastries, specially chocolate croissants!
Good food. Service average. Parking not good.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
It's so cute and lovely for a small bite or a good meal.
Atmosphere: 5
Food: 5
Service: 5
So basically it’s Panera’s usual subpar food and service except now in a dimly lit basement. The whole place is cramped and Gloomy, the bathroom is kinda disgusting and it’s all around not pleasant to eat here. I have said before that Panera has fallen very far from what it once was, but this one is literally subterranean.
Wheelchair accessibility: As far as I can tell it isn’t wheelchair accessible at all.
Atmosphere: 1
Food: 1
Service: 1
Crazy that a sandwich shop can be literally out of all cheese
I ordered a chicken sandwich with avocado and egg, but that's not what I received and I don't know why it had meat in between the chicken. I don’t recommend it.
Excellent prices. Sip club rocks. Nice rewards program. If something is wrong they apologize and fix it ASAP.
Atmosphere: 1
Food: 5
Service: 5
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