KFC

1793A S Creek One, Powhatan
(804) 794-8226

Recent Reviews

RCWJ L

I don’t remember the last time they actually got my order right. It’s not like I’m ordering a lot of food either. I like KFC but enough is enough. I can’t go here anymore.

Atmosphere: 1

Food: 1

Service: 1

Adam Rich

The manager here is an absolute abomination. Zero customer service. Online order, wait 30 minutes after it pings and nothing. Was told to call customer care rudely, who did absolutely nothing. Also got charged twice for food never received. This location is poorly run and slow as hell. Never stepping foot again, in this s-hole. I ended up eating two charges, no food. Customer service is located in Mexico, no one speaks English and did not credit anything back. Told me to contact my bank for reversal, unbelievable!!

Atmosphere: 1

Food: 1

Service: 1

Patty Hicks

employees not very

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fried Chicken

Missy Lhuillier

This location is consistently out of extra crispy chicken, and I was told they run out of chicken because they sell it everyday. I’m very aware working in the food service industry that if par levels are being followed they should have enough chicken throughout the day to serve customers without running out. The worst part is it’s always right at the beginning of the dinner time rush after 5.

John Reamer

The girl that waited on us Friday night was wonderful. The food was great. The only problem that we had was I got 3 chicken tenders to go for $8 and they were very small. A little disappointed in that. Everything else was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Jaimie Cousins

This is a Kfc/Tacobell restaurant. I've tried to give this location a lot of grace as they tend to always be understaffed but I just can't anymore. Ordered tonight and received the wrong food and my quesadilla was rolled up like a burrito.

Atmosphere: 1

Food: 1

Service: 1

Loretta Vass

Very dirty, trash everywhere including bathroom. Food was not fresh,food was cold.This is our 1st and last time at this location.

Atmosphere: 1

Food: 1

Service: 2

S S.

Restaurant Manager was rude. Place was empty and she complianed of customer ordering food that would take a long time to cook and didn't have the food the customer was ordering.

Stacy M

This experience was awful! Ordered online and got to the restaurant. Order was marked as ready and I went inside where it took forever for someone to seem like they cared to the front counter. When they finally did I was told there was no chicken ready and it would be over an hour. When I asked about canceling the order from the app I was told she had no idea how to do it but they still had half of my order ready. I told them to keep it and I left. Called KFC’s customer service and reported this to them and got my refund. Don’t waste your time going there.

Atmosphere: 1

Service: 1

Tommy and Susan Huffman

Walked in before 8:00. Used the restroom and they then tell us that it is after 8:00. It was 8:01 but we were already in there. The boy was rude to me and the girl said that I could go through the drive thru. Now this is on a Friday night. Not pleased and they have lost my business for good.

Service: 1

Ryan Noe

drive thru girl with tattoos is VERY rude. Customer Service isn't your thing.

Service: 1

jeanette Stickler

We stopped in to get some food. Made two phone calls to my kids to see if they wanted anything after waiting a few minutes. We were standing in the lobby for a good 10 minutes before they decided to tell us they weren't taking orders from the lobby. Very disappointed in the fact that they have no sign on the door or they didn't say anything earlier. Won't come here ever again.

Service: 1

Keep N Bear Arms

I spent 36.00 in the drive thru and not a single meal was right. No sauces , napkins, utensils...even the drinks were Dr. Pepper and should have been Pepsi. Told the manager who got smart with me. When I snapped at her, she called the police on me. NEVER EVER AGAIN.... Terrible ?

Atmosphere: 1

Food: 1

Service: 1

Kalynn Bassette

The drive-thru attendant was extremely rude and very unprofessional. The wait was almost 30 mins and when they finally brought my food out to my car the gravy container was smashed and spilled all over my food. I spent almost $40 and I am very disappointed with the service I

Atmosphere: 1

Food: 4

Service: 1

Joshua Dingwell

Worst service ever.... Will never return to this location.

Service: 1

Recommended dishes: Fried Chicken

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