I did a mobile order and when I got my sub it wasn’t toasted. But after called and talking to them, they said we just needed to come in and they’ll remake the sub. The Rocky mount store has great and very kind employees
Atmosphere: 5
Food: 5
Service: 5
Emily Trent
Subway is an all time favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Michaelynn Hanson
Got a pepperoni and cheese dipper and the cheese was basically non existent. If I could share pictures of the menu and what I got I would. Very disappointed.
Food: 1
Service: 3
Stephanie Boyer
Been there twice this month & both times been turned away for their g
Atmosphere: 3
Food: 4
Service: 1
Tawana Williams
I have experienced the Rocky Mount and the Boones Mill Subway restaurants for delivery the first time it was Boones Mill and they charged me $23.00 for the delivery meal and I never received it and got the runaround from the store and corporate never received a refund either. The second time it was the Rocky Mount store I tried to order online and the system was not letting me pay for the order, so I called the store and inquired about it and they didn’t see anything so I was told and I wanted to place the order by phone for delivery and I was told that they were closing in 10 minutes, but according to google they were open until 10:00pm and it was only 9:26pm. I did not have the energy to argue or even get upset. I just told the person on the phone to just forget about it and hug up and cried. I Love Subway, but after the experience of those two times I’m going to give up.
Jason Henley
Placed an order on the app at 7:20pm and it stated it would be complete at 7:55pm. Went inside because the app said the subs were ready. Walked out of the door at 8:25pm. Watched my subs sit there untouched for 20 minutes. One couple actually ordered and got their food, ate it and left before they even touched mine. Needless to say you could build a house with them because they were hard as bricks. Management should be fired or just shut this crap establishment down and put something else there. This place won’t get another dime from me. I’ll be sure to educate everyone I know about how this place operates.
Priscilla Feather
I came into the Rocky Mount VA, Subway last week and I was very impressed with how smoothly everything went given it was during lunchtime so it was a long line. When I got up to order my sub the server (Catlyn) was very nice and very efficient. The manager (Mandy) was also there on the line working and was very helpful and friendly. The way they worked together was really great and made the line move so quickly. It was very refreshing to see such friendly and genuine customer service. In this world nowadays that is a very rare thing!
The sub that I got was delicious also! Everything from the bread, to the meats and the vegetables was delicious and you could tell the bread had been freshly made and the veggies had been freshly cut up that day.
I was also impressed with how clean the place was!!! From walking into the restaurant to walking out I was truly amazed! I will definitely be returning there soon!!!
Atmosphere: 5
Food: 5
Service: 5
Shelly Olman
I ordered a BLT footlong sub and summer made a complete different sub I didn't even take it then I also ordered a 6 inch meatball sub and she made me a footlong.by that time Christopher took over and finally got my third sub the way I wanted summer act like she was on something she didn't even look at the customer I will not order anything from Rocky mt subway if summer is working.im sorry
Atmosphere: 1
Service: 1
Recommended dishes: Meatball Marinara
Jimmy Jean
Liked the promo with the Gatorade!!!
Atmosphere: 5
Food: 5
Service: 5
Emily Scalf
ordered 2 footlongs and neither one had cheese, one was just completely wrong, the cookies were old and stale and when i tried to call them nobody answered.
Ordered a footlong Monster sub and has no cheese on it smh
Atmosphere: 3
Food: 3
Service: 3
Charles Atkins
This is a pretty nice subway. They were busy when I was there but they still did good job taking care of their customes. Subs were good, I find them to be a little pricey.
Atmosphere: 4
Food: 4
Service: 4
Teather Tate
Manager is just so childish , vaping in store and running around out of uniform and retaliating on these young employees
Atmosphere: 1
Food: 1
Service: 1
John Michael Holley
The last two times we have came here they got our food wrong and it was cold although, this time I had gotten a drink from the fridge and it was out of date by a month.
I did a mobile order and when I got my sub it wasn’t toasted. But after called and talking to them, they said we just needed to come in and they’ll remake the sub. The Rocky mount store has great and very kind employees
Atmosphere: 5
Food: 5
Service: 5
Subway is an all time favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Got a pepperoni and cheese dipper and the cheese was basically non existent. If I could share pictures of the menu and what I got I would. Very disappointed.
Food: 1
Service: 3
Been there twice this month & both times been turned away for their g
Atmosphere: 3
Food: 4
Service: 1
I have experienced the Rocky Mount and the Boones Mill Subway restaurants for delivery the first time it was Boones Mill and they charged me $23.00 for the delivery meal and I never received it and got the runaround from the store and corporate never received a refund either.
The second time it was the Rocky Mount store I tried to order online and the system was not letting me pay for the order, so I called the store and inquired about it and they didn’t see anything so I was told and I wanted to place the order by phone for delivery and I was told that they were closing in 10 minutes, but according to google they were open until 10:00pm and it was only 9:26pm. I did not have the energy to argue or even get upset.
I just told the person on the phone to just forget about it and hug up and cried. I Love Subway, but after the experience of those two times I’m going to give up.
Placed an order on the app at 7:20pm and it stated it would be complete at 7:55pm. Went inside because the app said the subs were ready. Walked out of the door at 8:25pm. Watched my subs sit there untouched for 20 minutes. One couple actually ordered and got their food, ate it and left before they even touched mine. Needless to say you could build a house with them because they were hard as bricks. Management should be fired or just shut this crap establishment down and put something else there. This place won’t get another dime from me. I’ll be sure to educate everyone I know about how this place operates.
I came into the Rocky Mount VA, Subway last week and I was very impressed with how smoothly everything went given it was during lunchtime so it was a long line. When I got up to order my sub the server (Catlyn) was very nice and very efficient. The manager (Mandy) was also there on the line working and was very helpful and friendly. The way they worked together was really great and made the line move so quickly. It was very refreshing to see such friendly and genuine customer service. In this world nowadays that is a very rare thing!
The sub that I got was delicious also! Everything from the bread, to the meats and the vegetables was delicious and you could tell the bread had been freshly made and the veggies had been freshly cut up that day.
I was also impressed with how clean the place was!!! From walking into the restaurant to walking out I was truly amazed! I will definitely be returning there soon!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a BLT footlong sub and summer made a complete different sub I didn't even take it then I also ordered a 6 inch meatball sub and she made me a footlong.by that time Christopher took over and finally got my third sub the way I wanted summer act like she was on something she didn't even look at the customer I will not order anything from Rocky mt subway if summer is working.im sorry
Atmosphere: 1
Service: 1
Recommended dishes: Meatball Marinara
Liked the promo with the Gatorade!!!
Atmosphere: 5
Food: 5
Service: 5
ordered 2 footlongs and neither one had cheese, one was just completely wrong, the cookies were old and stale and when i tried to call them nobody answered.
Restaurantji Recommends
Decent food and service. Plain atmosphere
Atmosphere: 3
Food: 4
Service: 4
Ordered a footlong Monster sub and has no cheese on it smh
Atmosphere: 3
Food: 3
Service: 3
This is a pretty nice subway. They were busy when I was there but they still did good job taking care of their customes. Subs were good, I find them to be a little pricey.
Atmosphere: 4
Food: 4
Service: 4
Manager is just so childish , vaping in store and running around out of uniform and retaliating on these young employees
Atmosphere: 1
Food: 1
Service: 1
The last two times we have came here they got our food wrong and it was cold although, this time I had gotten a drink from the fridge and it was out of date by a month.
Atmosphere: 1
Food: 1
Service: 1
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