Subway
13320 Gc Perry Hwy, Pounding Mill
(276) 963-4945
Recent Reviews
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The last 2 times I've ordered here I've spent 30+ on food and drinks. I do use the mobile app and that allows room for error but this time in particular I ordered bottled drinks and upon arrival they only had 2 options for bottled drinks neither of which I ordered, so I asked to sub fountain drinks only to find they only had 3 options for fountain drinks. I ordered 2 footlong combos with chips and drinks, one was supposed to have 50% more protein (upcharge) which wasn't honored, the other was regular. There was hardly any protein on the regular period and the same on the uncharged option, I got home to realize one of the bags of chips also had a hole in it.....for 30+ dollars in my last 2 experiences and recieveing terrible food and options after prepaying on the app I am finished with spending money at Subway. I will say the service wasn't bad, but the overall product for the money is an absolute joke. Do better Subway.
Atmosphere: 3
Food: 1
Service: 3
Just had the most amazing experience from this Subway!! I got to the counter and was informed that they were out of bread. I was disappointed at first but thought of a loophole. I asked Shannon, the associate working behind the counter if I were to go into Walmart (which the Subway is inside of) and purchased hoagie rolls, if she could make the subs I wanted. She replied with 1 word...Absolutely. So off I went in search of hoagie rolls. I found what I needed, took them to Self-Checkout and purchased them. I made my way back to Subway and laid the rolls on the counter. Shannon took them and made 6 of the most delicious subs I have EVER tasted!!! She wrapped them up with care and took them to the register. Shannon rang the subs up and it came to $21 and some change. I was so elated that she had gone WAY ABOVE AND BEYOND that I left her a $20 tip for her extraordinary service. This is the type of service that gets repeat customers. Although I am not from the immediate area, I will never forget the kindness shown to me by Shannon, she is truly one-of-a-kind. Nicely Done!!!
Atmosphere: 5
Food: 5
Service: 5
Every time I call they never answer the phone
Atmosphere: 3
Food: 3
Service: 1
Got some dippers they were ok but not near enough dipping sauce only a quarter of a small little cup. Need to do as advertised on TV quit holding back same with the rest of the food they sell.
Atmosphere: 2
Food: 2
Service: 2
Terrible food and service. I got 3 ft. Long subs, didn't have ingredients to make subs ordered. Burned the bread. BAD Experience all the way around.
Atmosphere: 1
Food: 1
Service: 1
Out of everything. Lettuce looked a month old.
Atmosphere: 1
Food: 1
Service: 5
Stopped in for breakfast and I was greeted with friendly staff preparing fresh food. Highly recommended.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Chocolate Chip Cookie
The bread was under done, they were out of 50% of things you can order, and staff wasn't rude but acted like they didn't want to serve you and gave us nasty looks.
Atmosphere: 2
Food: 1
Service: 2
The worker didn’t asked what kind of cheese I wanted or chicken and just threw my sandwich together and when I asked for salt she put way to much salt on it and it was not eatable I have tryed calling the store and no
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cookies
Store has been unreachable via phone in a attempt to cancel a order moments after being placed. Additionally, both times I have went to this location my time has been wasted and my orders have been dramatically. I had to watch over and micromanage a sandwich being made only for it to be thrown away twice because they put the wrong cheese on it twice within a minute of each other.
Restaurantji Recommends
Ordered on the app which said they stayed open until 9pm. Order was placed around 7:40. I went in at 7:58 and they had the gate pulled down and said they were closed and had rejected my order. They had not. Money was paid and they closed and refused to make my subs. Horrible service! I won't be back.
Won't eat there, place is dirty andemployees are rude.
This Subway location has really gone downhill the past few years. They rarely have anything to make a sub. If you order online they will call to let you know they are out of everything. Why stay open at that point? The bread here is also unlike any other Subway. It is very pale & crumbly and tastes awful.Some of the employees are very rude and act like customers are a burden. Maybe because they aren't given the stuff to do their job. I imagine they deal with a lot of frustrated customers.
Well they don't have the oven roasted chicken breast anymore, they were out of mozzarella, they don't carry light Mayo anymore, the lady even told me their light Mayo has always been the same as the regular Mayo, just marked lite! What!?!? Then she put my oil and vinegar on my bread, so it got all soggy. I almost left with nothing. Very disappointed! ?
Alot of choices
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