Rocky Mount Virginia Host SeirraI visit this Starbucks 3 to 4 times a week.Spending at least a $100 or more a month love starbucks. I need to drink mostly decaf and sugar free so I order doppio.Most of the time So I can customize the sugar-free and decaf. I understand the refill policy for regular coffee or tea. .i requested a regular. Seirra refused any and all refills today. Didn't understand why ive been going there .
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon & Gruyère Egg Bites, Kale & Mushroom Egg Bites, Spinach Feta & Egg White Wrap
Milton Marks
Fine black and white moka
Atmosphere: 3
Food: 5
Service: 5
Isabel
The reviews I make on google are always positive. Unfortunately I went there this afternoon and I accidentally scanned my scan and pay instead of just scan first. I was hoping to do the BOGO. I apologised profusely and the employee was very rude, trying to get me to just pay the full amount. After I apologised about 100 times(with both him and the manager ignoring me) I apologised one more time and the tall guy working said "You'll remember for next time right?" Wrong. I will not be coming back to this location. Very disappointed as I've never experienced this at any Starbucks before.
Atmosphere: 1
Service: 1
Joey Del Popolo
Great friendly customer service. Every beverage I ever got from there was as it should be. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Scottie Adams
Coffee was
Atmosphere: 2
Food: 2
Service: 2
Chad
Starbucks isn't my first choice, but it gets the job done. The main issue I have is that they are always out of everything. They don't order enough supplies for their customer base, leaving customers hanging. It's bad business, surely they are losing business from this. Management needs to do better!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Starbucks Blonde Espresso Roast, Pike Place Roast
John Hynes
There is plenty of parking for excursions ?❄️❄️❄️Food is hot and ready in minutes.Customer service I a little too fast and remember they are not ignoring you that have earpieces, and it'd hard to hear us. Overall great job! Merry Christmas
Atmosphere: 5
Food: 5
Service: 5
Paul
Starbucks isn't my first choice, but it gets the job done. The main issue I have is that they are always out of everything. They don't order enough supplies for their customer base, leaving customers hanging. It's bad business, surely they are losing business from this. Management needs to do better!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Starbucks Blonde Espresso Roast, Pike Place Roast
Belinda “SASSY811”
ONLY GAVE 3 STARS BECAUSE THE DRIVE THRU MENU IS TOTALLY A " HEADACHE" SIGN INSTALLED SIDEWAYS & WOULD BE NICE IF THEY COULD FIX INTERCOM ON RECEIVING ENDS BOTH SIDES & NEED A MENU BOARD 2 LOOK @ WHILE WAITING IN LINE B4 ORDERING, NOT ALL OF US HAVE THE LUXURY OF KNOWING WHICH DRINK WE WANT TO ORDER...
Atmosphere: 3
Food: 4
Service: 3
Kenzie Stodghill
Ordered online, they made the drinks quickly! As we pulled in to get it they put them on the counter and it was cool and fresh and we enjoyed it.
I’ll always choose this Starbucks over any other truly because they have an employee named Morgan who is an absolute thrill to come into contact with! I’ll be honest I always forget peoples names but I will never forget hers! She is always so nice and so helpful in recommending new drinks for myself and my mom to try when we can’t make up our minds! She is so kind and can make a bad day turn brighter.They always get my order right and it always tastes amazing! Absolutely love this place!
Atmosphere: 5
Food: 5
Service: 5
Susie P.
Easy access in and out, clean, friendly staff good coffee lots of choices glad they came to Rocky Mount Va
Marsha Lopez
Very friendly staff and delicious lattes in a beautiful, clean facility :)
Atmosphere: 5
Food: 5
Service: 5
Shanna Fields.
Love our Rocky Mount, VA Starbucks. The staff is always so friendly and kind. Drink and food orders are always delicious. Love stopping by here!
Rocky Mount Virginia Host SeirraI visit this Starbucks 3 to 4 times a week.Spending at least a $100 or more a month love starbucks. I need to drink mostly decaf and sugar free so I order doppio.Most of the time So I can customize the sugar-free and decaf. I understand the refill policy for regular coffee or tea. .i requested a regular. Seirra refused any and all refills today. Didn't understand why ive been going there .
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon & Gruyère Egg Bites, Kale & Mushroom Egg Bites, Spinach Feta & Egg White Wrap
Fine black and white moka
Atmosphere: 3
Food: 5
Service: 5
The reviews I make on google are always positive. Unfortunately I went there this afternoon and I accidentally scanned my scan and pay instead of just scan first. I was hoping to do the BOGO. I apologised profusely and the employee was very rude, trying to get me to just pay the full amount. After I apologised about 100 times(with both him and the manager ignoring me) I apologised one more time and the tall guy working said "You'll remember for next time right?" Wrong. I will not be coming back to this location. Very disappointed as I've never experienced this at any Starbucks before.
Atmosphere: 1
Service: 1
Great friendly customer service. Every beverage I ever got from there was as it should be. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel
Coffee was
Atmosphere: 2
Food: 2
Service: 2
Starbucks isn't my first choice, but it gets the job done. The main issue I have is that they are always out of everything. They don't order enough supplies for their customer base, leaving customers hanging. It's bad business, surely they are losing business from this. Management needs to do better!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Starbucks Blonde Espresso Roast, Pike Place Roast
There is plenty of parking for excursions ?❄️❄️❄️Food is hot and ready in minutes.Customer service I a little too fast and remember they are not ignoring you that have earpieces, and it'd hard to hear us. Overall great job! Merry Christmas
Atmosphere: 5
Food: 5
Service: 5
Starbucks isn't my first choice, but it gets the job done. The main issue I have is that they are always out of everything. They don't order enough supplies for their customer base, leaving customers hanging. It's bad business, surely they are losing business from this. Management needs to do better!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Starbucks Blonde Espresso Roast, Pike Place Roast
ONLY GAVE 3 STARS BECAUSE THE DRIVE THRU MENU IS TOTALLY A " HEADACHE" SIGN INSTALLED SIDEWAYS & WOULD BE NICE IF THEY COULD FIX INTERCOM ON RECEIVING ENDS BOTH SIDES & NEED A MENU BOARD 2 LOOK @ WHILE WAITING IN LINE B4 ORDERING, NOT ALL OF US HAVE THE LUXURY OF KNOWING WHICH DRINK WE WANT TO ORDER...
Atmosphere: 3
Food: 4
Service: 3
Ordered online, they made the drinks quickly! As we pulled in to get it they put them on the counter and it was cool and fresh and we enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pikes place with 3 shots, please!
Atmosphere: 5
Food: 5
Service: 5
I’ll always choose this Starbucks over any other truly because they have an employee named Morgan who is an absolute thrill to come into contact with! I’ll be honest I always forget peoples names but I will never forget hers! She is always so nice and so helpful in recommending new drinks for myself and my mom to try when we can’t make up our minds! She is so kind and can make a bad day turn brighter.They always get my order right and it always tastes amazing! Absolutely love this place!
Atmosphere: 5
Food: 5
Service: 5
Easy access in and out, clean, friendly staff good coffee lots of choices glad they came to Rocky Mount Va
Very friendly staff and delicious lattes in a beautiful, clean facility :)
Atmosphere: 5
Food: 5
Service: 5
Love our Rocky Mount, VA Starbucks. The staff is always so friendly and kind. Drink and food orders are always delicious. Love stopping by here!
Atmosphere: 5
Food: 5
Service: 5