Subway

Fix your closing time. Tell me why It was 7pm when I entered and asked if you were still open and you said No but when I looked at the website it says y’all close at 7:30pm.

Service: 1

Customer service? Whats that? You put the meanest and angriest employ (older lady who looks native) at the front to make the sandwiches. Absolutely rude to everyone and has an attitude problem. And $15 for a footlong without a combo. The deli are the commissary is a far better choice. Would give it a negative star if I could.

Atmosphere: 1

Food: 1

Service: 1

An operetta of obstinance and underperformance

Atmosphere: 1

Food: 4

Service: 1

I ordered a Subway Club, but they were out of roast beef. I asked if they could substitute another meat or at least give me more of the others that come on the sandwich, but the employee said she couldn’t because of a new policy that doesn’t allow them to deviate from the recipe. That makes no sense, especially when customers can freely add or remove any toppings they want. So I ended up paying full price for a sandwich that was missing one of the main ingredients, with no effort made to make up for it. Really poor customer service and a frustrating experience.

Atmosphere: 3

Food: 2

Service: 1

This place is trash!:The older lady was very rude. The workers act like they don't wanna be there. My sub was thrown together and messy, bread was hard and stale.

Atmosphere: 1

Food: 1

Service: 1

Waited 5 minutes for Loraine to arrange cookies. When I was finally able to place my order, her demeanor was as if I was an inconvenience even though I was the only one in line. There needs to be some retraining on customer service etiquette.

Update: I just wanted a scoop of smashed guacamole for a protein bowl. Lorraine was huffing and puffing the whole time. What an inconvenience. Then, she tried arguing that it's $2 for a single scoop of guacamole even though the menu board contradicts her, but who the heck am I? A PAYING CUSTOMER.

Atmosphere: 1

Food: 4

Service: 1

They DO NOT deliver and are VERY rude on the phone.

Atmosphere: 1

Food: 3

Service: 1

I ordered two subs with no onions on the app (due to an onion allergy) and the manager said there was nothing he could do for me, I asked if I could bring the subs back and get two made without onions and he said they were unable to accommodate my request.Food is normally amazing just this issue feels like it was handled improperly by the manager as of 07/18/2023.TL;DR app issue resulted in $30 worth of subs I can't eat due to an allergy, manager wouldn't make new subs without onions and said there was nothing he could do.

Dietary restrictions: They did not accommodate an onion allergy and refused to remake the subs or refund me for the inedible food.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: The Philly

I’ve been coming here for over 10 years and I love how Lorraine will always notice me and remember my order. Feels nice to have such amazing customer service and to be welcomed. Thank god manager Cherlyn and Wendy are gone worst customer service ever, best decision to finally get rid of them. Keep up with the amazing job you’re doing Lorraine!!

Just your run of the mill Subway location. The food is decent and while one of the staff members has a bit of a personality you just need to be friendly to them.

It seems VERY important to the server lady, just exactly , where you stand when giving your order. Whether your voice carries or whether you are trying to read the menu ...no matter... You must stand where she wants to give your request of your sandwich. Sorry, I won't play that game. Took my business elsewhere . Sale lost all over 5 inches distance ! Bye.

Atmosphere: 2

Food: 3

Service: 1

Horrible service at this location. Cheryln was extremely rude.

The younger guys/gals that work here are great its just that old lady who gets mad any time she has to do her job that i think is the reason this place has such low reviews (william and other other 2 guys that were working when i ordered my sandwich were great)

Horrible service at this location. Cheryln was extremely rude.

The younger guys/gals that work here are great its just that old lady who gets mad any time she has to do her job that i think is the reason this place has such low reviews (william and other other 2 guys that were working when i ordered my sandwich were great)