Wendy's
8764 Seminole Trail, Ruckersville
(434) 990-2021
Recent Reviews
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No coke. After using app to order online.
Staff inside the store -when I picked up order- were full of shoulder shrugs and said maybe possibly “next time” I could tell them I had no coke on prior order and get free drinks.
No coupon
No discount
No refund
And a sarcastic good bye when I left.
It was bad
Atmosphere: 1
Food: 2
Service: 1
They got my order wrong and refunded to change it
Atmosphere: 1
Food: 2
Service: 3
Perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Combo
Manager is rude and verbally abusive to workers and customers . Calls the cops on anyone who asks to speak with them. Food looks like it was left in the sink. Disgusting. Health department needs to shut this place down.
Food: 1
Service: 1
My only complaint was even though we got 40 nuggets collectively they still weren’t the freshest tasting I’ve had from them. It was like the oil was on its end of life.
Atmosphere: 5
Food: 4
Service: 5
Night staff is slow and when I finally got my food it had multiple hairs on it and I think this is a broom bristle. When I asked for a refund, I was told some kind of bs that they'd have to mail it. A note was taken for the gm, and I was told she'd call me in the morning on Monday. I received no phone call, now I'm sacrificing my lunch standing in the wendys for a slight chance I'll see the manager.
Atmosphere: 2
Food: 1
Service: 1
Could only accept cash at the time we visited, but wasn't a big issue for us. The employee who waited on us was super friendly. Didn't get his name, but he deserves to be recognized for how great he interacts with the customers. When no one was in line to order, he spent his time cleaning tables. Great job!
Atmosphere: 4
Food: 5
Service: 5
Multiple items missing from our meals, old dry chicken used on my salad. No blue cheese on my salad, no sauce included with my son's kids meal, no apples in my son's kid's meal, and despite being the only order inside the store, we had to wait too long. But hey those condiments were stocked in the dining room, and for the time we had to wait for our meal it least it was spent waiting on a mostly clean dining room!
Atmosphere: 4
Food: 2
Service: 1
Humorous staff!
Food was typical, fresh at least, so maybe that's what took so long, although the drive thru attendant had me pull up, said he'd bring it to me, and served two people behind me first 😒 that was annoying, otherwise, he was friendly, and apologized for the wait.
Restaurantji Recommends
I was in the mood for a burger. So we went to Wendy's. It did not disappoint. Hot burger and fries, cold lettuce and tomato. It hit the spot. I got just the tried and true sandwich, if you're in the mood for something decadent there is that available.
I would give them a 0 if I could. We went in and waited 10 minutes with no service or any employee saying anything to us. When I said excuse me ,we have been here 10 minutes waiting , they still ignored us.There was no one in the restaurant but us and now i know why. They were more worried about the drive through. We just left. I will not be going back.VERY BAD CUSTOMER SERVICE!!!
I got a chicken sandwich from hell from there last night and has spent the remainder of my weekend glued to the toilet from food poisoning. If I could give negative stars I would.
Food was cold. Had to get it redone
Food was very normal. Got fired for making a Donald Duck impression. The management is not appreciative of my creativity and acting skills. Also not a good location to find a boyfriend free girl. I recommend searching at the mall.
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