Employees are very rude and ignore customers. Online orders have main priority. While you stand there. My Bread was tore up and the tomato was not ripe. Mostly tops slices of the banana peppers. Very unhappy with my vist.
Atmosphere: 1
Food: 2
Service: 1
barbara horton
Usually my sub is ok but today i.orferex two fl subs. My husband's Philly steak was ok he said but mine was horrible! Sub bun Xtra hardon both ends ..only thing I added besides chicken was sauce and lettuce. You couldn't find lettuce fr so much sauce ! It was all over the paper, the outside of bun and was so nasty from too much sauce I could hardly eat!! Awful sub! I went in to pick it up on time and he was laying on a shelf that was metal which was cold and not heated so my sandwich was cold before I even picked it up it was just so very awful and I don't know who the workers were but it was bad all the way around! This was the first complaint I've had at the subway in richlands but if I could give 0 review I would have
Cole Cash
This particular subway is constantly out of promotional items, the veggies are disgusting looking, regardless of the times I have come in there. The people who work there are kind but are often busy talking to each other or just don't have the knowledge about things when asked (i.e. promotions, restocking). The building is older and inside is fairly clean. However, in the warmer months I tend to by chips due to the amount of flying insects in the eatery and even landing on the food behind the counter. I definitely would advise if you don't work close, like I do, head to another location.
I (0)
Rude customer service lady. Undermined me and was trying to rush me.
Atmosphere: 3
Food: 3
Service: 1
Hailey Smith
Just got a foot long that was completely inedible. Whoever made is just slapped it together and drowned it in mayo.
Nicholas Wimmer
I ordered 2 foot long subs today using the subway app and when I picked them up they were both made wrong, with the wrong sauces and missing toppings that I paid extra for. When I returned the incorrect subs to have them remade they couldn't remake what I ordered because in a matter of 10 minutes they were out of 2 of the 5 toppings I ordered on my sub. These people are idiots, don't waste your time or money going here if you want your food made right.
Atmosphere: 1
Food: 1
Service: 1
Chairsh Milam
Doesn’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Kayley Williams
Had placed an online order for three subs two days ago, and ALL THREE were messed up and the older lady that does night shift was very snarky and rude and they would not fix it because I didn’t have BOTH the receipt and the food with me. Have been busy due to an unexpected loss and tried to call all day today and yesterday and nobody will answer, I went to them today and had this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Kelly Stanley
Wonderful food and staff ...very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Beau Horn
Great place take out or dine in. The staff are efficient, friendly and love the managers. One of my favorite subways. Good stuff
This place is a joke they never answer the phone to take orders
Kenneth Bailey
Very friendly staff highly recommend this place
Vegetarian options: Do offer vegetarian food
Kid-friendliness: Accepts children of all ages
Atmosphere: 5
Food: 5
Service: 5
Patrick Barrett
Great employees loved it
Robert Bolden
It apparent most if not all businesses in Richlands are not familiar with ADA.
Juanita Winchester
As usual the staff were nice kind , polite and very understanding when you need time so I was ok when they were sold out of things I wanted because there cookies are delicious and will go back .
Employees are very rude and ignore customers. Online orders have main priority. While you stand there. My Bread was tore up and the tomato was not ripe. Mostly tops slices of the banana peppers. Very unhappy with my vist.
Atmosphere: 1
Food: 2
Service: 1
Usually my sub is ok but today i.orferex two fl subs. My husband's Philly steak was ok he said but mine was horrible! Sub bun Xtra hardon both ends ..only thing I added besides chicken was sauce and lettuce. You couldn't find lettuce fr so much sauce ! It was all over the paper, the outside of bun and was so nasty from too much sauce I could hardly eat!! Awful sub! I went in to pick it up on time and he was laying on a shelf that was metal which was cold and not heated so my sandwich was cold before I even picked it up it was just so very awful and I don't know who the workers were but it was bad all the way around! This was the first complaint I've had at the subway in richlands but if I could give 0 review I would have
This particular subway is constantly out of promotional items, the veggies are disgusting looking, regardless of the times I have come in there. The people who work there are kind but are often busy talking to each other or just don't have the knowledge about things when asked (i.e. promotions, restocking). The building is older and inside is fairly clean. However, in the warmer months I tend to by chips due to the amount of flying insects in the eatery and even landing on the food behind the counter. I definitely would advise if you don't work close, like I do, head to another location.
Rude customer service lady. Undermined me and was trying to rush me.
Atmosphere: 3
Food: 3
Service: 1
Just got a foot long that was completely inedible. Whoever made is just slapped it together and drowned it in mayo.
I ordered 2 foot long subs today using the subway app and when I picked them up they were both made wrong, with the wrong sauces and missing toppings that I paid extra for. When I returned the incorrect subs to have them remade they couldn't remake what I ordered because in a matter of 10 minutes they were out of 2 of the 5 toppings I ordered on my sub. These people are idiots, don't waste your time or money going here if you want your food made right.
Atmosphere: 1
Food: 1
Service: 1
Doesn’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Had placed an online order for three subs two days ago, and ALL THREE were messed up and the older lady that does night shift was very snarky and rude and they would not fix it because I didn’t have BOTH the receipt and the food with me. Have been busy due to an unexpected loss and tried to call all day today and yesterday and nobody will answer, I went to them today and had this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Wonderful food and staff ...very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Great place take out or dine in. The staff are efficient, friendly and love the managers. One of my favorite subways. Good stuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Restaurantji Recommends
This place is a joke they never answer the phone to take orders
Very friendly staff highly recommend this place
Vegetarian options: Do offer vegetarian food
Kid-friendliness: Accepts children of all ages
Atmosphere: 5
Food: 5
Service: 5
Great employees loved it
It apparent most if not all businesses in Richlands are not familiar with ADA.
As usual the staff were nice kind , polite and very understanding when you need time so I was ok when they were sold out of things I wanted because there cookies are delicious and will go back .
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