So figure to try this place again! I ordered an hour ahead for 6:15 and it's over 30 minutes late! I received no notice ! The manager explained they had two other orders ! I certainly understand the issue of having one driver, I just think if we knew the issue we would have made other choices! Their quality is just not worth the issue! I think we are done ! Food quality is just not worth it! Also tipping is prefunded! Certainly poor service!
bellissima luna
No way to provide feedback towards actual order online. Order placed was not made correctly.
Scott
Pizza delivery cancelled after 45 minutes out of the blue. When we called the recording says the store is closed at 8PM
Jeffery Robbins
*edit* this place has turned into a total goat rodeo, even several months since writing the following* We’ve been weekly customers of this store for more than 10 years. The quality has decreased, incrementally, from “pretty ok” to bad over the last two years. The pizzas are either over or undercooked, have little or no uniformity in the distribution of the toppings, and the staff are either unwilling to cut the pizza within 2 inches of the crust edge or aware how to do so. It’s a little further, but we’ll be taking our service to Dominos, as the staff do not show any outward signs of being habitually/problematically affected by mind altering substances.
Atmosphere: 1
Food: 2
Service: 1
David Lee
Trash never answer the phone smh
Atmosphere: 1
Food: 4
Service: 1
Jessi Groux
Two hours late for a simple pizza delivery on a Tuesday is insane.
Service: 1
Chris A
Really nice people from drivers to cook. Cashier's.. in side tip, light sauce and a little extra crisp to the pep
Parking: Pull up, your there
Wheelchair accessibility: Yup
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza with Cheese Stuffed Crust
Rainbow Willard
Placed an order on the app and the order was accidentally placed for cash. I called immediately and paid over the phone with my card and asked if I could put the tip on there as well. The employee said I could not and to just write it in when the driver got there. After an hour the order still had not arrived, so I called and was told that Doordash had not picked up the order and that I could come get it. An order that he admitted had been sitting on their rack for 40 minutes. I asked for the order to be cancelled, I got no confirmation of the cancellation as the order just disappeared from the app as if it had never been placed. I then drove over to the store and asked why no one had the sense to actually call me to tell me that my order could not be delivered before it sat for 40 minutes and he just shrugged and gave me a snide attitude, repeatedly rolling his eyes at me as if I caused the problem. He said he could give me a voided receipt and gave me a sticker with the order number on it and the word void, which doesn't tell me that it was refunded to my card. I asked for an actual receipt and he said he couldn't give me a printed reciept and I told him he needs to give me one. Then he magically prints one out, tries to talk down to me about how if I look the order was refunded, but it only shows it as refunded as cash, not to my card. I did a chargeback on the transaction. After all the orders placed here over the years (with numerous screwed up orders over the years that we didn't complain about) to now get attitude and talked down to?! We won't be ordering from them again and wouldn't recommend this location. Worst Papa Johns Ever.
Atmosphere: 1
Food: 1
Service: 1
J A
This place is a joke!!!!!! Placed an order wait over an hour and then finally call to see what’s up. They don’t have any drivers and door dash quit on them… why wouldn’t you as a manager reach out to customers for refunds or something anything. I plan on sending the owner of this franchise an email. He really needs to check up on his business… this isn’t our first bad experience with this place. Only thing keeping this place open is the franchise name…. Clean house and start over would be my recommendation… do yourself a favor! That’s if the owner even reads these reviews…
Atmosphere: 1
Food: 1
R W
Placed an order on the app and the order was accidentally placed for cash. I called immediately and paid over the phone with my card and asked if I could put the tip on there as well. The employee said I could not and to just write it in when the driver got there. After an hour the order still had not arrived, so I called and was told that Doordash had not picked up the order and that I could come get it. An order that he admitted had been sitting on their rack for 40 minutes. I asked for the order to be cancelled, I got no confirmation of the cancellation as the order just disappeared from the app as if it had never been placed. I then drove over to the store and asked why no one had the sense to actually call me to tell me that my order could not be delivered before it sat for 40 minutes and he just shrugged and gave me a snide attitude, repeatedly rolling his eyes at me as if I caused the problem. He said he could give me a voided receipt and gave me a sticker with the order number on it and the word void, which doesn't tell me that it was refunded to my card. I asked for an actual receipt and he said he couldn't give me a printed reciept and I told him he needs to give me one. Then he magically prints one out, tries to talk down to me about how if I look the order was refunded, but it only shows it as refunded as cash, not to my card. I did a chargeback on the transaction. After all the orders placed here over the years (with numerous screwed up orders over the years that we didn't complain about) to now get attitude and talked down to?! We won't be ordering from them again and wouldn't recommend this location. Worst Papa Johns Ever.
Never fails. Every time I order from here it's never on time 30 min to an hr late. Always an excuse, had to fire a driver , Doordash is late, I'm the only ly one here.. etc. Pizza is NEVER hot always Luke warm or cold. Poor management and scrappy attitudes.
Atmosphere: 1
Food: 1
Service: 1
Norman Harris
Pizza used to be good but the last few months it as falling down Pizza over cooked or coldSent complaint to web site never heard back from
Food: 1
Service: 2
NDN LOVER
While eating a glass of water turned over.It was like a TSUNAMI.The waitress got towels and got everything under control.She refurbished all that was soaked and the meal went great..Grandkids got a good laugh because an adult caused it..What a Great Place to eat.
Atmosphere: 5
Food: 5
Service: 5
Chris Lloyd
Manager is extremely rude not once but 3 times we have been in there wouldn’t recommend anyone going there.
