In terms of food I mean it’s Panera… although I feel the atmosphere is worse and more tense than other paneras not having boothes and just being surrounded
Atmosphere: 1
Food: 4
Service: 4
Trish H
Please learn how to slice bagels 🥯 😿 this has happened to me multiple times
Tuesday baker’s dozen order only contained 11 bagels
Danielle
The drive thru HAS to be improved. Wait is entirely too long!
Atmosphere: 3
Food: 2
Service: 1
Walter Metallo
Claudia the manager was amazing in helping with our daughters birthday.
Atmosphere: 5
Food: 5
Service: 5
Jacob Han
Food and atmosphere met expectations, and the staff were friendly. However, the serving time requires significant improvement, as it takes too long to complete the order.
Atmosphere: 5
Food: 4
Service: 1
vicki ramey
First time at this location. And the last time. They are in no way consistent with the other Panera Breads I have been too. Bread toasted too much and not edible. Just totally off for a Panera Bread. They cost too much to serve inconsistent inedible food.
Atmosphere: 1
Food: 1
Service: 1
Ryan Granato
I don’t usually leave reviews, but the Purcellville Panera has been consistently disappointing. Almost every time I place an order—whether in person or through the app—something is wrong. Items are left out, sandwiches are made incorrectly, and substitutions show up without any explanation. It’s frustrating to spend extra money for something as simple as soup and a sandwich, only to get home and realize it’s not what I ordered. The staff isn’t rude, but there’s clearly no attention to detail. After multiple chances, it’s clear this location just can’t seem to get it right.
Food is 3D printed
Atmosphere: 1
Food: 1
Service: 1
J B
Worst Panera I’ve ever experienced. Messed up orders, slow service, and STINGY with quantities!!! Not returning
Atmosphere: 1
Food: 1
Service: 1
Wanda Powell
I've experienced great service at the Purcellville Panera bread. The manager was most accommodating. The food was delicious! Especially the homemade ranch dressing!
Atmosphere: 4
Food: 4
Service: 4
Ashely Majano
I come here about 1-2 times a week for lunch due to it being a healthier option. The food is fine, but the order is wrong 50% of the time. It is VERY common to not get your chips or sides (as it happened to me again today). Recently my Asian Salad was nothing but lettuce and chicken, they didn’t add the wontons/almonds/cilantro/sesame seeds. Forks/spoons usually are missing and the drive-thru takes at least 10 minutes to get your order even if you’re the only car there. The employees are nice and seem to be all high-school aged, so maybe that has something to do with it.
I really like this new location. Service is incredibly friendly
Atmosphere: 5
Food: 5
Service: 5
Jacob Heater
I could excuse one cobb salad without dressing, but two in the same order? That feels intentional. Not only did two cobb salads not have any dressing, but both cobb salads were requested with extra dressing. Change my mind that that isn't intentional. No side dressing cups were present in the bags. Thankfully the sandwich and bread were there. This seems to be par for the course for this location. We definitely won't be going back and will support local businesses that show significantly more competence than this.
Atmosphere: 1
Food: 1
Service: 1
Bill J
My first time at this location. Restaurant was clean, service was quick, food fresh and well prepared like other Panera’s I’ve been to. No issues .
Atmosphere: 4
Food: 5
Service: 5
John M
I've been here three times and two of those times they got the order wrong. The food is good but I wish they would get the orders right.
In terms of food I mean it’s Panera… although I feel the atmosphere is worse and more tense than other paneras not having boothes and just being surrounded
Atmosphere: 1
Food: 4
Service: 4
Please learn how to slice bagels 🥯 😿 this has happened to me multiple times
Tuesday baker’s dozen order only contained 11 bagels
The drive thru HAS to be improved. Wait is entirely too long!
Atmosphere: 3
Food: 2
Service: 1
Claudia the manager was amazing in helping with our daughters birthday.
Atmosphere: 5
Food: 5
Service: 5
Food and atmosphere met expectations, and the staff were friendly. However, the serving time requires significant improvement, as it takes too long to complete the order.
Atmosphere: 5
Food: 4
Service: 1
First time at this location. And the last time. They are in no way consistent with the other Panera Breads I have been too. Bread toasted too much and not edible. Just totally off for a Panera Bread. They cost too much to serve inconsistent inedible food.
Atmosphere: 1
Food: 1
Service: 1
I don’t usually leave reviews, but the Purcellville Panera has been consistently disappointing. Almost every time I place an order—whether in person or through the app—something is wrong. Items are left out, sandwiches are made incorrectly, and substitutions show up without any explanation. It’s frustrating to spend extra money for something as simple as soup and a sandwich, only to get home and realize it’s not what I ordered. The staff isn’t rude, but there’s clearly no attention to detail. After multiple chances, it’s clear this location just can’t seem to get it right.
Food is 3D printed
Atmosphere: 1
Food: 1
Service: 1
Worst Panera I’ve ever experienced. Messed up orders, slow service, and STINGY with quantities!!! Not returning
Atmosphere: 1
Food: 1
Service: 1
I've experienced great service at the Purcellville Panera bread. The manager was most accommodating. The food was delicious! Especially the homemade ranch dressing!
Atmosphere: 4
Food: 4
Service: 4
I come here about 1-2 times a week for lunch due to it being a healthier option. The food is fine, but the order is wrong 50% of the time. It is VERY common to not get your chips or sides (as it happened to me again today). Recently my Asian Salad was nothing but lettuce and chicken, they didn’t add the wontons/almonds/cilantro/sesame seeds. Forks/spoons usually are missing and the drive-thru takes at least 10 minutes to get your order even if you’re the only car there. The employees are nice and seem to be all high-school aged, so maybe that has something to do with it.
Restaurantji Recommends
I really like this new location. Service is incredibly friendly
Atmosphere: 5
Food: 5
Service: 5
I could excuse one cobb salad without dressing, but two in the same order? That feels intentional. Not only did two cobb salads not have any dressing, but both cobb salads were requested with extra dressing. Change my mind that that isn't intentional. No side dressing cups were present in the bags. Thankfully the sandwich and bread were there. This seems to be par for the course for this location. We definitely won't be going back and will support local businesses that show significantly more competence than this.
Atmosphere: 1
Food: 1
Service: 1
My first time at this location. Restaurant was clean, service was quick, food fresh and well prepared like other Panera’s I’ve been to. No issues .
Atmosphere: 4
Food: 5
Service: 5
I've been here three times and two of those times they got the order wrong. The food is good but I wish they would get the orders right.
Atmosphere: 3
Food: 5
Service: 1
Serdar is SOOOO NICE
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