Bought a dozen chocolate chips cookies. To just open the box and have it clunked all together. Now how the hell I'm supposed to split this between 4 little kiddos. Come on McDonald's do better!!!
Atmosphere: 4
Food: 3
Service: 4
Hazel Palmer
Food always a mess
Atmosphere: 1
Food: 1
Service: 1
Travis Keller
My fiance and I were super excited about the grinch meal as we are pickle lovers, however when we spent $30 on two grinch meals and brought them home we discovered that the Shaker bags were in the boxes but not the seasoning packets. So obviously if I spent $30 for product which did not come with everything it stated I naturally wanted to reach out and try to get compensated for it. Me and my fiance, no joke, called this location (Rustburg) for 15 min straight. No one answered a single time. Terrible service, I get mistakes happen but when you can't even reach the company and try to resolve things it becomes truly frustrating. Steer clear.
Atmosphere: 1
Food: 1
Service: 1
Nichole Wood
The lady in drive three on 11/16 needs to find a new job, she was beyond rude. Also the patties were burnt. The chicken nuggets and fries tasted like they were cooked in dirty oil.
Atmosphere: 1
Food: 1
Service: 1
ThreeBoyzMommy
Milkshake tasted moldy. Food was so cold the cheese didn't even melt McDonald's first meal $6 combo That was supposed to be a deal was bumped up to almost 10 because I got a milkshake instead of a drink milkshake tasted moldy made me sick actually the food was cold and nasty tasting I called the McDonald's and Caleb was very nice and offered to replace the meal. I went up there tonight to have that meal replaced milkshake was still moldy tasting. the sandwiches we're not even hot enough to melt the cheese needless to say they were very cold I called the store when I got home and I told them and the manager argued with me said she made them fresh well as I said the meat and the bread was not even hot enough to melt the cheese, it's sitting over there on the counter now I refuse to eat it. Anyway after the manager told me that she made them fresh and I argued with her she hung up on me and then after that my number was blocked when I tried to call back. So that's about it I'm not going back for more food it'll just be just as nasty or worse. We used to count on getting some pretty good stuff there but lately it's been crap and the milkshake machine seriously needs to be cleaned
Food: 1
Service: 1
Janice Kidd
I ordered our mcdonalds through the app this morning, verified that they had received my order at 10:36. My husband got up there to get our food at 10:45 and gave the order number. Finally received the food at 11:07. After asking to make sure the big breakfast platter and the hot cakes (separate) were in the bag, and having been told yes, he left. Of course when he got home, the hot cakes were not in the bag. They also didn't include syrup for the ones that did come with the breakfast platter. We order from here regularly, and this visit was really disappointing. I will be calling customer service about this one.
Kim Hines
Foods always cold. Cheese never melted ever!
Atmosphere: 1
Food: 2
Service: 2
Tina Louise
So So service and food i would give it a 3 out of ten
Atmosphere: 2
Food: 3
Service: 3
Curtis Frame
Great fast food to start your day.
Atmosphere: 5
Food: 5
Service: 5
Jennell C
They are the worst fries or food is never be hot and then you ask them for fresh fries when you bring them back they put the old ones back in the grease and give them too you
Bought a dozen chocolate chips cookies. To just open the box and have it clunked all together. Now how the hell I'm supposed to split this between 4 little kiddos. Come on McDonald's do better!!!
Atmosphere: 4
Food: 3
Service: 4
Food always a mess
Atmosphere: 1
Food: 1
Service: 1
My fiance and I were super excited about the grinch meal as we are pickle lovers, however when we spent $30 on two grinch meals and brought them home we discovered that the Shaker bags were in the boxes but not the seasoning packets. So obviously if I spent $30 for product which did not come with everything it stated I naturally wanted to reach out and try to get compensated for it. Me and my fiance, no joke, called this location (Rustburg) for 15 min straight. No one answered a single time. Terrible service, I get mistakes happen but when you can't even reach the company and try to resolve things it becomes truly frustrating. Steer clear.
Atmosphere: 1
Food: 1
Service: 1
The lady in drive three on 11/16 needs to find a new job, she was beyond rude. Also the patties were burnt. The chicken nuggets and fries tasted like they were cooked in dirty oil.
Atmosphere: 1
Food: 1
Service: 1
Milkshake tasted moldy. Food was so cold the cheese didn't even melt
McDonald's first meal $6 combo That was supposed to be a deal was bumped up to almost 10 because I got a milkshake instead of a drink milkshake tasted moldy made me sick actually the food was cold and nasty tasting I called the McDonald's and Caleb was very nice and offered to replace the meal. I went up there tonight to have that meal replaced milkshake was still moldy tasting. the sandwiches we're not even hot enough to melt the cheese needless to say they were very cold I called the store when I got home and I told them and the manager argued with me said she made them fresh well as I said the meat and the bread was not even hot enough to melt the cheese, it's sitting over there on the counter now I refuse to eat it. Anyway after the manager told me that she made them fresh and I argued with her she hung up on me and then after that my number was blocked when I tried to call back. So that's about it I'm not going back for more food it'll just be just as nasty or worse. We used to count on getting some pretty good stuff there but lately it's been crap and the milkshake machine seriously needs to be cleaned
Food: 1
Service: 1
I ordered our mcdonalds through the app this morning, verified that they had received my order at 10:36. My husband got up there to get our food at 10:45 and gave the order number. Finally received the food at 11:07. After asking to make sure the big breakfast platter and the hot cakes (separate) were in the bag, and having been told yes, he left. Of course when he got home, the hot cakes were not in the bag. They also didn't include syrup for the ones that did come with the breakfast platter. We order from here regularly, and this visit was really disappointing. I will be calling customer service about this one.
Foods always cold. Cheese never melted ever!
Atmosphere: 1
Food: 2
Service: 2
So So service and food i would give it a 3 out of ten
Atmosphere: 2
Food: 3
Service: 3
Great fast food to start your day.
Atmosphere: 5
Food: 5
Service: 5
They are the worst fries or food is never be hot and then you ask them for fresh fries when you bring them back they put the old ones back in the grease and give them too you
Restaurantji Recommends
Decent McDonald's that gets the job done, but service dont go out there way to please
Atmosphere: 4
Food: 4
Service: 3
It has gotten way to expensive
Atmosphere: 4
Food: 4
Service: 4
This location was actually very impressive. The workers were all polite and fast. Didn't have to wait at all. Good job ya'll
Atmosphere: 4
Food: 5
Service: 4
Marlowe was awesome! Such great service, will definitely be my go to McDonalds from now on! 😊💛
Atmosphere: 5
Food: 5
Service: 5
I like the Carmel iced coffee
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