Popeyes Louisiana Kitchen
2440 Raphine Rd, Raphine
(540) 377-4173
Recent Reviews
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The worst service. No taste.
Guy was polite ,but I ordered a large 2 piece.which is 2 sides when I got to truck was missing my other side.was too far to walk back.food was cold.
3 the hard way crew is amazing we need more teams like this in America šŗšø š š Roy Hailey quinten all great ppl
Not up to standard Popeyes quality.
The ghost pepper wing were just ok no spice and too much breading. The wing and thigh. Got tased like old grease. The biscuit was hard. The red beans and rice were good. The coleslaw was warm. Oh eat in the restaurant the breading makes a huge mess in your truck
Cashier seemed a bit absentminded. He gave me the wrong sized cup lid. No problem, I just grabbed the right one. When I went to throw away the large lid I saw at least five more large lids in the trash already. Clearly he had been doing it for a while. He had a Subway uniform on, so I can't really blame him. We had to wait a bit for the Fried Pickles. Also not a problem. We ordered two combo meals, and they forgot the fries out of one of them. The food was good, things just didn't run the smoothest.
Very poor service. They were bagging orders and then putting them in random places and not calling the orders out. At one point during my 25 minute wait, there was a total of 7 people waiting for their order. I'm certain mine was one of the ones they just tossed on top of the shelf without calling it out. But 20 minutes later they had to remake it cause they didn't even know what was in the bags they already put together. They were bagging different orders together, giving the wrong stuff to the wrong people, and dropping stuff on the floor and not cleaning it up.
Chicken sandwich was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Very over priced as usual for a Popeyes inside a truck stop but the customer service was excellent and food was fresh. No complaints other then the inflated truck stop prices the employees have zero control over.
Atmosphere: 5
Food: 5
Service: 5
On good days, the food is fresh and served quickly. But there are times when the service can be slow, and orders might not be accurate. Iāve also encountered issues with consistencyāsometimes the chicken is perfect, but other times itās a little too greasy or not as hot as expected.
The sides are decent, with the Cajun fries and mashed potatoes being my go-to, but they could use more variety. Pricing is reasonable for the quality of the food, but when service or freshness falters, it can feel less worth it.
Overall, Popeyes is great for a quick comfort meal when youāre craving fried chicken, but thereās room for improvement in service and consistency.
Food: 3
Service: 3
Restaurantji Recommends
Iām telling you, friends⦠we waited in line so longā¦
Atmosphere: 2
Food: 3
Service: 2
Tonya the cashier very rude. Waited 15 mins for my order and there was no people ahead of me, the guy in the kitchen was on the phone and frying at the same time. When I finally received my order, I asked for ketchup and ranch only gave me two little packets and said that ranch was extra, since when?
Atmosphere: 1
Food: 1
Service: 1
Poor quality and dry chicken
Ghost pepper wings were fresh. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Food was made fresh
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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