Atmosphere: 1
Service: 1
Whitney Johnson
Pizza was super thin and fixings were somewhat scarce.
Excruciating poor:
So figure to try this place again! I ordered an hour ahead for 6:15 and it's over 30 minutes late! I received no notice ! The manager explained they had two other orders ! I certainly understand the issue of having one driver, I just think if we knew the issue we would have made other choices! Their quality is just not worth the issue! I think we are done ! Food quality is just not worth it! Also tipping is prefunded! Certainly poor service!
No way to provide feedback towards actual order online. Order placed was not made correctly.
Pizza delivery cancelled after 45 minutes out of the blue. When we called the recording says the store is closed at 8PM
*edit* this place has turned into a total goat rodeo, even several months since writing the following*
We’ve been weekly customers of this store for more than 10 years. The quality has decreased, incrementally, from “pretty ok” to bad over the last two years. The pizzas are either over or undercooked, have little or no uniformity in the distribution of the toppings, and the staff are either unwilling to cut the pizza within 2 inches of the crust edge or aware how to do so. It’s a little further, but we’ll be taking our service to Dominos, as the staff do not show any outward signs of being habitually/problematically affected by mind altering substances.
Atmosphere: 1
Food: 2
Service: 1
Trash never answer the phone smh
Atmosphere: 1
Food: 4
Service: 1
Two hours late for a simple pizza delivery on a Tuesday is insane.
Service: 1
Really nice people from drivers to cook. Cashier's.. in side tip, light sauce and a little extra crisp to the pep
Parking: Pull up, your there
Wheelchair accessibility: Yup
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza with Cheese Stuffed Crust
Placed an order on the app and the order was accidentally placed for cash. I called immediately and paid over the phone with my card and asked if I could put the tip on there as well. The employee said I could not and to just write it in when the driver got there. After an hour the order still had not arrived, so I called and was told that Doordash had not picked up the order and that I could come get it. An order that he admitted had been sitting on their rack for 40 minutes. I asked for the order to be cancelled, I got no confirmation of the cancellation as the order just disappeared from the app as if it had never been placed. I then drove over to the store and asked why no one had the sense to actually call me to tell me that my order could not be delivered before it sat for 40 minutes and he just shrugged and gave me a snide attitude, repeatedly rolling his eyes at me as if I caused the problem. He said he could give me a voided receipt and gave me a sticker with the order number on it and the word void, which doesn't tell me that it was refunded to my card. I asked for an actual receipt and he said he couldn't give me a printed reciept and I told him he needs to give me one. Then he magically prints one out, tries to talk down to me about how if I look the order was refunded, but it only shows it as refunded as cash, not to my card. I did a chargeback on the transaction. After all the orders placed here over the years (with numerous screwed up orders over the years that we didn't complain about) to now get attitude and talked down to?! We won't be ordering from them again and wouldn't recommend this location. Worst Papa Johns Ever.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke!!!!!!
Placed an order wait over an hour and then finally call to see what’s up. They don’t have any drivers and door dash quit on them… why wouldn’t you as a manager reach out to customers for refunds or something anything. I plan on sending the owner of this franchise an email. He really needs to check up on his business… this isn’t our first bad experience with this place. Only thing keeping this place open is the franchise name…. Clean house and start over would be my recommendation… do yourself a favor! That’s if the owner even reads these reviews…
Atmosphere: 1
Food: 1
Placed an order on the app and the order was accidentally placed for cash. I called immediately and paid over the phone with my card and asked if I could put the tip on there as well. The employee said I could not and to just write it in when the driver got there. After an hour the order still had not arrived, so I called and was told that Doordash had not picked up the order and that I could come get it. An order that he admitted had been sitting on their rack for 40 minutes. I asked for the order to be cancelled, I got no confirmation of the cancellation as the order just disappeared from the app as if it had never been placed. I then drove over to the store and asked why no one had the sense to actually call me to tell me that my order could not be delivered before it sat for 40 minutes and he just shrugged and gave me a snide attitude, repeatedly rolling his eyes at me as if I caused the problem. He said he could give me a voided receipt and gave me a sticker with the order number on it and the word void, which doesn't tell me that it was refunded to my card. I asked for an actual receipt and he said he couldn't give me a printed reciept and I told him he needs to give me one. Then he magically prints one out, tries to talk down to me about how if I look the order was refunded, but it only shows it as refunded as cash, not to my card. I did a chargeback on the transaction. After all the orders placed here over the years (with numerous screwed up orders over the years that we didn't complain about) to now get attitude and talked down to?! We won't be ordering from them again and wouldn't recommend this location. Worst Papa Johns Ever.
Restaurantji Recommends
Never fails. Every time I order from here it's never on time 30 min to an hr late. Always an excuse, had to fire a driver , Doordash is late, I'm the only ly one here.. etc. Pizza is NEVER hot always Luke warm or cold. Poor management and scrappy attitudes.
Atmosphere: 1
Food: 1
Service: 1
Pizza used to be good but the last few months it as falling down Pizza over cooked or coldSent complaint to web site never heard back from
Food: 1
Service: 2
While eating a glass of water turned over.It was like a TSUNAMI.The waitress got towels and got everything under control.She refurbished all that was soaked and the meal went great..Grandkids got a good laugh because an adult caused it..What a Great Place to eat.
Atmosphere: 5
Food: 5
Service: 5
Manager is extremely rude not once but 3 times we have been in there wouldn’t recommend anyone going there.
Atmosphere: 1
Service: 1
Pizza was super thin and fixings were somewhat scarce.
Atmosphere: 4
Food: 3
Service: 5
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