Subway

9060 Pocahontas Trail, Providence Forge
(804) 966-9877

Recent Reviews

Sort by
Sue Rice

I must say that the main reason I give this Sunday my business is because of the EXCELLENT customer service there. Just today both Sophia and Garrett both made my visit just awesome! Their friendly smiles and awesome service made my day…I was having a rough one today and they made it so much better! They both deserve praise and a raise as I call it!!! I’ll return to see them and enjoy the great service and food! Thank you 😊

Atmosphere: 5

Food: 5

Service: 5

Chuck Neelley

Ordered a 6 inch meatball sub to go. Got home to learn there were only 3 meatballs on it, making the bread almost half empty! I paid $8.00 for it. NEVER AGAIN AT THIS LOCATION. Too bad as I live in the area.

Atmosphere: 5

Food: 1

Service: 3

Joanna Parsons

Sophia and Payton were working today when I went in to pick up an online order. Upon walking in, the store was immaculately clean, and both girls had big smile on their faces and greeted me cheerfully. When I walked up to the counter they were working on what looked like 10 other online orders and were very busy but chatted with me while I waited. They were so kind, and were sharing with me how much they loved their manager and how great she is, which these days you really don’t find often in the workforce. Truly a pleasant experience to see two young ladies enjoying their job whilst being incredibly busy. Kudos to you two, and to the manager for making this a great place for them to work. 10/10!

Atmosphere: 5

Food: 5

Service: 5

Brittany Hargis-Adams

2nd time I've made a pick up order that something has been missing... last time I was missing the cheese.. this time I was missing my chicken out of my sweet onion chicken teriyaki protein bowl... not one single piece of chicken... and the lid wasn't on the bowl just placed on top of it so it was all out of the bowl in the bag.

Atmosphere: 3

Food: 2

Service: 2

kenaltra mel

I just went in for 2 orders of the nachos and was refused service because they young ladies working there couldn't locate the proper container. I said I didn't care if the put them in any available container and they said they could not do that I would have to get something else. I said really are you refusing service they said yes. I would think a sale would be more important then a container but I guess I stand corrected. I left with nothing

Service: 1

A A

This one does a good job, an excellent place for a Subway

Atmosphere: 5

Food: 5

Service: 4

Thomas Wilson

Order online they took my money no food. So my lady went ahead and order anyway got her order wrong tasted bad made her sick. No one has reach out to me for an explanation of how this happened..

Atmosphere: 1

Food: 1

Service: 1

Nancy Ngoun

Employees are pathetic! The older lady especially needs to go. She has a horrible attitude and is very rude! I’ll never go back as long as she’s there ☹️

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Oatmeal Raisin, Baked Lay's Original

Nelson Peck Sr

Food was slacking on my steak and cheese had more veggies than meat no cheese at all. If there was could not see it keeps getting worse dnt know why I keep setting my self up for disappointment ???????

Atmosphere: 1

Food: 1

Service: 1

Chris Lackie

Best subway experience I have ever had. They will make it just the way you want.

Donald Searle

The old lady that works there is the rudest person I have ever met in my entire life. I do not know who the owner is but running customers off in this small country town is not something I would do if I wanted to stay in business!

Atmosphere: 1

Service: 1

Pio Chaparro

I am a recurring customer at this establishment. There are several people working here and for the most part they have provided me with good service, with the exception of a slightly older lady who has a bad character all the time and is quite rude with her way of taking orders, today I felt very bad when ordering my food, and I think I will stop attending it??

Atmosphere: 1

Food: 5

Service: 1

metalheadramones

Others have mentioned young lady working there. She is great, very able to multitask. Often dealing with difficult customers. Location always appears clean

Atmosphere: 4

Food: 5

Service: 5

J W

Others have mentioned young lady working there. She is great, very able to multitask. Often dealing with difficult customers. Location always appears clean

Savanna La Rue

I decided to try this subway one more time, as I had a very poor experience the last time and hadn’t been back in awhile; bur I’m glad I did. I came in yesterday to pickup my takeout order and the women working was very nice, quick, and my food was made PERFECT. The store was clean and in order. Everything was stocked. I believe they are under different management since the last time I dined here and I was pleasantly surprised. I love subway and this is definitely my new favorite location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian B M T, Rotisserie

Loading...