Tres Machos | La Casa del Pastor

Tried to place a pick up order, hung up on me & would no longer answer. Terrible service.

Had a quick dinner here, everything was fresh and delicious! We’ll be back :)

Atmosphere: 5

Food: 5

Service: 5

Tiny but popular Mexican restaurant is cozy and pretty inside. Immediately served crispy chips and thick flavorful salsa. We asked for queso and a very generous portion was quickly delivered. I ordered Texas taco salad and hubby ordered the chimichanga. The entrees were quickly delivered and both very plentiful portions. We agreed our entrees were delicious! Definitely will return!

Atmosphere: 5

Food: 5

Service: 5

Horrible customer service. Tres Machos left out corn tortillas from my friend’s chori pollo order and also gave us 2 oz of salsa with a full bag of chips. There’s no option to order salsa on their website so you’d think they would give enough for the 3 meals ordered. 2 oz isn’t even enough 1 person. We called to ask how we can correct this, and I explained that no salsa ruins the entire meal. They said they don’t have the code to credit the order. They hung up on my husband and took their phone off the hook right after so we could not contact them back. Wow! Never again!

Es mi primera vez probando la gastronomía Mexicana y la verdad Super Rica la comida y super amable la atencion , muy rápido el servicio, vale la pena , 100% Recomendado

Friendly atmosphere. DELICIOUS food! 200/10 recommend! A must try!

Food was ok, people were great!

Atmosphere: 3

Food: 3

Service: 5

Great food great service my family and I really loved it, the guy aka Panda great man great manager, food and drinks? Go for it..

Atmosphere: 4

Food: 5

Service: 5

Customer service ?

Atmosphere: 5

Food: 4

Service: 5

I give this restaurant a 3 Stars only because the young man probably 10 minutes to seat us and no one was in the restaurant 1 our waitress finally came to see us and gave us water something was floating in My cup Mine U this is my first time here Second when my brother and I ordered margaritas the glass came and had a whole crack in it I immediately walked it up to the bar gave it to my waitress to tell her to throw it away all in all the taco save the Day when they came they were actually good.. The chips and salsa always u Can't go wrong..

Atmosphere: 5

Food: 4

Service: 5

1 Star for food. We came in on yesterday for Taco Tuesday ended up only buying four $1 tacos and everyone else had entrees, eight of us. The chicken had a vinegar taste, the pico tasted like it was going sour, my friend ordered a guesadilla with chicken, cheese, onions, peppers mushrooms, and pico. What she received were two soft taco size chicken and a sprinkle of cheese folded, a full plate of mushrooms, a second full plate of peppers and onions, a small bowl of pico and was told to build her own taco like she was at a Taco bar...she ordered a quesadilla where all the items should have been snuggly tucked in a large tortilla and that's not what she got. When she asked about it she was assured twice that she had received "A" quesadilla. 2Stars for atmosphere. The server began mopping the floors and the smell of the cleaning product began to burn my eyes. There were several other tables still eating, why would any business use such harsh chemicals in the company of paying guests. When I received the receipt there was an $8 charge for using my debit card to pay, they call it a non cash payment, they included a $24 gratuity on our 8 person bill, so my billed included a total of $32 extra. I usually don't mind gratuity but the almost $10 charge to use my debit card is insane. 2 stars for service because the server was nice but it took FOREVER to get our food It was definitely a bad idea to try a new place with our kids for Taco Tuesday We will go back to our twice a week at Los Panchos where the food is fast, flavorful and there are no ridiculous charges. I don't know what we were thinking. No need for the manager to respond, this was indeed OUR experience and it was horrible.

Atmosphere: 1

Food: 1

Service: 2

I'm writing this in July 2024. My last two visits to this location have been very positive. In both cases I ordered the same large burrito San Jose, and they both were stuffed, tasty and filling. The seasoning on the pollo y churrizo were spot on. In both visits I also received a generous bag of home made tortilla chips with both medium red salsa and the cheese salsa. I hope they keep this up. The folks in the kitchen, and the staff at the door, were both great and made it an easy decision for me to return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito San Jose

Went here for the first but it will not be the last. The salsa and guacamole were delicious and my chicken quesadilla with guacamole was everything I expected. The restaurant is clean and the service was great! I highly recommend Tres Nachos!

Atmosphere: 5

Food: 5

Service: 5

Service was bad, food was way off, and no soap in the ladies bathroom. Oh $4 for a lemonade ? that is ridiculous. Never again. I should of just went to los panchos. And let's not forget the uncharge for using a card. ?‍♀️

Atmosphere: 2

Food: 1

Service: 1

Awesome meal at a tucked away restaurant. Chili Verde carnitas were amazing. Desert shot was a nice finish.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Complimentary Nacho Chips with Dips, Tacos De Carne Asada with Cilantro and Onion Along with Rice and Cheese Quesadillas, Frozen Margarita