Food was made to perfection. Service was on point.
Atmosphere: 5
Food: 5
Service: 5
Jeff Taylor
Slow but
Atmosphere: 5
Food: 5
Service: 3
Calvin Livesay
Typically, this Tacobell gets it right. Sometimes, when you ask for extra beef or chicken, it will not seem like you get the extra you paid for. We eat here at least three or four times a month. There's not many places in Pennington Gap to eat.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Ground Beef Burrito
jacob
Always fast, food is always hot and I’ve always gotten everything I order.
Food: 5
Service: 5
Franklin Moore
Had dinner there with my wife and daughter yesterday on Sunday around 7 o clock, and when I first arrived no one was at the counter, every worker looked at us and passed by, finally a young woman had came to the counter after realizing we were about to leave an apologized for our wait. She told me she couldn't take orders yet as she was new there and was specifically hired and training for management but got Someone to get our order fairly quickly. Once my order was done she brought everything to our booth and was very friendly and cordial and kept apologizing for the wait, even gave us a ticket for a free taco! My wife asked her name, she said her name was Stephanie. So we just want to say thank you and give a big shout out to Stephanie, pennington gap's new shift manager in training for being extra polite and going the extra mile for this store. Whoever hired this young lady clearly has a big brain because when she becomes shift manager and her training is completed, I see her taking this restaurant to new heights as her customer service skills are something top management should be exceptionally proud of. As long as she's working here we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Mexican Pizza
Jeff Forester
Retards at Pennington Gap Virginia #Tacobell messed up my order on purpose, there's no way that was a accident.
Atmosphere: 1
Food: 1
Service: 1
Chris Dean
What's the point if online ordering. If you have to wait on them to make the food when u arrive. Waited 15 min to showed up. Store and drive-thru both empty.
Atmosphere: 1
Food: 4
Service: 1
Tonia Jennell
Fast . friendly.ckean helpful.
Atmosphere: 5
Food: 4
Service: 5
Matt Farmer
Stopped in from Roanoke. Got food drink and sweets. Order was ready fast was correct and was
Atmosphere: 5
Food: 5
Service: 5
Belinda Clem
I was there for over 40 minutes waiting for two simple burritos. After being told at the drive thru window to pull around and wait. I waited 20 minutes and then went in to check where I waited.another 20 minutes being told that the customers in the drive thru needed to be made first. I finally got my oder and drove off only to find out IT WASN'T RIGHT. I called back and was told my name would be put down so I could get my correct order the next time I was in town. I showed up today, that above all happened last Sunday, and was told my name wasn't written down anywhere and there was nothing they could do to help me. A complete joke!! First 40 minutes for two simple burritos, then the order was wrong and I was promised a correction, and then NOTHING. Will never go back again and don't recommend anyone go here!!
Clean location, great customer service. Great for a quick trip for a quick bite to eat.
Atmosphere: 4
Food: 5
Service: 5
Sandy Diffenderfer
Overpriced, especially to go orders when you don't want a drink (combo).
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Taco, Nachos
Randy Lovell
No one at the counter over 10 minutes. Out of everything. Trash all over the floor. Left with nothing. Every combo over $8.00!!!!!
Atmosphere: 1
Food: 1
Service: 1
David Prater
We've been there a few times during our stay as it is one of a few choices. The staff has always been pleasant, and the order has been correct every time. The food is standard taco bell food and is prepared well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ground Beef Burrito, Taco
Megan Neff
My food wasn't cooked all the way. The cheese wasn't
Food was made to perfection. Service was on point.
Atmosphere: 5
Food: 5
Service: 5
Slow but
Atmosphere: 5
Food: 5
Service: 3
Typically, this Tacobell gets it right. Sometimes, when you ask for extra beef or chicken, it will not seem like you get the extra you paid for. We eat here at least three or four times a month. There's not many places in Pennington Gap to eat.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Ground Beef Burrito
Always fast, food is always hot and I’ve always gotten everything I order.
Food: 5
Service: 5
Had dinner there with my wife and daughter yesterday on Sunday around 7 o clock, and when I first arrived no one was at the counter, every worker looked at us and passed by, finally a young woman had came to the counter after realizing we were about to leave an apologized for our wait. She told me she couldn't take orders yet as she was new there and was specifically hired and training for management but got Someone to get our order fairly quickly. Once my order was done she brought everything to our booth and was very friendly and cordial and kept apologizing for the wait, even gave us a ticket for a free taco! My wife asked her name, she said her name was Stephanie. So we just want to say thank you and give a big shout out to Stephanie, pennington gap's new shift manager in training for being extra polite and going the extra mile for this store. Whoever hired this young lady clearly has a big brain because when she becomes shift manager and her training is completed, I see her taking this restaurant to new heights as her customer service skills are something top management should be exceptionally proud of. As long as she's working here we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Mexican Pizza
Retards at Pennington Gap Virginia #Tacobell messed up my order on purpose, there's no way that was a accident.
Atmosphere: 1
Food: 1
Service: 1
What's the point if online ordering. If you have to wait on them to make the food when u arrive. Waited 15 min to showed up. Store and drive-thru both empty.
Atmosphere: 1
Food: 4
Service: 1
Fast . friendly.ckean helpful.
Atmosphere: 5
Food: 4
Service: 5
Stopped in from Roanoke. Got food drink and sweets. Order was ready fast was correct and was
Atmosphere: 5
Food: 5
Service: 5
I was there for over 40 minutes waiting for two simple burritos. After being told at the drive thru window to pull around and wait. I waited 20 minutes and then went in to check where I waited.another 20 minutes being told that the customers in the drive thru needed to be made first. I finally got my oder and drove off only to find out IT WASN'T RIGHT. I called back and was told my name would be put down so I could get my correct order the next time I was in town. I showed up today, that above all happened last Sunday, and was told my name wasn't written down anywhere and there was nothing they could do to help me. A complete joke!! First 40 minutes for two simple burritos, then the order was wrong and I was promised a correction, and then NOTHING. Will never go back again and don't recommend anyone go here!!
Food: 3
Service: 1
Restaurantji Recommends
Clean location, great customer service. Great for a quick trip for a quick bite to eat.
Atmosphere: 4
Food: 5
Service: 5
Overpriced, especially to go orders when you don't want a drink (combo).
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Taco, Nachos
No one at the counter over 10 minutes. Out of everything. Trash all over the floor. Left with nothing. Every combo over $8.00!!!!!
Atmosphere: 1
Food: 1
Service: 1
We've been there a few times during our stay as it is one of a few choices. The staff has always been pleasant, and the order has been correct every time. The food is standard taco bell food and is prepared well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ground Beef Burrito, Taco
My food wasn't cooked all the way. The cheese wasn't
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Quesadilla