Not sure how this place has 4 stars. Food is very low quality and pitiful wine selection. Busy with locals probably just because there are very few options period in the area. May have good pizza or subs (not sure didn’t order )but other than that, you may want to drive a little farther and go to Short Pump or Richmond.
Atmosphere: 2
Food: 2
Service: 3
Dixie Jones
Foods alright. Service is very slow. Nice staff just sllooow
Atmosphere: 3
Food: 5
Service: 2
Rachel V
Been there a few times with my mom. It's a little hit or miss. The service the last time was really good. Great waitress. I think there were some kitchen issues and she went out of her way to make sure we were satisfied. Mozzarella bites are really good.
Atmosphere: 4
Food: 4
Service: 5
Jeff
Visited Portofino with my family of 6 on a Friday evening. We were quickly seated. Our waitress (Amber) was professional and polite. The food (including pizza, pasta, and salad) was fantastic. I highly recommend this place for a casual family meal.
Atmosphere: 5
Food: 5
Service: 5
Lisa Wilcox
Ordered 2 spaghetti and meatballs dinner food was bland room temperature a salad that I requested extra dressing that I didn't get and a steak n cheese that had little neat on
Atmosphere: 3
Food: 2
Service: 3
Francisco III. O.
The food is really good, I highly recommend the pizza!
Atmosphere: 4
Food: 5
Service: 5
Beverley Bryant
Great service and food. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Caroline Velazquez
One of our go to takeouts - we love the calzones and customized pizza (our family special is feta, meatballs, and mushrooms).
Atmosphere: 4
Food: 5
Service: 5
Bryan Jones
Can't wait to come back. Excellent service and great food. See you soon Vinny.
Spent over 91$ for dinner for my family—two orders of pasta and it was severely over cooked. Overpriced “full” salad with half of the advertised items left out and literally 1/2 the size than the side salads that came —included “crispy chicken” (a processed chicken patty sliced into thin strips). Also received undercooked French fries, and a disgustingly undercooked and soggy appetizer platter all smushed into a mass of soggy breading. For this type of money, the food should at least be edible. Sorely disappointed-and will not ever order from here again. I understand one mistake—but an entire meal this awful for a hundred dollars is thievery.
The food was amazing. I got an Italian sampler and everything was seasoned and cooked to perfection. Definitely will repeat visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portofino Burger
Tami Slaughter
We had a great dinner. Staff is friendly and attentive. Highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Christie Eads
I took off one star for service only because it took a while to get our food. This was due to them being short-staffed for the past month. Normally they are not slow getting our food out to us.Parking: Portofino is in a strip mall so the lot has the potential of becoming full, though we have never had any problem finding a parking space. We go to Portofino about once a month on a Saturday for dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings
dawn simms
Alicia is fantastic! Always remembers me and asks about my family. Definitely my fave at Portofinos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Pizza
Brock Hitt
Great restaurantGreat foodAlicia is the best waitressVinny is very supportive of the
Not sure how this place has 4 stars. Food is very low quality and pitiful wine selection. Busy with locals probably just because there are very few options period in the area. May have good pizza or subs (not sure didn’t order )but other than that, you may want to drive a little farther and go to Short Pump or Richmond.
Atmosphere: 2
Food: 2
Service: 3
Foods alright. Service is very slow. Nice staff just sllooow
Atmosphere: 3
Food: 5
Service: 2
Been there a few times with my mom. It's a little hit or miss. The service the last time was really good. Great waitress. I think there were some kitchen issues and she went out of her way to make sure we were satisfied. Mozzarella bites are really good.
Atmosphere: 4
Food: 4
Service: 5
Visited Portofino with my family of 6 on a Friday evening. We were quickly seated. Our waitress (Amber) was professional and polite. The food (including pizza, pasta, and salad) was fantastic. I highly recommend this place for a casual family meal.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 spaghetti and meatballs dinner food was bland room temperature a salad that I requested extra dressing that I didn't get and a steak n cheese that had little neat on
Atmosphere: 3
Food: 2
Service: 3
The food is really good, I highly recommend the pizza!
Atmosphere: 4
Food: 5
Service: 5
Great service and food. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
One of our go to takeouts - we love the calzones and customized pizza (our family special is feta, meatballs, and mushrooms).
Atmosphere: 4
Food: 5
Service: 5
Can't wait to come back. Excellent service and great food. See you soon Vinny.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Pizza, Baked Ziti, Fried Cheesecake, Tater Tots, Onion Rings, Portofino Burger, Five Layer Chocolate Cake, Peppers, Cake, Fried Mushrooms, Turkey Club Sandwich, Garlic Bread, Greek Salad, Chicken Florentine, Cheese Cake, Meat Pizza, Strawberry Cheesecake, Carrot Cake, Spinach Dip, Burger
Spent over 91$ for dinner for my family—two orders of pasta and it was severely over cooked. Overpriced “full” salad with half of the advertised items left out and literally 1/2 the size than the side salads that came —included “crispy chicken” (a processed chicken patty sliced into thin strips). Also received undercooked French fries, and a disgustingly undercooked and soggy appetizer platter all smushed into a mass of soggy breading. For this type of money, the food should at least be edible. Sorely disappointed-and will not ever order from here again. I understand one mistake—but an entire meal this awful for a hundred dollars is thievery.
Food: 2
Restaurantji Recommends
The food was amazing. I got an Italian sampler and everything was seasoned and cooked to perfection. Definitely will repeat visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Portofino Burger
We had a great dinner. Staff is friendly and attentive. Highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
I took off one star for service only because it took a while to get our food. This was due to them being short-staffed for the past month. Normally they are not slow getting our food out to us.Parking: Portofino is in a strip mall so the lot has the potential of becoming full, though we have never had any problem finding a parking space. We go to Portofino about once a month on a Saturday for dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings
Alicia is fantastic! Always remembers me and asks about my family. Definitely my fave at Portofinos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Pizza
Great restaurantGreat foodAlicia is the best waitressVinny is very supportive of the
Atmosphere: 5
Food: 5
Service: 5