El Centenario Mexican Grill&Bar

205 River Bend Drive, Pennington Gap
(276) 546-0044

Recent Reviews

Amanda Franklin

Super rude!! I will not be going back ever! If I could give this place a negative star I would!!

Atmosphere: 2

Food: 3

Service: 1

Felicia Clonce

I have always been a fan of el centenario in Pennington! Their employees are rude but their food was always good. I typically eat there about once a week but after today I won’t ever eat there again. They no longer take an order over the phone so I went to place my order online and twice it told me “order not accepted “ so the third time it said “ordered accepted” apprantly they ended up with two ordered even though it was only acceptabed the one time! A coworker went to pick it up for me and they refused to give me my food unless I bought the other order too, even though it was there ordering system at fault and not me! I even spoke to them out there and explained what happened and they still refused to give me the food I paid for all because I wouldn’t buy the duplicate order! Did they not think “hey that looks like a duplicate let’s make sure that’s correct” no they didn’t because apparently on top of having the worst service around here they dont have any sense either! So now I’m angry, pregnant and at work with no food!!!

Service: 1

Colin Osteen

Excellent food! And very fast service. Highly recommend?

Atmosphere: 5

Food: 5

Service: 5

Betty Crusenberry

We(25 of us)enjoyed a post funeral meal.The waiter was flat out amazing! He didn’t need to write down our drink orders-and he got them all right!?The food was delicious as always and the atmosphere was excellent.We spent a few hours eating and catching up with old friends.The lady’s bathroom heat needs to be turned up about 6 degrees.I recommend this restaurant for casual affairs, etc! The decor is absolutely lovely!Happy 2024!❤️??

Atmosphere: 5

Food: 5

Service: 5

Google user

Service is AWFUL! Server is RUDE!! Avoid this place at all costs. My family ate here a few weeks ago. Food was ok, and if I were basing this review only on the food I might eat here again. When we arrived the server immediately asked if we wanted anything to drink. Our family are water drinkers, and I replied we'd just have water but the server really pressured us to order beverages. I asked if they had unsweetened ice-tea and his response was snarky and he acted like I was an idiot for not knowing they served coke products (how would I know???). We came during lunch, so when placing the order I said that I'd like the carne asada lunch plate and the server very snidely said \\\"we don't do lunch plates\\\". I also asked nicely if he could put my rice and beans to the side (as I don't eat these items). They were served on my plate when the meal was brought. When we placed the rest of the order, we asked the server to cancel one item and replace that item with another. The server did not write the order down. When the food was delivered to the table, both food items were sent. We tried to send back the food item we'd replaced but the server would not take it back, told us he knew what he heard, and that we would be paying for it. He also called me an unpleasant swear name in front of my grandchildren. I approached the payment booth and once again said I'd like the item we'd canceled (an order of nachos, no cheese, only chicken) removed from the bill but the server refused to take it off. I said we'd be contacting the owner and letting him know about the poor service and he laughed at me and said \\\"go ahead\\\". This turned what would have been a nice family lunch into a frustrating experience. My grandchildren were very upset with the servers treatment and actually said they were afraid of him. If you're looking for a good family environment this is not the place.

Kris M.

Service is AWFUL! Server is RUDE!! Avoid this place at all costs. My family ate here a few weeks ago. Food was ok, and if I were basing this review only on the food I might eat here again. When we arrived the server immediately asked if we wanted anything to drink. Our family are water drinkers, and I replied we'd just have water but the server really pressured us to order beverages. I asked if they had unsweetened ice-tea and his response was snarky and he acted like I was an idiot for not knowing they served coke products (how would I know???). We came during lunch, so when placing the order I said that I'd like the carne asada lunch plate and the server very snidely said "we don't do lunch plates". I also asked nicely if he could put my rice and beans to the side (as I don't eat these items). They were served on my plate when the meal was brought. When we placed the rest of the order, we asked the server to cancel one item and replace that item with another. The server did not write the order down. When the food was delivered to the table, both food items were sent. We tried to send back the food item we'd replaced but the server would not take it back, told us he knew what he heard, and that we would be paying for it. He also called me an unpleasant swear name in front of my grandchildren. I approached the payment booth and once again said I'd like the item we'd canceled (an order of nachos, no cheese, only chicken) removed from the bill but the server refused to take it off. I said we'd be contacting the owner and letting him know about the poor service and he laughed at me and said "go ahead". This turned what would have been a nice family lunch into a frustrating experience. My grandchildren were very upset with the servers treatment and actually said they were afraid of him. If you're looking for a good family environment this is not the place.

The Great American F.

Avoid at all cost unless you enjoy the absolute worst dinning experience. The server was extremely rude. My son wanted a nacho dish, but we told the waiter we wanted another meal instead. He brought out both meals and told us we were paying for both. We attempted to explain we didn't order the nachos and the waiters response to my elderly mother was "I know what I heard. You're paying for the meal b*tch". After that I asked the waiter for his name and for the owners name, but he refused to answer. Avoid this restaurant unless you want to feel like you are a burden to the business. Support other local business that appreciate your patronage.

Nicole Dodson

The guy that answers the phone needs a rain check. Big dude, no idea what his name is. We go in there every time and get steak street tacos. This time I called ahead for pickup. Got tells me they don’t sell that there and that I called the wrong place and need to go over the menu again. I know it’s the same guy cause he always has a problem when people go in there. You lost our business.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Steak

James Mefford

Great food and service as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas

Jeff Forester

Great food here! Only thing that would make it better is if it was delivered with Doordash!?✌️

Atmosphere: 4

Food: 4

Service: 4

Sandra R.

The food there was really good. Everything tasted really good. The service was wonderful no problem. The restaurant is typical Mexican southwestern look with the yellow walls with south western decorations. The place was immaculately cleaned. and I was really quite surprised at how good the food was in such a small town. The price for the lunch menu is actually quite reasonable at about seven dollars per person and we each had alcoholic drinks and our bill was about $35 total.

QuickSand50

Lifetime customer. Owner will tell you that your order is wrong, and that if you have a problem then you should go to another restaurant. Last place in town I’d eat at. Owner/manager has ruined this place! Never in 2 years have I paid the same price for the same food!

Rae Augenstein

Some interesting dishes on the menu I haven't seen in other Mexican restaurants. Service can often be slow. But we always have a good time.

Atmosphere: 4

Food: 4

Service: 4

Ashlie Haynes

Don’t care what anyone says but this place right here is my favorite place In Pennington. I’m constantly here and always say there is no other Mexican place around that taste the same. The owner is an amazing person and honestly is very funny. If I could rate it higher I would.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas

Jay Varner

Superb service and great food. Awesome!!!

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