MOD Pizza

Their food always feels freshly prepared.

Wow, and not in a good way. We have been frequent patrons to this Mod Pizza store and tonight may likely be THE LAST time I ever come here. There was one of two people preparing the pizzas that actually knew what customer service means. He had a friendly demeanor, listened to our requests and complied to make great pizza. Sadly, he was the ONLY person behind the counter that looked like he actually LIKED what he was doing. The person doing the cooking and cashing people out was not friendly and pulled my mini pizza out of the oven before it was cooked well so that it was hot all the way through. My pizza was barely warm.

In the past, the people behind the counter were friendly, welcoming and made our pizzas with care that showed they wanted us to enjoy the meal we purchased. The occasional sourpuss was there, but the others in the store overshadowed that negativity.

I am so incredibly disappointed in the trend we've experienced here and our experience here this evening. We will be finding a new place to enjoy pizza from here forward.

Atmosphere: 3

Food: 4

Service: 1

Terrible service!! The person who served us was just short of rude and definitely impatient. And then when my salad was finished it was the wrong salad. When they corrected it, it still didn’t have the chicken I ordered. Thankfully another worker made it right quickly and apologized for the mistakes. The business is definitely losing money and customers by the poor service of the ONE employee with an unfriendly attitude. The food was great though!

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Unlimited Toppings

The tables are sticky.. dirty..

Atmosphere: 3

Food: 5

Service: 4

Our family will be back :) Great pizza

Atmosphere: 5

Food: 5

Service: 5

I popped in here because my boys were hungry after doing the Loudoun Farm tour. It was very quiet and Brian took my order and made my son’s cheese pizza. Vivian cooked it to perfection. My boys loved it so much I ordered another one. Both Brian and Vivian were great. Very friendly, smiling and taking care of us. Great customer service. Will definitely be back when we are in the area. I would highly recommend this place if you’re in the mood for pizza.

Atmosphere: 5

Food: 5

Service: 5

The people there are very professional

Atmosphere: 5

Food: 5

Service: 5

Really surprised at the food experience we had. We were not sure what to expect but it was a tasty pizza, reasonable price for the serving, and the staff was bare bones but efficient and did well with the but of a rush that happened around the time we came in.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Create Your Own Pizza

This place is great very friendly staff the food is real good definitely worth coming with friends family or by your self it has a great atmosphere as well is a must come type of establishment.

Atmosphere: 5

Food: 5

Service: 5

The kids loved it. Getting their own personal pizzas. The salad...the ingredients fresh and made right there in front of you. No pre-packaged salad

Atmosphere: 5

Food: 5

Service: 5

Kind, friendly, vibrant MOD community.

Atmosphere: 5

Food: 5

Service: 5

Great Service.

The pizza is pretty good and the place is clean

Atmosphere: 5

Food: 5

Service: 5

The pizza here is actually quite good. It's a nice selection of toppings so kids can easily pick out what they want subway-style or you can pick a specialty. The cheese bread is like ordering another pizza ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mad Dog, Meat Pizza, Create Your Own Pizza

Tasty food, made quick. Decent gluten free options also.