McDonald's

Can’t make an ice coffee right if it killed them and employees and management doesn’t know how to act right. I couldn’t imagine getting mad at someone because I made a mistake and made something wrong and then take it out on the customer because I can’t do my job properly.

I ordered a Carmel Frappe, the amount of Carmel was hilarious, I didn’t realize that Virginia was going through a caramel crisis. The older gentleman who brought it to me was extremely rude too. I asked him several questions about his day but was met with grunts.

Food: 1

Service: 1

Love McDonald's

Atmosphere: 5

Food: 5

Service: 5

They don't listen very well when you are ordering and they r
Ush and through food together

Atmosphere: 5

Food: 4

Service: 3

Great breakfast items..fresh and timely with smiling faces always. Kudos crew!

Atmosphere: 5

Food: 4

Service: 5

For one their frappe machine has been down (as they say) for well over a week and when I asked the lady about it she got really rude and walked away. I asked if it was a state wide issue because I had previously stopped at 4 McDonald's between Bluefield WV and here. She blew with frustration and said something really rude then walked away. I ended up leaving with nothing and I will not be back!

Atmosphere: 1

Food: 3

Service: 1

I have to check my order each time, because more than not, my order is not right!

Atmosphere: 3

Food: 3

Service: 3

Bad atmosphere people with bad attitudes

Atmosphere: 1

Food: 1

Service: 1

Bathroom looked like a mud monster died

Always quick and organized. The food is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Place was clean. It’s on the smaller side but they had plenty of seats. This is not a 24 hour McDonald’s like the outside sign says but there ere open till 1am

Atmosphere: 4

Food: 3

Service: 4

I was there March 29. They rang up our order and I paid for it. Then they said they rang it up wrong and rang me up again and I paid for it again. It is now the next Tuesday and both charges are still on my account. This is ridiculous!!!!! That is a 45 minute drive for me and I have to go there to get the refund. These people do not know what they are doing and don't know how to handle a refund?????? If you can't do it, then let them have it at the cheaper price. It was their fault anyway. I am very angry!!! It's not worth it to drive that far for $25.09. And the manager hung up on me twice while talking to her.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Recommended dishes: Fries, Big Breakfast with Hotcakes

Alot better than 3 years ago. I still not buying burgers from a bad experience 3 years ago.Better staff now on day shift.

Atmosphere: 5

Food: 4

Service: 3

good food

Atmosphere: 3

Food: 5

Service: 3